История сбоев Bitpay

1. 20 августа 2026 г. в 18:05 UTCinvestigating

   Мы отключили платежи по счетам с помощью DOGE, пока мы расследуем соответствующую проблему.

Автоматический перевод официального обновления инцидента.

1. 7 июля 2026 г. в 18:24 UTCinvestigating

   Из-за проблемы мы приостановили платежи в сети Optimism. Расследование продолжается.

2. 7 июля 2026 г. в 18:57 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 7 июля 2026 г. в 20:16 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 29 апреля 2026 г. в 17:15 UTCidentified

   Some users are experiencing difficulties connecting to BitPay.com. We have identified the root cause and are working on deploying a fix.

2. 29 апреля 2026 г. в 18:03 UTCidentified

   This issue has been resolved

3. 29 апреля 2026 г. в 18:21 UTCidentified

   We are continuing to work on a fix for this issue.

4. 29 апреля 2026 г. в 18:22 UTCresolved

   This incident has been resolved.

1. 15 февраля 2026 г. в 04:36 UTCinvestigating

   We have identified an error affecting payments on the Base network. We have disabled payments with ETH and USDC on the Base network at this time while we are investigating. Payments via the Ethereum, Arbitrum, and Optimism networks are not affected.

2. 5 марта 2026 г. в 21:47 UTCresolved

   This incident has been resolved.

1. 20 сентября 2025 г. в 00:06 UTCinvestigating

   Due to an issue we are experiencing, we have disabled the Solana network for payments.

2. 13 января 2026 г. в 18:49 UTCresolved

   This incident has been resolved.

1. 28 мая 2025 г. в 16:55 UTCinvestigating

   Due to an issue we were experiencing, we've disabled ETH and USDC on the BASE network. The appropriate teams are looking into when we can re-enable these currencies. All other currencies remain operational.

2. 30 мая 2025 г. в 14:27 UTCresolved

   This incident has been resolved.

1. 6 апреля 2025 г. в 02:43 UTCinvestigating

   We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

2. 6 апреля 2025 г. в 17:36 UTCresolved

   This incident has been resolved.

1. 5 апреля 2025 г. в 21:52 UTCinvestigating

   We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

2. 6 апреля 2025 г. в 02:40 UTCresolved

   This incident has been resolved.

1. 20 февраля 2025 г. в 02:55 UTCinvestigating

   We are investigating issues with payments on the Polygon network. Until we have resolved the issue we are disabling payments via Polygon.

2. 20 февраля 2025 г. в 15:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 февраля 2025 г. в 21:46 UTCresolved

   This incident has been resolved.

1. 11 марта 2024 г. в 16:51 UTCinvestigating

   We have been notified that some customers are unable to create invoices on the BitPay platform. We are currently investigating the issue.

2. 11 марта 2024 г. в 19:06 UTCresolved

   This incident has been resolved.

1. 1 декабря 2023 г. в 22:06 UTCinvestigating

   We are currently seeing an issue where Bitcoin Lightning Network payments are having incorrect fees assigned, and as such are causing payment exceptions. We have deactivated Lightning payments while the appropriate team is investigating this issue.

2. 4 декабря 2023 г. в 16:56 UTCresolved

   The underlying issue has been resolved, and we have reactivated Lightning payments.

1. 14 ноября 2023 г. в 00:29 UTCinvestigating

   Some users are seeing sporadic errors when attempting to use or load a wallet in the BitPay Wallet app. We are currently investigating this issue.

2. 14 ноября 2023 г. в 00:32 UTCresolved

   This incident has been resolved.

1. 6 ноября 2023 г. в 23:56 UTCresolved

   We experienced some issues with our ETH nodes. We have resolved the issue; some users may see delays for the next few hours as our systems recover.

1. 13 октября 2023 г. в 14:10 UTCinvestigating

   We have disabled MATIC payments and other payments on the Polygon network while we investigate an issue.

2. 16 октября 2023 г. в 14:04 UTCresolved

   This incident has been resolved.

1. 10 мая 2023 г. в 15:23 UTCinvestigating

   We are experiencing slow updates to BTC balances in the BitPay Wallet app. Our appropriate technical teams are aware of the issue and are investigating. This does not affect the sending of funds.

2. 10 мая 2023 г. в 19:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 мая 2023 г. в 19:03 UTCresolved

   This incident has been resolved.

1. 22 декабря 2022 г. в 18:34 UTCinvestigating

   We are currently seeing some slowness with BitPay systems that may result in service degradation. The appropriate teams are currently looking into this issue.

2. 22 декабря 2022 г. в 19:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 декабря 2022 г. в 19:59 UTCresolved

   This incident has been resolved.

1. 19 декабря 2022 г. в 19:46 UTCinvestigating

   We are disabling ETH and ERC-20 tokens while we perform a system upgrade. We anticipate ETH and ERC-20 tokens will be available again in approximately 90 minutes.

2. 19 декабря 2022 г. в 21:03 UTCresolved

   We have re-enabled ETH and ERC-20 tokens.

1. 25 ноября 2022 г. в 18:55 UTCinvestigating

   We are currently experiencing instability with BitPay.com and associated applications. The appropriate teams are investigating.

2. 25 ноября 2022 г. в 19:27 UTCmonitoring

   Stability has been restored and our development teams are monitoring.

3. 25 ноября 2022 г. в 21:13 UTCresolved

   This incident has been resolved.

1. 18 ноября 2022 г. в 16:52 UTCinvestigating

   We have received reports of Lightning Network payments not appropriately applying to invoices; we have disabled payment via Lightning while we investigate this issue.

2. 18 ноября 2022 г. в 21:50 UTCidentified

   The issue has been identified and we are working to put a fix in place.

3. 19 ноября 2022 г. в 14:58 UTCresolved

   This incident has been resolved.

1. 14 ноября 2022 г. в 21:51 UTCinvestigating

   Some users are still experiencing a white or black screen when attempting to use the BitPay app. If you experience either a white or black screen, please fully close the app and reopen. We're continuing to monitor this situation.

2. 17 ноября 2022 г. в 17:02 UTCresolved

   This incident has been resolved.