История сбоев Chainalysis

1. 13 июля 2026 г. в 23:44 UTCmonitoring

   В настоящее время мы расследуем проблему, когда оповещения для Sentinel генерируются неправильно. Введено исправление, и мы продолжим следить за этим в течение следующих 12 часов. Следующее обновление в 10:00 UTC

Автоматический перевод официального обновления инцидента.

1. 2 июля 2026 г. в 16:46 UTCinvestigating

   В настоящее время мы сталкиваемся с ошибками как в пользовательском интерфейсе KYT, так и в API и проводим расследование. Следующее обновление в 17:30 UTC.

2. 2 июля 2026 г. в 17:29 UTCmonitoring

   Реализовано исправление, и ошибки больше не должны возникать как в интерфейсе KYT, так и в API. Мы проводим мониторинг для обеспечения стабильности. Следующее обновление в 23:30 UTC.

3. 2 июля 2026 г. в 21:15 UTCresolved

   Этот инцидент был урегулирован. Пожалуйста, свяжитесь с support@chainalysis.com, если у вас есть какие-либо вопросы или вам нужна дополнительная помощь.

Автоматический перевод официального обновления инцидента.

1. 2 июля 2026 г. в 01:02 UTCinvestigating

   В настоящее время мы изучаем проблему, затрагивающую Reactor, когда пользователи получают ошибки при выполнении нескольких действий на платформе. Мы предоставим дополнительные обновления здесь, как только появится больше информации. Следующее обновление в 02:00 UTC

2. 2 июля 2026 г. в 01:36 UTCmonitoring

   Введено исправление, и мы продолжим следить за стабильностью в течение следующих 12 часов. Реактор должен загружаться нормально. Если вы продолжаете испытывать какие-либо проблемы, пожалуйста, свяжитесь с support@chainalysis.com Обновление в 13:30 UTC

3. 2 июля 2026 г. в 13:30 UTCresolved

   Этот инцидент был урегулирован. Если у вас есть какие-либо вопросы, пожалуйста, свяжитесь с support@chainalysis.com.

Автоматический перевод официального обновления инцидента.

1. 23 июня 2026 г. в 12:02 UTCresolved

   В 9:43 утра UTC всем пользователям было запрещено открывать (или изменять, если они уже открыты) графики Next-Gen. У пользователей было от 10 до 17 минут простоя. Этот инцидент был урегулирован. Если у вас возникли какие-либо дополнительные проблемы, пожалуйста, свяжитесь с support@chainalysis.com.

Автоматический перевод официального обновления инцидента.

1. 22 июня 2026 г. в 19:57 UTCinvestigating

   В настоящее время мы расследуем проблему, затрагивающую данные о ценах на токены в Hexagate. В результате некоторые предупреждения, генерируемые нашими системами мониторинга, могут показаться неправильными или неожиданными. Наша команда ведет активное расследование. Мы предоставим дополнительные обновления здесь, как только появится больше информации. Обновление в 24:00 UTC

2. 22 июня 2026 г. в 20:45 UTCmonitoring

   Введено исправление, и мы продолжим следить за стабильностью в течение следующих 48 часов. Данные о ценах на токены теперь должны вести себя нормально, и точность оповещения должна быть восстановлена. Если вы продолжаете получать неверные или неожиданные предупреждения, пожалуйста, свяжитесь с support@chainalysis.com. Следующее запланированное обновление в 20:00 UTC 24 июня.

3. 24 июня 2026 г. в 14:15 UTCresolved

   Этот инцидент был урегулирован. Если у вас возникли какие-либо постоянные проблемы, пожалуйста, свяжитесь с support@chainalysis.com

Автоматический перевод официального обновления инцидента.

1. 20 июня 2026 г. в 19:58 UTCinvestigating

   We are currently investigating an issue affecting Reactor graphs, which may prevent some graphs from loading correctly. KYT users may also experience delays in real-time monitoring for Plasma. Our team is actively investigating. We do not have a workaround to share at this time. We will provide further updates here as soon as more information becomes available.

2. 20 июня 2026 г. в 20:11 UTCinvestigating

   We are continuing investigating an issue affecting Reactor graphs, which may prevent some graphs from loading correctly. We are also investigating degraded performance affecting certain Risk API services. Customers may experience errors when calling some risk-related endpoints, and KYT users may also notice delays in real-time monitoring for Plasma. Our team is actively investigating and working to narrow the scope of the impact. We do not have a workaround to share at this time. We will provide further updates here as soon as more information becomes available.

3. 20 июня 2026 г. в 20:50 UTCmonitoring

   A fix has been put in place and we will continue to monitor the stability over the next 48 hours. Reactor graphs should now be loading normally, and the broader degraded performance affecting Risk API services has recovered. We are continuing to investigate a separate issue limited to Plasma-related requests. At this time, any remaining impact should be limited to Plasma-specific API requests and related real-time monitoring. If you continue to experience issues outside of Plasma, please contact support@chainalysis.com. Next scheduled update at 17:00 UTC Monday 22nd.

4. 22 июня 2026 г. в 15:13 UTCresolved

   This incident has been resolved. If you experience any continued issues, please reach out to support@chainalysis.com.

1. 12 июня 2026 г. в 07:53 UTCinvestigating

   We are investigating a server error across Reactor, Rapid and KYT. We will provide more information as soon as they become available. Next update at 10:00 UTC

2. 12 июня 2026 г. в 08:32 UTCmonitoring

   We have implemented a fix, and the system has recovered. However, users should expect somewhat degraded performance, resulting in slower responses. We will continue to enhance the fix in place to bring performance level back up to expected levels. We will continue to monitor for stability. Please reach out to support@chainalysis.com if continuing experiencing any issues. Next update at 15:00 UTC.

3. 12 июня 2026 г. в 09:05 UTCresolved

   This incident has been resolved and no further issues are expected. If you experience any problems at all, reach out to support@chainalysis.com

1. 8 июня 2026 г. в 12:26 UTCresolved

   We experienced a partial degradation of service affecting some Reactor users between 06:35 UTC and 06:38 UTC. Service has recovered and we consider this resolved. However, we will continue to monitoring to ensure platform stability. If you experience any further issues, please reach out to support@chainalysis.com

1. 5 июня 2026 г. в 18:35 UTCresolved

   Between 17:44 and 18:18 UTC, users may have experienced errors when attempting to load the KYT UI. This issue is now resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.

1. 21 мая 2026 г. в 00:11 UTCmonitoring

   We previously marked this incident as resolved, but we are continuing to observe some lingering performance degradation as systems recover. As a result, we are moving the status back to Monitoring while the team continues to closely track recovery and stability. We will provide further updates as more information becomes available. Please reach out to support@chainalysis.com for any questions. More information on the incident: https://status.chainalysis.com/incidents/1f4fn0r9ts4n Next update at 03:00 UTC

2. 21 мая 2026 г. в 03:00 UTCmonitoring

   We are continuing to monitor the recovery and stability, and will provide further updates as more information becomes available. Next update at 17:00 UTC.

3. 21 мая 2026 г. в 17:14 UTCmonitoring

   Plasma delays have been resolved. We are continuing to monitor SUI delays in KYT only at this time. Please reach out to support@chainalysis.com for any questions. Next update at 23:00 UTC.

4. 21 мая 2026 г. в 23:14 UTCmonitoring

   We are continuing to monitor the situtation. Next update at 23:00 UTC on May 22nd.

5. 22 мая 2026 г. в 23:25 UTCmonitoring

   We are continuing to monitor for any further issues. Next update at 11:00 UTC on May 25th.

6. 25 мая 2026 г. в 10:20 UTCresolved

   This incident has been resolved.

1. 20 мая 2026 г. в 18:31 UTCmonitoring

   Plasma and SUI are currently experiencing delays in Reactor and KYT. We are monitoring this issue and will share more information as it becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 23:00 UTC

2. 20 мая 2026 г. в 21:49 UTCmonitoring

   The SUI delay has recovered. We are still monitoring Plasma delays. We are continuing to monitor this issue and share information as it becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 23:00 UTC.

3. 20 мая 2026 г. в 22:43 UTCresolved

   This incident has been resolved.

1. 13 мая 2026 г. в 11:39 UTCinvestigating

   We are currently investigating an issue preventing users from logging in to their Reactor accounts. We will provide further updates as more information becomes available. Next update at 16:00 UTC

2. 13 мая 2026 г. в 12:34 UTCmonitoring

   Reactor and KYT are now functioning as expected, and users should now be able to access their accounts. We will continue to monitor our systems to ensure stability. If you experience any further issues with either Reactor or KYT, please reach out directly to support@chainalysis.com. Next update at 16:00 UTC

3. 13 мая 2026 г. в 16:20 UTCmonitoring

   We will continue monitoring this issue to ensure users have full access to their accounts. If you experience any further issues with either Reactor or KYT, please reach out directly to support@chainalysis.com.

4. 15 мая 2026 г. в 13:57 UTCresolved

   This incident has been resolved. If you experience any further issues, please contact us at support@chainalysis.com.

1. 12 мая 2026 г. в 10:06 UTCinvestigating

   BCH is currently experiencing data delays in Reactor and KYT. We are investigating the issue and will share more information as it becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 14:00 UTC

2. 12 мая 2026 г. в 11:50 UTCresolved

   This incident has been resolved. Reactor data is current, and transfers are processed without delays in KYT. If you encounter further delays with BCH, please reach out to support@chainalysis.com

1. 8 мая 2026 г. в 19:14 UTCidentified

   We are currently experiencing an issue with behavioral alerts. The alerts are generating, but not available in the KYT UI or API. We have identified the issue and are working on a fix. Next update at 23:00 UTC.

2. 8 мая 2026 г. в 23:01 UTCidentified

   We are continuing to work on a fix for this issue. Please reach out to support@chainalysis.com if you have any questions in the meantime. Next update at 14:00 UTC on Monday, April 11th.

3. 11 мая 2026 г. в 02:12 UTCidentified

   We are continuing to work on a fix for this issue. Please reach out to support@chainalysis.com if you have any questions in the meantime. Next update at 14:00 UTC on Monday, May 11th.

4. 11 мая 2026 г. в 16:34 UTCidentified

   We have deployed a fix, and the issue is no longer occurring for new alerts. We are now working on backfilling the affected alerts. Next update at 23:00 UTC.

5. 11 мая 2026 г. в 23:01 UTCidentified

   We are continuing to work on backfilling affected alerts. Next update at 15:00 UTC on May 12th.

6. 12 мая 2026 г. в 15:03 UTCidentified

   We are continuing to work on backfilling affected alerts. Next update at 18:00 UTC on May 12th.

7. 12 мая 2026 г. в 18:07 UTCidentified

   We are continuing to work on backfilling affected alerts. Next update at 15:00 UTC on May 13th.

8. 13 мая 2026 г. в 14:40 UTCidentified

   We are continuing to work on backfilling affected alerts. Next update at 18:00 UTC on May 13th.

9. 13 мая 2026 г. в 18:01 UTCidentified

   We are continuing to work on backfilling affected alerts. Next update at 15:00 UTC on May 14th.

10. 13 мая 2026 г. в 19:32 UTCresolved

    All affected alerts have been backfilled. Please reach out to support@chainalysis.com if you have any questions.

1. 6 мая 2026 г. в 01:23 UTCinvestigating

   We have received reports regarding degraded performance on Reactor. We are currently investigating, and we will share any details as they become available. Next update 3am UTC

2. 6 мая 2026 г. в 01:40 UTCmonitoring

   A fix has been implemented, and Reactor is back to normal operation. We are continuing to monitor to ensure stability. Please contact support@chainalysis.com if you have any questions.

3. 6 мая 2026 г. в 02:46 UTCresolved

   This incident has been resolved.

1. 23 апреля 2026 г. в 09:29 UTCinvestigating

   Reactor is currently experiencing data delays on the Plasma network. We are investigating the issue and will share more information as it becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 13:00 UTC

2. 23 апреля 2026 г. в 12:59 UTCidentified

   Plasma remains delayed in Reactor. The issue has been identified, and data continues to catch up as our team works towards a resolution. We will provide further updates as more information becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 17:00 UTC

3. 23 апреля 2026 г. в 16:28 UTCidentified

   Plasma remains delayed in Reactor. We are actively ingesting large blocks as part of the catch-up process, and data is continuing to backfill. Our team is working toward full recovery and will share further updates as progress continues. Please reach out to support@chainalysis.com for any questions.

4. 24 апреля 2026 г. в 10:44 UTCmonitoring

   Reactor data for Plasma is now up to date. We are continuing to monitor to ensure stability. Please contact support@chainalysis.com if you have any questions.

5. 15 мая 2026 г. в 17:31 UTCresolved

   Reactor data for Plasma is now up to date and stable. Please contact support@chainalysis.com if you have any questions.

1. 22 апреля 2026 г. в 05:06 UTCinvestigating

   Reactor is currently experiencing data delays on the Sui network. We are investigating the issue and will share more information as it becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 7 am UTC

2. 22 апреля 2026 г. в 07:06 UTCinvestigating

   We are still investigating the issue and will share more information as it becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 11am UTC

3. 22 апреля 2026 г. в 11:16 UTCidentified

   Reactor data for SUI is now at the tip, and the team is identifying any prior data that needs patching. Root cause still under investigation. Please reach out to support@chainalysis.com for any questions. Next update at 3 pm UTC

4. 22 апреля 2026 г. в 14:18 UTCmonitoring

   Reactor data for SUI is now at the tip, and all discovered gaps have been patched. Root cause is still under investigation. Please reach out to support@chainalysis.com for any questions. Next update at 6 pm UTC

5. 22 апреля 2026 г. в 16:48 UTCmonitoring

   We are continuing to monitor to ensure stability. Please contact support@chainalysis.com if you have any questions. Next update at 12AM UTC.

6. 22 апреля 2026 г. в 20:02 UTCresolved

   This incident has been resolved.

1. 20 апреля 2026 г. в 07:51 UTCinvestigating

   Reactor is currently experiencing data delays on the Plasma network. We are investigating the issue and will share more information as it becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 11am UTC

2. 20 апреля 2026 г. в 09:51 UTCinvestigating

   We are continuing to investigate Reactor data delays on the Plasma network. Please reach out to support@chainalysis.com for any questions. Next update at 17:00 UTC

3. 20 апреля 2026 г. в 15:30 UTCresolved

   This issue has now been fully resolved and all Plasma data is currently up to date within Reactor If you have any issues going forward, please reach out to support@chainalysis.co

1. 15 апреля 2026 г. в 14:44 UTCinvestigating

   Plasma is currently delayed by 9 hours in Reactor. We are investigating the issue and will share more information as it becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 18:00 UTC.

2. 15 апреля 2026 г. в 18:38 UTCidentified

   Plasma remains delayed in Reactor. The issue has been identified, and data continues to catch up as our team works towards a resolution. We will provide further updates as more information becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 23:00 UTC.

3. 15 апреля 2026 г. в 23:33 UTCidentified

   Plasma remains delayed in Reactor. The issue has been identified, and data continues to catch up as our team works towards a resolution. We will provide further updates as more information becomes available. Please reach out to support@chainalysis.com for any questions. Next update at 10:00 UTC

4. 16 апреля 2026 г. в 08:55 UTCresolved

   This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions.

1. 27 марта 2026 г. в 04:47 UTCidentified

   We are currently experiencing delays in processing Arbitrum transfers. Impact: Some transfers may be accepted but not completed. Our team is actively investigating and working to resolve this as quickly as possible. We’ll share updates as we learn more.

2. 27 марта 2026 г. в 07:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 марта 2026 г. в 20:30 UTCresolved

   This incident has been resolved.