История сбоев Affinity

1. 3 сентября 2026 г. в 22:15 UTCidentified

   Пользователи могут испытывать ошибки или неспособность получить доступ к сервису из-за проблем с нашим поставщиком облачных услуг. Мы предоставим еще одно обновление в течение 60 минут.

2. 3 сентября 2026 г. в 22:35 UTCmonitoring

   Мы видим признаки восстановления и активно следим за всеми услугами. Мы опубликуем еще одно обновление, как только сможем подтвердить, что проблема полностью решена.

3. 3 сентября 2026 г. в 23:18 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 11 августа 2026 г. в 20:24 UTCresolved

   We have identified the root cause of the issue impacting Affinity Analytics, the fix was implemented and deployed. Affinity Analytics was intermittently unavailable between 7:00 PM - 7:15 PM UTC.

1. 9 июля 2026 г. в 02:50 UTCidentified

   We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.

2. 10 июля 2026 г. в 19:03 UTCidentified

   We are continuing to work on a fix for this issue.

3. 10 июля 2026 г. в 19:04 UTCresolved

   This incident has been resolved.

1. 30 июня 2026 г. в 16:06 UTCidentified

   Некоторые пользователи Windows Outlook Desktop App не могут завершить вход SSO в Affinity Outlook Add-in. Это связано с недавними изменениями в конце Microsoft, влияющими на то, как Outlook на Windows обрабатывает перенаправления аутентификации. Mac Outlook остался без изменений. В качестве обходного пути пользователи могут получить доступ к Affinity через веб-приложение.

2. 10 июля 2026 г. в 20:28 UTCidentified

   Мы изучаем обновление платформы Affinity, которое будет работать над проблемой, вызванной недавними изменениями Microsoft, и восстановит поведение входа в SSO для пользователей Windows Outlook Desktop App. Mac Outlook и веб-приложение Affinity не затронуты и могут быть использованы в качестве обходного пути.

3. 23 июля 2026 г. в 15:03 UTCresolved

   Сейчас этот вопрос решен. Клиентам, которые пострадали, необходимо будет обратиться в службу поддержки Affinity по адресу [email protected] для получения инструкций по изменению конфигурации.

Автоматический перевод официального обновления инцидента.

1. 29 июня 2026 г. в 18:24 UTCinvestigating

   We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

2. 29 июня 2026 г. в 21:43 UTCmonitoring

   We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

3. 30 июня 2026 г. в 14:49 UTCmonitoring

   The services are fully operational. We are continuing to monitor for any further issues.

4. 2 июля 2026 г. в 13:09 UTCresolved

   This incident has been resolved.

1. 20 мая 2026 г. в 17:23 UTCinvestigating

   We are currently investigating an issue impacting Affinity CRM

2. 20 мая 2026 г. в 17:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 мая 2026 г. в 19:42 UTCresolved

   This incident has been resolved.

1. 13 апреля 2026 г. в 21:14 UTCinvestigating

   We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.

2. 13 апреля 2026 г. в 22:40 UTCidentified

   We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618 An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.

3. 16 апреля 2026 г. в 13:28 UTCresolved

   This has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.

1. 31 марта 2026 г. в 15:53 UTCidentified

   Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 1 апреля 2026 г. в 01:09 UTCresolved

   This incident has been resolved.

1. 24 марта 2026 г. в 20:15 UTCresolved

   Between 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.

1. 17 марта 2026 г. в 02:23 UTCidentified

   Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 17 марта 2026 г. в 13:28 UTCresolved

   This incident has been resolved.

1. 20 февраля 2026 г. в 15:14 UTCmonitoring

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 20 февраля 2026 г. в 18:59 UTCresolved

   This incident has been resolved.

1. 13 февраля 2026 г. в 00:23 UTCidentified

   We have identified the root cause of the issue impacting Affinity Web application. Our team is now working on a fix.

2. 13 февраля 2026 г. в 00:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 февраля 2026 г. в 00:43 UTCresolved

   This incident has been resolved.

1. 27 января 2026 г. в 19:13 UTCinvestigating

   We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.

2. 27 января 2026 г. в 20:29 UTCidentified

   We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.

3. 27 января 2026 г. в 21:35 UTCmonitoring

   We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.

4. 27 января 2026 г. в 22:28 UTCresolved

   This incident has been resolved. All systems are fully operational.

1. 22 января 2026 г. в 21:20 UTCmonitoring

   We are monitoring an elevated error rate affecting Microsoft/Azure users due to an ongoing service disruption with Microsoft. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

2. 23 января 2026 г. в 13:53 UTCresolved

   This incident has been resolved.

1. 15 января 2026 г. в 16:02 UTCidentified

   We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

2. 15 января 2026 г. в 16:24 UTCresolved

   This incident has been resolved.

1. 8 января 2026 г. в 15:44 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 8 января 2026 г. в 22:48 UTCresolved

   This incident has been resolved.

1. 17 декабря 2025 г. в 23:32 UTCinvestigating

   We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

2. 18 декабря 2025 г. в 10:19 UTCmonitoring

   A fix has been implemented and we are monitoring progress of processing the backlog.

3. 18 декабря 2025 г. в 19:04 UTCresolved

   This incident has been resolved.

1. 20 ноября 2025 г. в 19:03 UTCinvestigating

   We are currently investigating an issue impacting Affinity Analytics.

2. 20 ноября 2025 г. в 20:39 UTCidentified

   Affected customers may experience data freshness delays of up to 24 hours as we actively work on a full restore. The issue has been identified and our team has a fix scheduled for deployment during our upcoming maintenance window.

3. 21 ноября 2025 г. в 18:51 UTCresolved

   This incident has been resolved.

1. 17 ноября 2025 г. в 23:52 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 18 ноября 2025 г. в 09:33 UTCidentified

   All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

3. 18 ноября 2025 г. в 13:56 UTCidentified

   We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

4. 18 ноября 2025 г. в 20:35 UTCidentified

   We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

5. 18 ноября 2025 г. в 21:56 UTCresolved

   This incident has been resolved.

1. 14 ноября 2025 г. в 18:22 UTCidentified

   We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

2. 14 ноября 2025 г. в 19:44 UTCmonitoring

   fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

3. 15 ноября 2025 г. в 16:57 UTCresolved

   This incident has been resolved.