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    История сбоев Calibre

    32 Calibre incidents · декабрь 2018 г. — official updates, affected components, duration and resolution details.

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    Application performance

    Начало 6 мая 2026 г. в 10:32 UTC · 1h 55m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Application
    1. 6 мая 2026 г. в 10:32 UTCidentified

      We have identified degraded performance from the application and are monitoring it.

    2. 6 мая 2026 г. в 12:27 UTCresolved

      This incident has been resolved.

    Synthetic testing unavailable in Bahrain

    Начало 1 апреля 2026 г. в 23:42 UTC · 35d 12h

    OutageКритический инцидент
    1. 1 апреля 2026 г. в 23:42 UTCidentified

      Our synthetic page speed monitoring service is currently unavailable in Bahrain due to the illegal war in the region. Our services in the region are offline and unable to be contacted at this time. It may be some time before they become available again. More updates as they come.

    2. 7 мая 2026 г. в 12:24 UTCresolved

      This incident has been resolved.

    Degraded application performance

    Начало 21 января 2026 г. в 00:00 UTC · 43m

    IssuesНезначительный инцидент
    Затронутые компоненты
    CLI & Node.JS APIApplication
    1. 21 января 2026 г. в 00:00 UTCinvestigating

      We are currently investigating a degradation in application performance.

    2. 21 января 2026 г. в 00:12 UTCmonitoring

      Application performance has returned to acceptable levels. We are monitoring before resolving.

    3. 21 января 2026 г. в 00:43 UTCresolved

      This incident has been resolved.

    Test delays

    Начало 20 октября 2025 г. в 11:00 UTC · 15h 7m

    OutageСерьёзный инцидент
    Затронутые компоненты
    TokyoSeoulSydneyStockholmNorthern CaliforniaOhioCape TownSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 20 октября 2025 г. в 11:00 UTCidentified

      Due to AWS incident with various services, we are experiencing delays in tests for North Virginia, California & Oregon. North Virginia is currently the most impacted.

    2. 20 октября 2025 г. в 11:07 UTCidentified

      Tests are running in all other locations, however their processing is delayed so results will be stalled until AWS recovers.

    3. 20 октября 2025 г. в 11:21 UTCmonitoring

      The test results backlog is processing. Tests in North Virginia are not running, we are monitoring.

    4. 20 октября 2025 г. в 19:48 UTCmonitoring

      Testing in North Virginia continues to be interrupted by AWS outage. All other regions are operational.

    5. 20 октября 2025 г. в 20:22 UTCmonitoring

      North Virginia is back, the test backlog is being processed. We are monitoring.

    6. 21 октября 2025 г. в 02:07 UTCresolved

      This incident has been resolved.

    Application unavailable

    Начало 29 мая 2025 г. в 02:05 UTC · 13m

    Pending
    Затронутые компоненты
    Application
    1. 29 мая 2025 г. в 02:05 UTCinvestigating

      We are currently investigating this issue.

    2. 29 мая 2025 г. в 02:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 мая 2025 г. в 02:18 UTCresolved

      This incident has been resolved.

    Application outage

    Начало 27 июня 2024 г. в 22:23 UTC · 4h 44m

    OutageКритический инцидент
    Затронутые компоненты
    Application
    1. 27 июня 2024 г. в 22:23 UTCinvestigating

      We are currently investigating application unavailability.

    2. 27 июня 2024 г. в 22:57 UTCmonitoring

      We are continuing to monitor while application availability is restored.

    3. 28 июня 2024 г. в 03:07 UTCresolved

      This incident has been resolved.

    Test processing delays in all regions

    Начало 9 января 2024 г. в 22:47 UTC · 5h 57m

    OutageСерьёзный инцидент
    Затронутые компоненты
    TokyoSeoulSydneyNorthern CaliforniaOhioSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 9 января 2024 г. в 22:47 UTCinvestigating

      We are currently investigating test processing delays in all testing regions. You might experience recent Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews and API-invoked tests). We will provide more information as soon as it’s available.

    2. 10 января 2024 г. в 00:37 UTCmonitoring

      A fix has been implemented. We are monitoring as systems recover.

    3. 10 января 2024 г. в 03:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 10 января 2024 г. в 04:44 UTCresolved

      This incident has been resolved.

    Test failures

    Начало 6 октября 2023 г. в 03:00 UTC · 0m

    Pending
    1. 10 октября 2023 г. в 06:44 UTCresolved

      On Friday 6th of October, Calibre experienced intermittent test failures on desktop devices. These failures were reported as being unable to connect to Chrome web browser. The issue has since been resolved and is not expected to be observed again in the future.

    Test delays in Canada region

    Начало 8 ноября 2022 г. в 07:38 UTC · 1h 39m

    Pending
    Затронутые компоненты
    Canada
    1. 8 ноября 2022 г. в 07:38 UTCidentified

      We are currently investigating test delays in the Canada region. You might experience some Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews tests). We will provide more information as soon as it’s available.

    2. 8 ноября 2022 г. в 08:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 ноября 2022 г. в 09:17 UTCresolved

      This incident has been resolved.

    Test Processing Delay

    Начало 1 октября 2022 г. в 08:30 UTC · 2h 10m

    IssuesНезначительный инцидент
    Затронутые компоненты
    TokyoSeoulSydneyNorthern CaliforniaOhioSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 1 октября 2022 г. в 08:30 UTCinvestigating

      We are investigating a delay in tests being processed.

    2. 1 октября 2022 г. в 08:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 октября 2022 г. в 09:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 1 октября 2022 г. в 10:40 UTCresolved

      This incident has been resolved.

    Test delays in North Virginia region

    Начало 14 сентября 2022 г. в 10:31 UTC · 9h 20m

    IssuesНезначительный инцидент
    Затронутые компоненты
    North Virginia
    1. 14 сентября 2022 г. в 10:31 UTCidentified

      We are currently investigating test delays in the North Virginia region. You might experience some Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews tests). We will provide more information as soon as it’s available.

    2. 14 сентября 2022 г. в 11:37 UTCmonitoring

      There is a significant backlog of tests. We've increased Test Agents in the North Virginia region and are monitoring as queues return to normal.

    3. 14 сентября 2022 г. в 19:51 UTCresolved

      This incident has been resolved.

    API requests are affected by an upstream DNS issue

    Начало 23 августа 2022 г. в 23:57 UTC · 4h 8m

    OutageКритический инцидент
    Затронутые компоненты
    CLI & Node.JS API
    1. 23 августа 2022 г. в 23:57 UTCidentified

      An upstream DNS issue is preventing API requests (Node.js API, Command Line Client) made to api.calibreapp.com from resolving correctly. We are tracking this issue with our upstream provider and will provide updates as they come.

    2. 24 августа 2022 г. в 01:36 UTCmonitoring

      api.calibreapp.com is now partially resolving. We're continuing to monitor for the moment and will resolve this issue when we've seen confirmation from the upstream provider.

    3. 24 августа 2022 г. в 04:04 UTCresolved

      The upstream DNS issue has been resolved. We've observed traffic to api.calibreapp.com and can confirm that the issue is resolved.

    Application is not accessible

    Начало 24 февраля 2022 г. в 16:30 UTC · 0m

    Pending
    1. 25 февраля 2022 г. в 01:51 UTCresolved

      Due to a reported incident with our application hosting provider, Calibre’s application interface was not accessible for approximately 30 minutes between 3:30 and 4:00 AM AEST (16:30 and 17:00 UTC). Testing was NOT affected and the application was fully operational after the incident window.

    Degraded application performance

    Начало 12 июля 2021 г. в 06:43 UTC · 51m

    Pending
    Затронутые компоненты
    CLI & Node.JS APIApplication
    1. 12 июля 2021 г. в 06:43 UTCinvestigating

      We are currently investigating elevated error reports for Calibre's user interface and APIs.

    2. 12 июля 2021 г. в 07:03 UTCidentified

      We've identified the issue and are currently applying a fix.

    3. 12 июля 2021 г. в 07:09 UTCidentified

      We are currently experiencing an outage: Application and APIs are not accessible. Test are running in the background and are not affected by this issue. We are working on a fix and will post updates as they come.

    4. 12 июля 2021 г. в 07:21 UTCmonitoring

      The fix has been applied. We'll continue to monitor.

    5. 12 июля 2021 г. в 07:34 UTCresolved

      This incident has been resolved.

    Website and documentation partially unavailable

    Начало 12 февраля 2021 г. в 01:08 UTC · 3h 9m

    Pending
    Затронутые компоненты
    BlogDocumentation
    1. 12 февраля 2021 г. в 01:08 UTCidentified

      Due to an outage of our hosting provider, Vercel, our marketing website and documentation might be unavailable to some visitors or you might observe downgraded performance. The Calibre application, tests and APIs are NOT affected—your monitoring is running without any issues. You can access your Calibre account at https://calibreapp.com/home.

    2. 12 февраля 2021 г. в 01:34 UTCmonitoring

      Our hosting provider has implemented a mitigation strategy—the marketing website and documentation should now be fully available without degraded performance issues. We will continue monitoring the situation to ensure stability of Calibre's sites.

    3. 12 февраля 2021 г. в 04:17 UTCresolved

      This incident has been resolved.

    Test delays in North Virginia

    Начало 25 ноября 2020 г. в 20:26 UTC · 2h 42m

    Pending
    Затронутые компоненты
    North Virginia
    1. 25 ноября 2020 г. в 20:26 UTCinvestigating

      We are currently investigating test failures and delays in the North Virginia region. You might experience some Snapshots being marked as "failed" or "scheduled" and results being delayed. We will provide more information as soon as it’s available.

    2. 25 ноября 2020 г. в 20:37 UTCmonitoring

      We have identified the issue to be caused by an outage of one of our providers, Amazon AWS. A fix to bypass the outage is in place and tests should be resumed and completed shortly. Thank you for your patience.

    3. 25 ноября 2020 г. в 23:08 UTCresolved

      Tests in North Virginia are now running normally.

    Application is not accessible

    Начало 4 ноября 2020 г. в 01:44 UTC · 5h 13m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Application
    1. 4 ноября 2020 г. в 01:44 UTCinvestigating

      We are currently investigating an issue with the Calibre application (interface) not being accessible. Testing is NOT affected and running without issues. We will provide more information as soon as it’s available.

    2. 4 ноября 2020 г. в 06:30 UTCidentified

      The application interface is again accessible with the exception of users logging in with SAML (SSO). Again, testing is not affected. We continue working on full issue resolution. Thank you for your patience!

    3. 4 ноября 2020 г. в 06:57 UTCresolved

      This incident has been resolved.

    Tests delayed in London region

    Начало 5 октября 2020 г. в 11:40 UTC · 9h 17m

    IssuesНезначительный инцидент
    Затронутые компоненты
    London
    1. 5 октября 2020 г. в 11:40 UTCmonitoring

      There is a backlog of tests in the London region. We are continuing to monitor the situation while the backlog is being processed.

    2. 5 октября 2020 г. в 20:57 UTCresolved

      This incident has been resolved.

    Test failures in several regions

    Начало 6 августа 2020 г. в 11:44 UTC · 18h 9m

    IssuesНезначительный инцидент
    Затронутые компоненты
    SydneySingaporeFrankfurtNorth VirginiaLondonSão Paulo
    1. 6 августа 2020 г. в 11:44 UTCinvestigating

      We are investigating an ongoing issue where some tests are not able to be completed successfully. In some cases tests will fail, or be delayed for a period of minutes.

    2. 6 августа 2020 г. в 12:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 августа 2020 г. в 13:15 UTCmonitoring

      A fix has been put in place and we will be monitoring our systems to confirm resolve.

    4. 6 августа 2020 г. в 23:49 UTCidentified

      We are still observing recurring test delays in several Test Agent regions. Tests in those areas might be delayed, but will eventually be completed. We continue working on a reliable solution to this issue.

    5. 7 августа 2020 г. в 05:53 UTCresolved

      All Test Agent regions are now fully operational.

    Snapshot failures in several regions

    Начало 5 августа 2020 г. в 07:23 UTC · 22h 45m

    IssuesНезначительный инцидент
    Затронутые компоненты
    TokyoSeoulSydneyNorthern CaliforniaOhioSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 5 августа 2020 г. в 07:23 UTCinvestigating

      We are currently investigating test failures and delays in selected regions and tests. You might experience some Snapshots being marked as "failed" or results being delayed. We will provide more information as soon as it’s available.

    2. 5 августа 2020 г. в 11:28 UTCinvestigating

      We're continuing to investigate for the root cause and a solution for the issue. Rest assured that test results for failed tests won’t be lost and will become available once the incident is resolved.

    3. 5 августа 2020 г. в 13:14 UTCmonitoring

      A fix has been deployed. We are now monitoring with a view to resolve this issue soon.

    4. 6 августа 2020 г. в 02:35 UTCmonitoring

      We are observing recurrent test failures and delays in the North Virginia Test Agent region. We're continuing to investigate for the root cause of the issue and a permanent solution. Thank you for your patience.

    5. 6 августа 2020 г. в 06:08 UTCresolved

      All Test Agent regions are now fully operational.