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    История сбоев Dochub

    5 Dochub incidents · июль 2021 г. — official updates, affected components, duration and resolution details.

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    Database connection issues

    Начало 22 июня 2022 г. в 21:30 UTC · 8m

    Pending
    1. 22 июня 2022 г. в 21:30 UTCidentified

      The issue has been identified and services will be operational shortly

    2. 22 июня 2022 г. в 21:38 UTCresolved

      This incident has been resolved.

    DNS provider service degradation

    Начало 21 июня 2022 г. в 06:45 UTC · 0m

    Pending
    1. 21 июня 2022 г. в 07:26 UTCresolved

      Cloudflare, our DNS provider had service degradation over several regions including Europe and America which resulted in DocHub being unaccessible for approximately 45 minutes

    PDFs are incorrectly sized

    Начало 16 августа 2021 г. в 14:34 UTC · 1h 57m

    Pending
    1. 16 августа 2021 г. в 14:34 UTCinvestigating

      We are currently investigating this issue.

    2. 16 августа 2021 г. в 14:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 августа 2021 г. в 15:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 августа 2021 г. в 17:43 UTCresolved

      This incident has been resolved.

    Unable to import new documents

    Начало 9 августа 2021 г. в 16:00 UTC · 50m

    OutageСерьёзный инцидент
    1. 9 августа 2021 г. в 16:00 UTCinvestigating

      We are currently investigating issues with DocHub failing to load new imported documents.

    2. 9 августа 2021 г. в 16:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 августа 2021 г. в 16:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 августа 2021 г. в 16:50 UTCresolved

      This incident has been resolved.

    Outage

    Начало 23 июля 2021 г. в 09:00 UTC · 0m

    OutageСерьёзный инцидент
    1. 23 июля 2021 г. в 15:12 UTCresolved

      Some users in the European region were impacted DocHub may have been slow or unavailable. Resolution: users may need to clear browser's cache.