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    История сбоев Cloudapp

    50 Cloudapp incidents · июнь 2017 г. — official updates, affected components, duration and resolution details.

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    Increased error rates with workflow automations

    Начало 20 октября 2025 г. в 16:16 UTC · 8h 39m

    Pending
    Затронутые компоненты
    Website
    1. 20 октября 2025 г. в 16:16 UTCinvestigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 20 октября 2025 г. в 16:17 UTCmonitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 20 октября 2025 г. в 19:02 UTCmonitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 21 октября 2025 г. в 00:55 UTCresolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    Начало 2 мая 2023 г. в 20:15 UTC · 3h 57m

    OutageКритический инцидент
    Затронутые компоненты
    WebsiteViewerAPI
    1. 2 мая 2023 г. в 21:03 UTCmonitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 3 мая 2023 г. в 01:12 UTCresolved

      Resolved and now experiencing peak performance

    Degraded performance

    Начало 24 апреля 2023 г. в 15:00 UTC · 0m

    IssuesНезначительный инцидент
    1. 24 апреля 2023 г. в 16:49 UTCresolved

      This incident has been resolved.

    Degraded performance

    Начало 8 ноября 2022 г. в 15:00 UTC · 1h 28m

    IssuesНезначительный инцидент
    Затронутые компоненты
    ViewerAPI
    1. 8 ноября 2022 г. в 16:22 UTCmonitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 8 ноября 2022 г. в 16:28 UTCresolved

      This incident has been resolved.

    cl.ly domain interruption

    Начало 17 мая 2022 г. в 14:17 UTC · 0m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Viewer
    1. 17 мая 2022 г. в 14:17 UTCresolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    Начало 26 апреля 2022 г. в 14:00 UTC · 0m

    Pending
    1. 26 апреля 2022 г. в 15:11 UTCresolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    Начало 31 марта 2022 г. в 19:30 UTC · 0m

    Pending
    1. 11 апреля 2022 г. в 15:34 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    Начало 1 марта 2022 г. в 08:00 UTC · 30d 23h

    Pending
    1. 11 апреля 2022 г. в 15:39 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    Начало 7 декабря 2021 г. в 18:18 UTC · 9h 30m

    Pending
    Затронутые компоненты
    WebsiteViewerAPI
    1. 7 декабря 2021 г. в 18:18 UTCmonitoring

      We are monitoring the platform.

    2. 8 декабря 2021 г. в 03:48 UTCresolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    Начало 7 декабря 2021 г. в 16:10 UTC · 2h 7m

    OutageКритический инцидент
    Затронутые компоненты
    WebsiteViewerAPI
    1. 7 декабря 2021 г. в 16:10 UTCmonitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 7 декабря 2021 г. в 16:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 7 декабря 2021 г. в 18:17 UTCresolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    Начало 9 августа 2021 г. в 15:17 UTC · 2h 38m

    Pending
    Затронутые компоненты
    WebsiteViewerAPI
    1. 9 августа 2021 г. в 15:17 UTCidentified

      We are currently investigating the issue

    2. 9 августа 2021 г. в 17:55 UTCresolved

      This incident has been resolved.

    Slow loading in viewer and website

    Начало 20 апреля 2021 г. в 15:23 UTC · 54m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WebsiteViewer
    1. 20 апреля 2021 г. в 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 апреля 2021 г. в 16:16 UTCresolved

      This incident has been resolved.

    Experiencing downtime

    Начало 22 февраля 2021 г. в 18:58 UTC · 6m

    OutageКритический инцидент
    Затронутые компоненты
    API
    1. 22 февраля 2021 г. в 18:58 UTCinvestigating

      We are currently investigating this issue.

    2. 22 февраля 2021 г. в 19:05 UTCresolved

      This incident has been resolved.

    Viewer outage

    Начало 19 февраля 2021 г. в 16:55 UTC · 30m

    Pending
    Затронутые компоненты
    Viewer
    1. 19 февраля 2021 г. в 16:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 февраля 2021 г. в 17:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 февраля 2021 г. в 17:25 UTCresolved

      This incident has been resolved.

    Upload performance issue.

    Начало 6 января 2021 г. в 17:40 UTC · 4h 30m

    OutageСерьёзный инцидент
    Затронутые компоненты
    API
    1. 6 января 2021 г. в 17:40 UTCinvestigating

      We are currently investigating this issue.

    2. 6 января 2021 г. в 22:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 января 2021 г. в 22:09 UTCresolved

      This incident has been resolved.

    Google Authentication Down

    Начало 15 июля 2020 г. в 19:03 UTC · 1h 21m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Website
    1. 15 июля 2020 г. в 19:03 UTCinvestigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 15 июля 2020 г. в 20:24 UTCresolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    Начало 12 июня 2020 г. в 16:50 UTC · 34m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Viewer
    1. 12 июня 2020 г. в 16:50 UTCinvestigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 12 июня 2020 г. в 16:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 июня 2020 г. в 17:14 UTCmonitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 12 июня 2020 г. в 17:24 UTCresolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    Начало 19 мая 2020 г. в 18:39 UTC · 48m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Website
    1. 19 мая 2020 г. в 18:39 UTCinvestigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 19 мая 2020 г. в 18:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 мая 2020 г. в 19:27 UTCresolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    Начало 27 марта 2020 г. в 16:00 UTC · 9m

    IssuesНезначительный инцидент
    1. 27 марта 2020 г. в 16:00 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 27 марта 2020 г. в 16:10 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Начало 24 марта 2020 г. в 15:59 UTC · 1m

    Pending
    Затронутые компоненты
    WebsiteViewerAPI
    1. 24 марта 2020 г. в 15:59 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 24 марта 2020 г. в 16:00 UTCresolved

      Resolved and now experiencing peak performance