История сбоев Duda

1. 4 сентября 2026 г. в 08:00 UTCinvestigating

   В настоящее время мы расследуем проблему, из-за которой Duda Vibe Chat не отвечает. Vibe Chat в настоящее время недоступен или не реагирует. Живые сайты работают нормально и не затронуты. Мы предоставим еще одно обновление, как только у нас будет больше информации.

2. 4 сентября 2026 г. в 09:06 UTCmonitoring

   Vibe Chat был восстановлен и в настоящее время работает в обычном режиме. Мы продолжаем следить за сервисом, чтобы обеспечить стабильность. Наше расследование показало, что проблема была связана с глобальным инцидентом NPM, который повлиял на способность Vibe Chat реагировать. На протяжении всего инцидента продолжали функционировать живые объекты, которые не пострадали. Мы продолжим мониторинг и при необходимости предоставим дополнительные обновления.

3. 4 сентября 2026 г. в 09:49 UTCresolved

   Проблема, касающаяся Vibe Chat, полностью решена. Vibe Chat работает в обычном режиме. Мы подтвердили, что служба стабильна и считаем, что этот инцидент урегулирован.

Автоматический перевод официального обновления инцидента.

1. 31 августа 2026 г. в 10:13 UTCidentified

   Некоторые функции Duda Bookings в настоящее время не работают, что может повлиять на способность пользователей использовать определенные функции бронирования. Наша команда активно работает над исправлением, и мы будем предоставлять обновления по мере поступления дополнительной информации.

2. 31 августа 2026 г. в 10:25 UTCresolved

   Решен вопрос, затрагивающий некоторые функциональные возможности Duda Bookings. Сейчас все сервисы работают в штатном режиме. Спасибо за ваше терпение, пока мы работали над восстановлением полной функциональности.

Автоматический перевод официального обновления инцидента.

1. 5 августа 2026 г. в 02:44 UTCinvestigating

   We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

2. 5 августа 2026 г. в 03:24 UTCresolved

   The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

1. 21 июля 2026 г. в 07:57 UTCidentified

   В настоящее время мы изучаем проблему, затрагивающую некоторые функции бронирования Duda. Сейчас идет исправление, и мы работаем над тем, чтобы как можно быстрее восстановить полный сервис. Обновления будут опубликованы здесь по мере их доступности.

2. 21 июля 2026 г. в 09:34 UTCresolved

   Проблема, затрагивающая некоторые функции Duda Bookings, решена, и все сервисы работают нормально. Мы приносим извинения за любые неудобства и ценим ваше терпение.

Автоматический перевод официального обновления инцидента.

1. 23 июня 2026 г. в 17:17 UTCmonitoring

   A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

2. 24 июня 2026 г. в 01:01 UTCresolved

   This incident has been resolved.

1. 23 июня 2026 г. в 13:47 UTCidentified

   We are currently experiencing degraded performance with Duda Bookings. Some functionalities may be failing or responding more slowly than expected. Our team has identified the issue and is actively working on a fix. We will provide further updates as more information becomes available.

2. 23 июня 2026 г. в 16:59 UTCmonitoring

   A fix has been implemented and we are now monitoring the results.

3. 23 июня 2026 г. в 17:10 UTCresolved

   This incident has been resolved.

1. 16 июня 2026 г. в 19:55 UTCinvestigating

   We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

2. 16 июня 2026 г. в 19:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 июня 2026 г. в 20:04 UTCmonitoring

   We now believe this issue is resolved, and we are continuing to monitor.

4. 16 июня 2026 г. в 20:57 UTCresolved

   This incident has been resolved.

1. 5 июня 2026 г. в 10:01 UTCidentified

   We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

2. 5 июня 2026 г. в 10:45 UTCmonitoring

   We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

3. 5 июня 2026 г. в 11:29 UTCresolved

   The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

1. 22 апреля 2026 г. в 15:16 UTCinvestigating

   We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

2. 22 апреля 2026 г. в 16:05 UTCresolved

   This incident has been resolved.

1. 8 января 2026 г. в 17:16 UTCinvestigating

   We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

2. 8 января 2026 г. в 18:37 UTCmonitoring

   We have implemented a fix and will continue to monitor for instability and errors.

3. 8 января 2026 г. в 20:49 UTCresolved

   This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

1. 30 декабря 2025 г. в 18:08 UTCinvestigating

   We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

2. 30 декабря 2025 г. в 18:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 декабря 2025 г. в 19:09 UTCmonitoring

   A fix has been implemented and we are continuing to monitor the Editor behavior.

4. 30 декабря 2025 г. в 21:12 UTCinvestigating

   We continue to see degraded performance in the editor and are investigating.

5. 30 декабря 2025 г. в 21:33 UTCmonitoring

   The Editor is functioning normally and we will continue to monitor.

6. 30 декабря 2025 г. в 22:19 UTCresolved

   This incident has been resolved.

1. 26 декабря 2025 г. в 19:35 UTCinvestigating

   We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

2. 26 декабря 2025 г. в 21:30 UTCresolved

   This issue has been resolved.

1. 18 ноября 2025 г. в 12:46 UTCidentified

   We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

2. 18 ноября 2025 г. в 13:59 UTCidentified

   We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

3. 18 ноября 2025 г. в 19:01 UTCresolved

   We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

1. 22 октября 2025 г. в 09:06 UTCinvestigating

   Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

2. 22 октября 2025 г. в 14:05 UTCresolved

   Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

1. 20 октября 2025 г. в 16:30 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 октября 2025 г. в 19:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 октября 2025 г. в 19:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 октября 2025 г. в 23:42 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 07:59 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 октября 2025 г. в 08:04 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 октября 2025 г. в 08:56 UTCidentified

   AWS has identified an infrastructure issue affecting multiple services. We are monitoring the situation closely as it impacts our platform’s functionality. Impact: Some users may experience issues logging in to the dashboard and using native store features. Next Update: We will share another update as soon as AWS provides more information or the issue is resolved.

4. 20 октября 2025 г. в 09:36 UTCmonitoring

   AWS reports significant signs of recovery, and most requests are now succeeding. Some residual impact may remain as AWS works through a backlog of queued requests. Our services are also showing improvement, and we’ll continue to monitor until full recovery is confirmed.

5. 20 октября 2025 г. в 10:06 UTCresolved

   AWS has reported that the issue has been fully resolved. All our services have returned to normal operation, and monitoring confirms system stability. We’ll continue to keep an eye on performance, but no further impact is expected.

1. 25 июня 2025 г. в 19:45 UTCinvestigating

   Issue regarding reports of errors in the editor has been resolved.

2. 25 июня 2025 г. в 19:54 UTCresolved

   This incident has been resolved.

1. 10 июня 2025 г. в 14:49 UTCidentified

   We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

2. 10 июня 2025 г. в 19:43 UTCresolved

   This incident has been resolved.

1. 9 июня 2025 г. в 19:17 UTCinvestigating

   We are currently investigating issues with collections and will provide an update as soon as possible.

2. 9 июня 2025 г. в 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 июня 2025 г. в 22:16 UTCresolved

   This incident has been resolved.

1. 8 мая 2025 г. в 13:08 UTCinvestigating

   Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

2. 8 мая 2025 г. в 13:39 UTCidentified

   Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

3. 8 мая 2025 г. в 13:57 UTCmonitoring

   A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

4. 8 мая 2025 г. в 14:32 UTCresolved

   The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.