История сбоев Bugcrowd

1. 15 сентября 2026 г. в 06:07 UTCinvestigating

   В платформе существует проблема, затрагивающая обработку асинхронных заданий, особенно связанных с поиском и индексами. В настоящее время мы расследуем и скоро обновимся.

2. 15 сентября 2026 г. в 07:05 UTCidentified

   Мы считаем, что мы определили причину (медленная зависимая служба в асинхронном вызове индексации) и находимся в процессе исправления.

3. 15 сентября 2026 г. в 08:21 UTCidentified

   Продвигаемые изменения не привели к исправлению, мы продолжаем работать над этим вопросом и более подробно изучаем исправление.

4. 15 сентября 2026 г. в 09:14 UTCidentified

   Было развернуто исправление, и обрабатываются асинхронные очереди заданий (а также отставание).

5. 15 сентября 2026 г. в 09:15 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

6. 15 сентября 2026 г. в 10:00 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 26 февраля 2026 г. в 05:08 UTCidentified

   We have identified an issue with Hacker / Researcher logins to the platform - currently you may receive a 500 error when logging in. We have applied a fix and are awaiting that to take effect.

2. 26 февраля 2026 г. в 05:25 UTCmonitoring

   Logins should be functioning as normal, but we will continue monitoring the situation.

3. 26 февраля 2026 г. в 05:33 UTCresolved

   This incident has been resolved.

1. 22 октября 2025 г. в 00:14 UTCinvestigating

   There's an ongoing issue in Tracker that is resulting in users experiencing 500 HTTP responses from the server. We have found a potential cause for this and currently working towards fixing this asap.

2. 22 октября 2025 г. в 00:30 UTCmonitoring

   We have applied a fix for this and currently monitoring the issue.

3. 22 октября 2025 г. в 00:50 UTCresolved

   This incident has been resolved.

1. 24 июля 2025 г. в 21:33 UTCinvestigating

   We're currently working with a vendor to resolve an issue in our authentication processes, at the moment new users, users who haven't haven't logged in for awhile, and users who have changed their password will be unable to login to the platform.

2. 25 июля 2025 г. в 01:28 UTCmonitoring

   We've implemented a remediation and are now recovering.

3. 25 июля 2025 г. в 02:15 UTCresolved

   This incident has been resolved.

1. 10 апреля 2025 г. в 18:45 UTCidentified

   We've identified another issue that is preventing us from sending platform emails and are working with our vendor to get it resolved but there is no ETA currently.

2. 11 апреля 2025 г. в 06:50 UTCresolved

   Email sending from the platform is functional again.

1. 9 апреля 2025 г. в 01:18 UTCidentified

   We've identified an issue that is preventing us from sending platform emails (e.g. program updates, password resets, etc). We are working on a fix but there is no ETA currently.

2. 9 апреля 2025 г. в 05:20 UTCresolved

   Email sending from the platform is functional again.

1. 14 ноября 2024 г. в 03:02 UTCidentified

   An issue with request rate-limiting is/was preventing POST requests from competing correctly. A fix is being deployed.

2. 14 ноября 2024 г. в 03:21 UTCresolved

   This incident has been resolved.

1. 11 сентября 2024 г. в 01:24 UTCidentified

   A dependency upgrade has caused unexpected errors in our production environment. The team is reverting the code change and we expect the error to be resolved in the next 20 minutes.

2. 11 сентября 2024 г. в 01:51 UTCresolved

   This incident has been resolved.

1. 8 августа 2024 г. в 01:24 UTCinvestigating

   Currently the tracker portal, researcher portal and even the marketing site is down. We are investigating the issue. We will keep you posted on the progress.

2. 8 августа 2024 г. в 01:37 UTCresolved

   We have identified the problem and applied a fix for the issue. The services are now back up and we are currently monitoring the platform.

1. 4 июля 2024 г. в 10:20 UTCidentified

   Monitoring has alerted us to an issue with incoming webhook processing. The issue with the backend service has been identified and we are taking steps to remediate it, but while this is occurring there will be delays in inbound webhook processing.

2. 4 июля 2024 г. в 11:21 UTCmonitoring

   The backend service that processes inbound webhooks has recovered, and is processing the backlog of webhook events.

3. 4 июля 2024 г. в 11:28 UTCresolved

   Backlog processing has completed, systems have returned to normal.

1. 8 марта 2024 г. в 05:21 UTCinvestigating

   One of our internal services is experiencing errors. We have initiated a workaround and meanwhile investigating the cause. You may notice several parts of the tracker and researcher portal might be resulting in errors as a result of this.

2. 8 марта 2024 г. в 06:02 UTCinvestigating

   We have applied a temporary fix for the issue and the error rate has dropped. We are continuing to monitor and also investigating the root cause.

3. 8 марта 2024 г. в 06:27 UTCresolved

   Root cause has been identified and the issue has been resolved. We will continue to monitor though.

1. 14 июня 2023 г. в 02:01 UTCinvestigating

   We are currently experiencing issues with the outbound webhooks being broken. We are diagnosing this and will update the progress along the way.

2. 14 июня 2023 г. в 02:34 UTCidentified

   Our proxy was experiencing problems due to unexpected behaviour of the dependant AWS service(s). The exact root cause is still unclear and we have filed a support ticket with AWS to understand the same.

3. 14 июня 2023 г. в 02:40 UTCresolved

   The issue has resolved automatically. Will co-ordinate with the cloud provider support team for the RCA.

1. 14 марта 2023 г. в 06:22 UTCidentified

   We've identified that there is an issue with the tracker and researcher portal currently that is causing the site to either not load, or load very slowly. We are working to rectify the problem.

2. 14 марта 2023 г. в 07:06 UTCmonitoring

   A fix is rolling out and site performance should be returning to normal.

3. 14 марта 2023 г. в 07:46 UTCresolved

   This incident has been resolved.

1. 8 февраля 2023 г. в 01:54 UTCidentified

   We are investigating an issue with indexed submissions and search currently - some functions involving submission retrieval are impacted at the moment.

2. 8 февраля 2023 г. в 02:29 UTCidentified

   We have identified a fix and are currently rolling it out.

3. 8 февраля 2023 г. в 02:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 февраля 2023 г. в 03:13 UTCresolved

   This incident has been resolved.

1. 3 декабря 2022 г. в 22:22 UTCidentified

   A mail provider is having issues which is leading to researcher emails going to bugcrowdninja.com addresses being delayed or not delivered. We are currently working with the provider to rectify the issue.

2. 4 декабря 2022 г. в 03:08 UTCresolved

   The mail provider has resolved the issue.

1. 28 июня 2022 г. в 02:14 UTCmonitoring

   The previous maintenance was resolved early, and maintenance is still continuing. We will update on this new incident until the maintenance is complete.

2. 28 июня 2022 г. в 02:33 UTCresolved

   Database maintenance has been completed.

1. 21 июня 2022 г. в 06:46 UTCidentified

   We have identified a current issue with our CDN that fronts all of the Bugcrowd sites. While this is ongoing, Bugcrowd is currently unavailable. Incoming and outgoing webhooks are unaffected.

2. 21 июня 2022 г. в 07:24 UTCmonitoring

   The CDN has recovered and our sites are accessible. We are monitoring the situation.

3. 21 июня 2022 г. в 09:06 UTCresolved

   This incident has been resolved.

1. 8 июня 2021 г. в 10:24 UTCidentified

   www.bugcrowd.com and numerous other sites on the internet are currently suffering from an external provider's outage. We are continuing to monitor the situation and will provide further updates as they become available.

2. 8 июня 2021 г. в 11:22 UTCmonitoring

   The external provider issue is reportedly resolved and we are continuing to monitor availability.

3. 8 июня 2021 г. в 13:30 UTCresolved

   The external provider has resolved the issue, and www.bugcrowd.com is continuing to function normally.

1. 11 февраля 2021 г. в 23:07 UTCinvestigating

   Our API is experiencing elevated error rates. We are investigating and will keep you posted.

2. 12 февраля 2021 г. в 00:07 UTCresolved

   This incident has been resolved.

1. 13 сентября 2020 г. в 07:13 UTCinvestigating

   Our hosting provider for our home page is having issues. We are investigating

2. 13 сентября 2020 г. в 07:29 UTCmonitoring

   Our provider appears to have resolved the issue. We will continue to monitor

3. 13 сентября 2020 г. в 07:51 UTCresolved

   This incident has been resolved.