История сбоев Bexio

1. 4 сентября 2026 г. в 08:55 UTCinvestigating

   В настоящее время системные электронные письма от bexio (например, забытый пароль, 2FA-коды, приглашения компаний, отправка счетов-фактур и т. д.) испытывают задержки доставки из-за технических проблем у нашего поставщика электронной почты. Мы уже работаем над решением.

2. 4 сентября 2026 г. в 11:01 UTCidentified

   Мы определили проблему и в настоящее время готовим альтернативное решение, чтобы электронные письма могли быть получены и отправлены снова. Мы будем держать вас в курсе.

3. 4 сентября 2026 г. в 13:35 UTCmonitoring

   В настоящее время мы испытываем задержки и проблемы с доставкой при отправке и получении электронных писем. Пострадали почтовые аккаунты Microsoft. Поскольку причина кроется непосредственно в поставщике, мы не имеем прямого влияния на решение проблемы. Мы продолжаем внимательно следить за ситуацией.

4. 4 сентября 2026 г. в 18:37 UTCresolved

   Мы были проинформированы внешним поставщиком о том, что проблема доставки электронной почты, затрагивающая учетные записи Microsoft, решена. Пользователи, которые ранее не могли получить коды проверки 2FA, теперь могут запросить новый. Кроме того, обратите внимание, что любые электронные письма, задержанные ранее сегодня, не были потеряны; они будут отправлены. Спасибо за терпение и понимание.

Автоматический перевод официального обновления инцидента.

1. 9 июля 2026 г. в 12:32 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 9 июля 2026 г. в 12:44 UTCresolved

   This incident has been resolved.

1. 8 июля 2026 г. в 08:24 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 8 июля 2026 г. в 08:46 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 июля 2026 г. в 09:09 UTCresolved

   This incident has been resolved.

1. 25 июня 2026 г. в 15:02 UTCinvestigating

   We are currently investigating this issue. -Transactions can still be retrieved from connected interfaces - Payments can be transferred

2. 26 июня 2026 г. в 11:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 июня 2026 г. в 11:13 UTCresolved

   This incident has been resolved.

1. 2 июня 2026 г. в 15:30 UTCidentified

   At the moment, the purchase module, reports in accounting (like account ledger, balance and income state +)are restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

2. 2 июня 2026 г. в 15:40 UTCresolved

   This incident has been resolved.

1. 21 апреля 2026 г. в 08:58 UTCinvestigating

   We are currently investigating this issue.

2. 21 апреля 2026 г. в 13:48 UTCresolved

   This incident has been resolved.

1. 24 марта 2026 г. в 07:40 UTCidentified

   At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.

2. 24 марта 2026 г. в 16:29 UTCresolved

   You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio

1. 23 марта 2026 г. в 08:32 UTCidentified

   At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.

2. 23 марта 2026 г. в 12:14 UTCresolved

   The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.

1. 20 марта 2026 г. в 07:24 UTCidentified

   Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.

2. 21 марта 2026 г. в 06:38 UTCmonitoring

   The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.

3. 21 марта 2026 г. в 15:36 UTCmonitoring

   We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.

4. 23 марта 2026 г. в 09:59 UTCmonitoring

   Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.

5. 23 марта 2026 г. в 12:15 UTCresolved

   Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.

1. 19 марта 2026 г. в 15:20 UTCidentified

   The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.

2. 19 марта 2026 г. в 15:59 UTCresolved

   developer.bexio.com is available again. We apologise for any inconvenience caused.

1. 17 марта 2026 г. в 09:12 UTCidentified

   Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.

2. 17 марта 2026 г. в 12:02 UTCresolved

   Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.

1. 16 марта 2026 г. в 14:30 UTCidentified

   Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.

2. 16 марта 2026 г. в 15:59 UTCresolved

   Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.

1. 3 марта 2026 г. в 10:05 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 3 марта 2026 г. в 13:47 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 2 марта 2026 г. в 12:59 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 2 марта 2026 г. в 14:11 UTCidentified

   We have identified the cause and are working on a fix. Thank you for your patience.

3. 2 марта 2026 г. в 15:45 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 17 февраля 2026 г. в 13:06 UTCinvestigating

   The module Purchase is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 17 февраля 2026 г. в 14:36 UTCresolved

   The error has been fixed: All bills and expenses will now be posted immediately and reliably again. The entire purchase area is now available to you again as usual. We apologize for any inconvenience caused and thank you for your patience.

1. 27 января 2026 г. в 11:02 UTCinvestigating

   We are currently investigating this issue.

2. 27 января 2026 г. в 12:39 UTCresolved

   We were able to resolve the issue. The banking interface is available again as expected. We apologise for any inconvenience caused.

1. 19 января 2026 г. в 07:55 UTCinvestigating

   Due to a disruption with our external telephone provider, our support team is currently only available in writing. Please use our contact form (https://help.bexio.com/s/contact-support?language=en_US) or the expert chat for your inquiry.

2. 19 января 2026 г. в 09:33 UTCresolved

   Issue resolved

1. 18 декабря 2025 г. в 14:40 UTCidentified

   bexio is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 18 декабря 2025 г. в 15:09 UTCresolved

   bexio is fully operational again. We apologize for the inconvenience.

1. 14 декабря 2025 г. в 16:04 UTCinvestigating

   The module “Purchase” is currently impaired and may not be available. Our technicians are already working on a solution with priority.

2. 14 декабря 2025 г. в 16:42 UTCidentified

   We have identified the root cause and are applying mitigation.

3. 14 декабря 2025 г. в 17:04 UTCresolved

   We were able to resolve the issue. A fix has been implemented and we are monitoring the results.

1. 5 декабря 2025 г. в 09:01 UTCidentified

   bexio is currently not available because of an issue with an external network provider. Our partner's technicians are already working on a solution.

2. 5 декабря 2025 г. в 09:17 UTCmonitoring

   bexio is available again. A fix has been implemented and we are monitoring the results.

3. 5 декабря 2025 г. в 10:20 UTCresolved

   We were able to resolve the issue. The unexpected unavailability of bexio was caused by a problem with our partner Cloudflare.