История сбоев Canva

1. 31 июля 2026 г. в 18:55 UTCinvestigating

   У некоторых пользователей могут возникнуть проблемы с использованием Canva. Наши команды в срочном порядке изучают это, и мы скоро предоставим обновленную информацию.

2. 31 июля 2026 г. в 19:02 UTCidentified

   Мы выявили проблему, затрагивающую подписки, счета и платежи в Canva. Наши команды работают над решением проблемы.

3. 31 июля 2026 г. в 19:24 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

4. 31 июля 2026 г. в 19:58 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 13 июля 2026 г. в 22:57 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 13 июля 2026 г. в 23:04 UTCidentified

   The issue has been identified: - Users are shown the wrong status of their subscription

3. 13 июля 2026 г. в 23:17 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 июля 2026 г. в 08:38 UTCidentified

   Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

2. 12 июля 2026 г. в 17:29 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 июля 2026 г. в 17:55 UTCinvestigating

   Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

2. 9 июля 2026 г. в 17:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 июля 2026 г. в 23:23 UTCinvestigating

   We are continuing to investigate this issue and hope to have a fix in place soon.

4. 10 июля 2026 г. в 00:13 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 10 июля 2026 г. в 00:34 UTCresolved

   This incident has been resolved.

1. 9 июля 2026 г. в 12:50 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 июля 2026 г. в 13:51 UTCmonitoring

   Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

3. 9 июля 2026 г. в 14:04 UTCresolved

   This incident has been resolved.

1. 6 июля 2026 г. в 07:00 UTCidentified

   Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

2. 7 июля 2026 г. в 01:24 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 июля 2026 г. в 09:10 UTCinvestigating

   Users may experience errors uploading media to their Canva design

2. 2 июля 2026 г. в 09:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 июля 2026 г. в 11:00 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 июля 2026 г. в 00:44 UTCinvestigating

   We are currently investigating this issue.

2. 2 июля 2026 г. в 02:21 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 июля 2026 г. в 04:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 июля 2026 г. в 06:44 UTCresolved

   This incident has been resolved.

1. 23 июня 2026 г. в 23:01 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 23 июня 2026 г. в 23:19 UTCidentified

   We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

3. 23 июня 2026 г. в 23:51 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 июня 2026 г. в 04:16 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 22 июня 2026 г. в 07:28 UTCresolved

   This incident has been resolved.

1. 17 июня 2026 г. в 02:53 UTCinvestigating

   Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

2. 17 июня 2026 г. в 02:54 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 июня 2026 г. в 03:07 UTCidentified

   Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

4. 17 июня 2026 г. в 03:26 UTCmonitoring

   A fix has been implemented and we are currently monitoring

5. 17 июня 2026 г. в 03:54 UTCresolved

   This incident has been resolved.

1. 15 июня 2026 г. в 20:20 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 15 июня 2026 г. в 20:30 UTCidentified

   Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

3. 15 июня 2026 г. в 21:03 UTCresolved

   This incident has been resolved.

1. 15 июня 2026 г. в 11:34 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

2. 15 июня 2026 г. в 12:10 UTCresolved

   This incident has been resolved.

1. 15 июня 2026 г. в 11:01 UTCidentified

   Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

2. 15 июня 2026 г. в 11:22 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 июня 2026 г. в 04:45 UTCidentified

   Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

2. 12 июня 2026 г. в 05:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 июня 2026 г. в 06:25 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 июня 2026 г. в 03:41 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 июня 2026 г. в 03:45 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

3. 9 июня 2026 г. в 04:19 UTCresolved

   This incident has been resolved.

1. 29 мая 2026 г. в 01:48 UTCinvestigating

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

2. 29 мая 2026 г. в 01:58 UTCmonitoring

   A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

3. 29 мая 2026 г. в 02:12 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 мая 2026 г. в 03:34 UTCinvestigating

   We are currently investigating the issue.

2. 22 мая 2026 г. в 03:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 мая 2026 г. в 04:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 мая 2026 г. в 04:41 UTCresolved

   This incident has been resolved.

1. 21 мая 2026 г. в 04:56 UTCidentified

   Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

2. 21 мая 2026 г. в 05:40 UTCmonitoring

   We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

3. 21 мая 2026 г. в 06:28 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 мая 2026 г. в 04:15 UTCinvestigating

   Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

2. 12 мая 2026 г. в 04:42 UTCresolved

   This incident has been resolved.