История сбоев Coingate

1. 1 сентября 2026 г. в 12:20 UTCinvestigating

   API упал.

2. 1 сентября 2026 г. в 12:22 UTCresolved

   API восстановлено.

Автоматический перевод официального обновления инцидента.

1. 31 августа 2026 г. в 08:04 UTCinvestigating

   Вставлено.

2. 31 августа 2026 г. в 08:06 UTCresolved

   Вставлено.

Автоматический перевод официального обновления инцидента.

1. 27 ноября 2023 г. в 10:53 UTCinvestigating

   Some clients have reported API timeouts. We are investigating these reports.

2. 27 ноября 2023 г. в 14:14 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

3. 28 ноября 2023 г. в 07:22 UTCresolved

   This incident was resolved.

1. 22 ноября 2023 г. в 08:30 UTCinvestigating

   Some clients have reported occasional API timeouts. We are investigating these reports and will provide updates as soon as we have them.

2. 22 ноября 2023 г. в 15:02 UTCmonitoring

   On 2023-11-21 evening we received several notifications about our core system's downgraded performance. Immediate investigation was initiated and shortly the issue causing performance issues was found and later that evening a fix was deployed. The next day on 2023-11-22 we received performance issues notifications again, some clients were still getting request timeouts. After further investigation, we identified that the fix deployed earlier required some modifications to solve performance issues completely.

3. 22 ноября 2023 г. в 15:02 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 23 ноября 2023 г. в 08:14 UTCresolved

   Incident has been resolved and no new complaints were received since the fix was deployed.

1. 24 августа 2023 г. в 15:22 UTCresolved

   Due to our infrastructure failure, we were unable to send API callbacks from 09:28 UTC till 13:27 UTC. Issue was identified and resolved. All stuck callbacks were sent 14:30 UTC. Everything is working as expected now.

1. 29 июня 2023 г. в 07:11 UTCresolved

   From 1 AM to 6 AM UTC CoinGate has experienced a major outage of its core infrastructure. During that time most of CoinGate services were not reachable.

1. 1 февраля 2023 г. в 18:07 UTCinvestigating

   Ethereum network is experiencing a partial outage

2. 1 февраля 2023 г. в 18:14 UTCinvestigating

   Same issue is experienced with Binance Chain. We are working to identify the issue

3. 1 февраля 2023 г. в 19:53 UTCresolved

   This incident has been resolved.

1. 6 января 2023 г. в 10:12 UTCinvestigating

   The application is experiencing major outage, we are investigating the issue.

2. 6 января 2023 г. в 10:19 UTCmonitoring

   We've located the malfunction with the server and the services now are working at optimal levels. We will continue to monitor the situation for the rest of the day.

3. 6 января 2023 г. в 12:47 UTCresolved

   The issue has been resolved.

1. 7 декабря 2022 г. в 16:17 UTCidentified

   The issue is located and we are currently working on a fix

2. 7 декабря 2022 г. в 20:25 UTCmonitoring

   We've fixed the issue and both networks are back to normal. We will continue to monitor the situation for the time being.

3. 8 декабря 2022 г. в 08:21 UTCresolved

   The systems are operational and working as expected

1. 17 августа 2022 г. в 13:10 UTCidentified

   The issue has been identified and a fix is being deployed.

2. 17 августа 2022 г. в 13:30 UTCidentified

   The deployment is taking longer than expected. Current ETA to full operation ±10 mins.

3. 17 августа 2022 г. в 13:44 UTCmonitoring

   A fix has been successfully applied, all services are operational and back to full capacity. We will continue monitoring the situation for the time being.

4. 17 августа 2022 г. в 19:50 UTCresolved

   This incident has been resolved.

1. 19 октября 2021 г. в 09:45 UTCinvestigating

   We are investigating reports of degraded performance for Merchant Orders.

2. 19 октября 2021 г. в 11:39 UTCinvestigating

   The issue has been resolved - all services are working at full capacity.

3. 19 октября 2021 г. в 11:39 UTCresolved

   This incident has been resolved.

1. 7 января 2021 г. в 18:27 UTCinvestigating

   We are currently investigating this issue.

2. 7 января 2021 г. в 18:59 UTCresolved

   This incident has been resolved.

1. 16 ноября 2020 г. в 15:57 UTCinvestigating

   We are currently experiencing issues with one of the hosting providers and our homepage is not accessible as a result. Users also won't be able to sign in to their accounts during this time. All other systems, including API and payments processing, are functioning as expected.

2. 16 ноября 2020 г. в 16:38 UTCmonitoring

   Homepage is now accessible. We will keep monitoring the performance.

3. 16 ноября 2020 г. в 19:56 UTCresolved

   This incident has been resolved.

1. 23 октября 2020 г. в 12:28 UTCidentified

   We're experiencing an issue with Bitcoin payments, thus some clients might experience a degraded performance. All the other currency payments are working as intended. The situation is being solved at this moment.

2. 23 октября 2020 г. в 12:46 UTCidentified

   We are continuing to work on a fix for this issue.

3. 23 октября 2020 г. в 15:56 UTCresolved

   This incident has been resolved.

1. 30 июля 2020 г. в 10:14 UTCinvestigating

   When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

2. 30 июля 2020 г. в 10:14 UTCidentified

   As you continue to work through the incident, update your customers frequently.

3. 30 июля 2020 г. в 10:14 UTCmonitoring

   Let your users know once a fix is in place, and keep communication clear and precise.

4. 30 июля 2020 г. в 10:14 UTCresolved

   Empathize with those affected and let them know everything is operating as normal.