История сбоев Diligent

1. 24 августа 2026 г. в 15:20 UTCinvestigating

   Пользователи в регионе США могут испытывать периодические проблемы доступа при использовании Проектов, включая сбои при загрузке или доступе к контенту. Проблема затрагивает доступность для некоторых пользователей в регионе США.

2. 24 августа 2026 г. в 15:56 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 24 августа 2026 г. в 15:57 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

Автоматический перевод официального обновления инцидента.

1. 20 августа 2026 г. в 05:53 UTCinvestigating

   В настоящее время мы испытываем отключение, которое препятствует доступу пользователей к нашему сервису. Сейчас наши инженеры ведут расследование. Спасибо за понимание и терпение!

2. 20 августа 2026 г. в 05:56 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 20 августа 2026 г. в 05:57 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

4. 20 августа 2026 г. в 06:03 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 16 июля 2026 г. в 13:42 UTCinvestigating

   В настоящее время мы изучаем проблему, которая может помешать некоторым пользователям успешно получить доступ к платформе. Мы приносим извинения за неудобства и ценим ваше терпение, пока мы работаем над решением этой проблемы.

2. 16 июля 2026 г. в 13:48 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 16 июля 2026 г. в 15:18 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

4. 16 июля 2026 г. в 15:51 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 4 июля 2026 г. в 21:29 UTCinvestigating

   Boards and Entities users in the US region are experiencing service connectivity issues, resulting in intermittent access and degraded application availability. The team is actively investigating the issue and working to restore normal service.

2. 4 июля 2026 г. в 21:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 июля 2026 г. в 21:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 июля 2026 г. в 21:52 UTCresolved

   This incident has been resolved.

1. 22 июня 2026 г. в 13:09 UTCinvestigating

   Users are unable to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 22 июня 2026 г. в 13:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 июня 2026 г. в 17:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 июня 2026 г. в 17:44 UTCresolved

   This incident has been resolved.

1. 28 мая 2026 г. в 03:23 UTCidentified

   Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!

2. 28 мая 2026 г. в 04:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 28 мая 2026 г. в 05:00 UTCresolved

   This incident has been resolved.

1. 27 мая 2026 г. в 20:03 UTCinvestigating

   We are currently investigating this issue.

2. 27 мая 2026 г. в 20:16 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 мая 2026 г. в 20:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27 мая 2026 г. в 20:26 UTCresolved

   This incident has been resolved.

1. 24 мая 2026 г. в 08:14 UTCinvestigating

   Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.

2. 24 мая 2026 г. в 08:47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 мая 2026 г. в 11:53 UTCidentified

   Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues. Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.

4. 24 мая 2026 г. в 13:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 24 мая 2026 г. в 15:51 UTCresolved

   This incident has been resolved.

1. 22 мая 2026 г. в 09:54 UTCidentified

   Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 22 мая 2026 г. в 11:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 мая 2026 г. в 11:16 UTCresolved

   This incident has been resolved.

1. 20 мая 2026 г. в 02:54 UTCinvestigating

   Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!

2. 20 мая 2026 г. в 02:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 мая 2026 г. в 03:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 мая 2026 г. в 04:03 UTCresolved

   This incident has been resolved.

1. 12 мая 2026 г. в 10:00 UTCinvestigating

   Users are not able to access the application in the EU region. We are currently investigating. Thank you for your understanding and patience!

2. 12 мая 2026 г. в 10:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 мая 2026 г. в 10:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 мая 2026 г. в 10:37 UTCresolved

   This incident has been resolved.

1. 1 мая 2026 г. в 15:30 UTCinvestigating

   We are currently investigating this issue.

2. 1 мая 2026 г. в 22:55 UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.

3. 1 мая 2026 г. в 23:58 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 1 мая 2026 г. в 23:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 4 мая 2026 г. в 12:27 UTCmonitoring

   A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.

6. 4 мая 2026 г. в 21:57 UTCmonitoring

   The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.

7. 7 мая 2026 г. в 15:17 UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.

8. 7 мая 2026 г. в 15:52 UTCmonitoring

   The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.

9. 15 мая 2026 г. в 15:23 UTCresolved

   This incident has been resolved.

1. 27 апреля 2026 г. в 13:07 UTCinvestigating

   Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 27 апреля 2026 г. в 16:41 UTCidentified

   .The issue has been identified and a fix is being implemented.

3. 27 апреля 2026 г. в 17:35 UTCidentified

   The issue has been identified and a fix is being implemented

4. 27 апреля 2026 г. в 20:08 UTCinvestigating

   Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.

5. 27 апреля 2026 г. в 20:27 UTCinvestigating

   We are currently investigating this issue.

6. 28 апреля 2026 г. в 13:03 UTCinvestigating

   Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution

7. 28 апреля 2026 г. в 18:30 UTCidentified

   The issue has been identified and a fix is being implemented.

8. 28 апреля 2026 г. в 18:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

9. 28 апреля 2026 г. в 22:08 UTCresolved

   This incident has been resolved.

1. 20 апреля 2026 г. в 10:47 UTCinvestigating

   Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.

2. 20 апреля 2026 г. в 11:04 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 апреля 2026 г. в 11:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 апреля 2026 г. в 12:38 UTCresolved

   This incident has been resolved.

1. 19 апреля 2026 г. в 00:38 UTCinvestigating

   Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.

2. 19 апреля 2026 г. в 02:33 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 апреля 2026 г. в 03:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19 апреля 2026 г. в 03:36 UTCresolved

   This incident has been resolved.

1. 13 апреля 2026 г. в 08:23 UTCinvestigating

   We are currently investigating this incident. Thank you for your patience.

2. 13 апреля 2026 г. в 08:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 апреля 2026 г. в 08:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 апреля 2026 г. в 09:14 UTCresolved

   This incident has been resolved.

1. 17 марта 2026 г. в 05:37 UTCinvestigating

   We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team. We apologize for any inconvenience.

2. 17 марта 2026 г. в 06:36 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 марта 2026 г. в 08:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 марта 2026 г. в 08:32 UTCresolved

   This incident has been resolved.

1. 27 февраля 2026 г. в 23:22 UTCinvestigating

   We are currently investigating this issue.

2. 28 февраля 2026 г. в 01:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 февраля 2026 г. в 01:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 февраля 2026 г. в 01:47 UTCresolved

   This incident has been resolved.

1. 27 февраля 2026 г. в 13:41 UTCinvestigating

   Users are currently unable to reach the Support Team via the UK support number (+44-800-234-6580). We are actively investigating the issue with our third party provider. In the meantime, you can reach us through our global support number (+1-973-939-9381) or via email ([email protected]). Thank you for your understanding and patience!

2. 27 февраля 2026 г. в 15:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 февраля 2026 г. в 13:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 февраля 2026 г. в 13:36 UTCresolved

   This incident has been resolved.

1. 24 февраля 2026 г. в 19:52 UTCinvestigating

   Third Party Manager is unavailable in the US Region

2. 24 февраля 2026 г. в 19:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 февраля 2026 г. в 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 февраля 2026 г. в 20:25 UTCresolved

   This incident has been resolved.