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    История сбоев Embedly

    38 Embedly incidents · март 2015 г. — official updates, affected components, duration and resolution details.

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    API Latency

    Начало 26 мая 2026 г. в 10:21 UTC · 6h 26m

    IssuesНезначительный инцидент
    Затронутые компоненты
    DisplayEmbedExtract
    1. 26 мая 2026 г. в 13:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 26 мая 2026 г. в 13:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 мая 2026 г. в 16:47 UTCresolved

      This incident has been resolved.

    5XX errors on Extract/Oembed calls, latency

    Начало 21 мая 2026 г. в 16:25 UTC · 29m

    IssuesНезначительный инцидент
    Затронутые компоненты
    EmbedExtract
    1. 21 мая 2026 г. в 16:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 21 мая 2026 г. в 16:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 мая 2026 г. в 16:54 UTCresolved

      This incident has been resolved.

    Embed.ly no longer supports animated GIFs for free Cards usage.

    Начало 27 марта 2026 г. в 23:14 UTC · Продолжается

    Pending
    1. 27 марта 2026 г. в 23:14 UTCmonitoring

      Update to Animated GIF Support in Cards As part of ongoing infrastructure cost management, we are discontinuing support for animated GIFs in the free Cards product. Animated GIFs will now display as static images (first frame). This change does not affect paid plans. Please contact customer support ([email protected]) or visit support.embed.ly if you would like to support these image types moving forward, we can get you set up with a paid subscription plan. We apologize for any inconvenience.

    invalid /1/display and image proxy 401 errors

    Начало 26 февраля 2026 г. в 18:55 UTC · 10m

    Pending
    Затронутые компоненты
    Display
    1. 26 февраля 2026 г. в 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 26 февраля 2026 г. в 19:05 UTCresolved

      Apologies for the invalid 401 errors. A migration of our API key lookup service was the root cause, and this has been resolved.

    Embedly API Outage, 502 errors

    Начало 20 октября 2025 г. в 07:05 UTC · 6h 1m

    OutageКритический инцидент
    Затронутые компоненты
    DisplayEmbedExtract
    1. 20 октября 2025 г. в 07:05 UTCinvestigating

      We are currently investigating this issue.

    2. 20 октября 2025 г. в 07:44 UTCidentified

      Embedly is currently impacted by the AWS outage impacting the us-east-1 region.

    3. 20 октября 2025 г. в 13:06 UTCresolved

      This incident has been resolved.

    X (FKA Twitter) incident

    Начало 20 мая 2024 г. в 16:38 UTC · 43m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Embed
    1. 20 мая 2024 г. в 16:38 UTCidentified

      We've identified an issue impacting x, formerly known as twitter, embeds. A fix is being deployed shortly, and we'll continue to monitor.

    2. 20 мая 2024 г. в 17:21 UTCresolved

      This incident has been resolved.

    app.embed.ly maintenance

    Начало 19 апреля 2024 г. в 01:36 UTC · 2h 20m

    Pending
    Затронутые компоненты
    App Dashboard
    1. 19 апреля 2024 г. в 01:36 UTCinvestigating

      We are performing scheduled maintenance on app.embed.ly. Users won't be able to login for the maintenance period.

    2. 19 апреля 2024 г. в 03:57 UTCresolved

      This incident has been resolved.

    We are aware of a brief API outage lasting for about 4 minutes 15/11/2023, 1:51PM PST.

    Начало 15 ноября 2023 г. в 22:18 UTC · 5h 4m

    Pending
    Затронутые компоненты
    EmbedExtract
    1. 15 ноября 2023 г. в 22:18 UTCmonitoring

      The issue has been resolved, but we are watching closely.

    2. 16 ноября 2023 г. в 03:22 UTCresolved

      This incident has been resolved.

    Intermittent YouTube provider latency

    Начало 15 октября 2022 г. в 16:49 UTC · 6h 2m

    IssuesНезначительный инцидент
    Затронутые компоненты
    EmbedExtract
    1. 15 октября 2022 г. в 16:49 UTCmonitoring

      Embed.ly is currently monitoring a situation where we can observe higher than usual intermittent latency coming from the YouTube upstreams which may impact Embed/Extract performance.

    2. 15 октября 2022 г. в 22:50 UTCresolved

      This incident has been resolved.

    i-cdn.embed.ly, i.embed.ly image links

    Начало 19 августа 2022 г. в 21:59 UTC · 14h 25m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Display
    1. 19 августа 2022 г. в 21:59 UTCinvestigating

      We are investigating an issue related to 525 errors upstream from our Display image links.

    2. 19 августа 2022 г. в 23:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 августа 2022 г. в 23:19 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 августа 2022 г. в 12:24 UTCresolved

      This incident has been resolved.

    Images Missing

    Начало 12 августа 2022 г. в 16:19 UTC · 1h 49m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Extract
    1. 12 августа 2022 г. в 16:19 UTCidentified

      We've identified an issue with image fetching with our Cards or Extract product. We're working behind the scenes to fix this bug as soon as possible.

    2. 12 августа 2022 г. в 16:19 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 августа 2022 г. в 16:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 августа 2022 г. в 18:08 UTCresolved

      This incident has been resolved.

    High Latency

    Начало 11 марта 2021 г. в 04:29 UTC · 17h 41m

    IssuesНезначительный инцидент
    Затронутые компоненты
    EmbedExtract
    1. 11 марта 2021 г. в 04:29 UTCinvestigating

      We are currently investigating this issue.

    2. 11 марта 2021 г. в 04:29 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 марта 2021 г. в 22:09 UTCresolved

      This incident has been resolved.

    API/Cards affected by Cloudflare Outage

    Начало 17 июля 2020 г. в 21:37 UTC · 2h 36m

    OutageСерьёзный инцидент
    Затронутые компоненты
    DisplayEmbedEmbedly CDNExtract
    1. 17 июля 2020 г. в 21:37 UTCidentified

      Cloudflare is experiencing downtime at the moment, affecting our ability to properly route requests to our API/Cards services. We are waiting on an update from Cloudflare (https://www.cloudflarestatus.com/) regarding expected resolution.

    2. 17 июля 2020 г. в 22:36 UTCmonitoring

      Cloudflare reported that the root cause has been addressed, and we're seeing recovery in API/Cards service health as well. We will keep monitoring.

    3. 18 июля 2020 г. в 00:13 UTCresolved

      This incident has been resolved.

    Twitter Metadata Availability

    Начало 6 июля 2020 г. в 18:59 UTC · 10d 3h

    Pending
    Затронутые компоненты
    EmbedExtract
    1. 6 июля 2020 г. в 18:59 UTCidentified

      We're working on a fix for Twitter metadata which can be missing from Embed and Extract content. This is related to a change in Twitter policy, and we're working quickly to resolve this issue if possible.

    2. 16 июля 2020 г. в 22:11 UTCresolved

      This incident has been resolved.

    3. 16 июля 2020 г. в 22:11 UTCpostmortem

      Twitter made a policy change to restrict the availability of tweet metadata, like thumbnail images, but most twitter functionality has been restored to the best of our ability.

    5/15/20 - Service Degraded

    Начало 15 мая 2020 г. в 07:40 UTC · 3d 10h

    Pending
    Затронутые компоненты
    EmbedExtract
    1. 15 мая 2020 г. в 07:40 UTCinvestigating

      We are currently experiencing networking failures in our cloud infrastructure, severely degrading our ability to provide API and Cards services. More updates to follow.

    2. 15 мая 2020 г. в 12:37 UTCidentified

      We are actively working with AWS to resolve cloud infrastructure issues, which is still preventing us from reliably serving API (extract, embed) and Cards functionality.

    3. 16 мая 2020 г. в 05:44 UTCidentified

      We're working around the clock to resolve this service outage and will continue investing all of our available resources towards restoring normalcy over the weekend. Thank you for your patience as we work through this incident.

    4. 16 мая 2020 г. в 18:10 UTCidentified

      We've begun to recover API functionality. You may encounter periods of degraded service performance as we move towards full recovery. Thank you for your continued patience as we work through this incident.

    5. 16 мая 2020 г. в 20:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 17 мая 2020 г. в 17:22 UTCmonitoring

      Core Embed/Extract functionality has been restored.

    7. 17 мая 2020 г. в 19:18 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 18 мая 2020 г. в 18:26 UTCresolved

      This incident has been resolved. If you have any further issues please contact us.

    YouTube Embeds

    Начало 4 декабря 2019 г. в 04:07 UTC · 1d 14h

    Pending
    Затронутые компоненты
    Embed
    1. 4 декабря 2019 г. в 04:07 UTCinvestigating

      We are currently investigating an issue with YouTube embed functionality

    2. 5 декабря 2019 г. в 18:16 UTCresolved

      We have recovered from an outage affecting YouTube embeds which we determined was caused by upstream rate-limiting from YouTube's servers. We now have a solution in place, but are continuing to monitor for any further issues. Please keep us posted at https://support.embed.ly about any further issues you may experience.

    Cloudflare System Status

    Начало 2 июля 2019 г. в 14:04 UTC · 3h 9m

    Pending
    1. 2 июля 2019 г. в 14:04 UTCinvestigating

      We are currently tracking a Cloudflare incident that may impact our API performance for some customers: https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr

    2. 2 июля 2019 г. в 17:13 UTCresolved

      This incident has been resolved.

    Elevated response times

    Начало 6 августа 2018 г. в 14:14 UTC · 0m

    Pending
    Затронутые компоненты
    Display
    1. 6 августа 2018 г. в 14:14 UTCresolved

      A connectivity issue between backend components was causing elevated response times in the Display product for about an hour this morning and has been resolved.

    Display API

    Начало 2 октября 2017 г. в 20:10 UTC · 2h 3m

    IssuesНезначительный инцидент
    1. 2 октября 2017 г. в 20:10 UTCinvestigating

      We are looking into an issue with 502s for uncached URLs to the Display API.

    2. 2 октября 2017 г. в 22:13 UTCresolved

      Everything is back to normal.

    High latency

    Начало 26 января 2017 г. в 21:16 UTC · 7h 43m

    IssuesНезначительный инцидент
    1. 26 января 2017 г. в 21:16 UTCinvestigating

      We are experiencing high latency on the Embed, Extract APIs at this time. We are currently reviewing the issue and hope to back to normal soon.

    2. 26 января 2017 г. в 21:30 UTCmonitoring

      We are reviewing a spike in our data service that caused API latency. Response times are returning to normal, but we will continue to monitor.

    3. 27 января 2017 г. в 04:59 UTCresolved

      This incident has been resolved.