История сбоев Equinix Metal

1. 17 августа 2026 г. в 15:38 UTCinvestigating

   Мы столкнулись с перебоями в обслуживании всех серверов клиентов в SV Metro. Сейчас инженеры ведут расследование.

2. 17 августа 2026 г. в 16:39 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 17 августа 2026 г. в 17:10 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 30 июня 2026 г. в 03:59 UTCinvestigating

   Все связи между AT4 и AT1 (PoP) отключены. В результате AT4 в настоящее время изолирован от остальной сети.

2. 30 июня 2026 г. в 04:05 UTCinvestigating

   Мы продолжаем расследование этого вопроса.

3. 30 июня 2026 г. в 04:10 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

4. 30 июня 2026 г. в 04:10 UTCmonitoring

   Мы продолжаем отслеживать любые дополнительные проблемы.

5. 30 июня 2026 г. в 05:21 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 25 июня 2026 г. в 00:11 UTCinvestigating

   Equinix Metal испытала неисправность, которая влияет на соединения Shared Fabric в парижском метро. Клиенты с избыточными соединениями испытывают влияние только на вторичные виртуальные схемы. Остаются в работе избыточные первичные виртуальные схемы. Клиенты с неизбыточными соединениями могут испытывать смешанное воздействие на свои виртуальные схемы. Пожалуйста, обращайтесь по адресу [email protected] с любыми вопросами.

2. 25 июня 2026 г. в 00:14 UTCidentified

   Это связано с инцидентом охлаждения Equinix INC0251416

3. 25 июня 2026 г. в 01:22 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

4. 25 июня 2026 г. в 02:08 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 9 мая 2026 г. в 07:20 UTCinvestigating

   This is related to Maintenance of EQX CHG0125681.

2. 9 мая 2026 г. в 07:21 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 мая 2026 г. в 20:32 UTCidentified

   We are currently working with our fiber provider to fully restore services. Customers with only primary ports at this time are impacted. Any customers with primary and secondary services will experience loss of redundancy

4. 10 мая 2026 г. в 23:35 UTCresolved

   This incident has been resolved.

1. 14 апреля 2026 г. в 16:25 UTCinvestigating

   One of the network devices in Chicago (CH3) experienced an unexpected restart. The device has fully recovered, and all services are currently operating normally. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

2. 14 апреля 2026 г. в 16:27 UTCidentified

   Customers in this rack with bonded interfaces should have only encountered a loss in redundancy and available through-put for their uplinks. Customers in an unbonded configuration, may have experienced some packet loss while the device recovered.

3. 14 апреля 2026 г. в 16:48 UTCresolved

   At this time the device has recovered and MLAG bonds have been restored. The device has fully recovered, and all services are currently operating normally.

1. 6 апреля 2026 г. в 08:16 UTCinvestigating

   We are currently investigating a shared interconnection affecting some users on primary circuits in PA Metro. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

2. 6 апреля 2026 г. в 08:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 апреля 2026 г. в 08:20 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 6 апреля 2026 г. в 08:23 UTCresolved

   This incident has been resolved.

1. 6 февраля 2026 г. в 12:34 UTCinvestigating

   We are currently investigating an incident that impacted our Silicon Valley metro. Customers may have experienced a loss of connectivity during this issue.

2. 6 февраля 2026 г. в 12:44 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 февраля 2026 г. в 12:46 UTCidentified

   We have identified the issue and it has stabilized on its own. We are still investigating the root cause.

4. 6 февраля 2026 г. в 13:01 UTCmonitoring

   At this time connectivity has remained stable and we are continuing to monitor.

5. 6 февраля 2026 г. в 13:47 UTCresolved

   This incident has been resolved.

1. 28 января 2026 г. в 16:33 UTCresolved

   Our monitoring systems detected DDoS attack patterns in SV metro (1200 - 1204 UTC) and DC metro (1208 - 1211 UTC) which caused brief period of packet loss while mitigation measures were activated. Traffic levels then stabilized to normal levels.

1. 22 января 2026 г. в 11:07 UTCinvestigating

   We have identified an issue at our DC10 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

2. 22 января 2026 г. в 12:31 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 января 2026 г. в 12:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 января 2026 г. в 13:11 UTCresolved

   This incident has been resolved.

1. 21 января 2026 г. в 12:20 UTCidentified

   We have identified an issue affecting the metadata service in select Equinix Metal facilities, including Amsterdam, Madrid, and Frankfurt. This issue may cause certain provisioning and deprovisioning operations to fail. Our engineering teams are actively working on implementing a fix.

2. 21 января 2026 г. в 12:34 UTCidentified

   We are continuing to work on a fix for this issue.

3. 21 января 2026 г. в 14:34 UTCresolved

   This incident has been resolved.

1. 20 января 2026 г. в 23:38 UTCmonitoring

   On January 20th, 2026 at 21:47 UTC, Equinix Metal customers with instances in Metro: SY4 Pod: 1 Rack: 15 may have experienced localized degradation or outage affecting network services. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

2. 20 января 2026 г. в 23:55 UTCresolved

   This incident has been resolved.

1. 15 января 2026 г. в 07:05 UTCinvestigating

   We are currently investigating this issue.

2. 15 января 2026 г. в 07:06 UTCidentified

   Equinix Metal has experienced a facility-wide outage that has affected all customer servers in our SV facilities. 3:03

3. 15 января 2026 г. в 07:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 15 января 2026 г. в 08:04 UTCresolved

   This incident has been resolved.

1. 23 декабря 2025 г. в 16:14 UTCinvestigating

   We are currently addressing an issue with a switch that is part of a redundant pair in our Silicon Valley metro and will be performing emergency maintenance. This switch connects to customer facing servers and will require a reboot. Customers with servers in this rack will experience one of their physical ports dropping during the reload. Customers with split bond configurations may experience their servers going offline during this maintenance.

2. 23 декабря 2025 г. в 17:14 UTCresolved

   This incident has been resolved.

1. 19 декабря 2025 г. в 07:57 UTCinvestigating

   We are currently investigating this issue.

2. 19 декабря 2025 г. в 08:14 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 декабря 2025 г. в 08:24 UTCmonitoring

   We are tracking an ongoing Equinix Maintenance activity (CHG0111322) for the DC Metro Area. Our engineers are actively monitoring the situation and coordinating with the maintenance team to ensure service stability. We will continue to provide updates as the maintenance progresses. Thank you for your patience and understanding.

4. 19 декабря 2025 г. в 10:01 UTCresolved

   This incident has been resolved.

1. 2 декабря 2025 г. в 02:47 UTCinvestigating

   We have identified an issue affecting one of our backbone routers at our DC13 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

2. 2 декабря 2025 г. в 02:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 декабря 2025 г. в 03:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 декабря 2025 г. в 04:08 UTCresolved

   This incident has been resolved.

1. 18 ноября 2025 г. в 14:26 UTCinvestigating

   We are currently experiencing an outage affecting the Equinix Metal API and Console due to a Cloudflare service disruption. Our team is actively monitoring the situation and working to restore functionality as soon as possible.

2. 18 ноября 2025 г. в 15:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 ноября 2025 г. в 19:51 UTCresolved

   This incident has been resolved.

1. 14 ноября 2025 г. в 12:04 UTCinvestigating

   We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers. If you have any questions or need assistance, please contact us at [email protected].

2. 14 ноября 2025 г. в 12:05 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 ноября 2025 г. в 12:05 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 14 ноября 2025 г. в 12:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 14 ноября 2025 г. в 12:51 UTCresolved

   This incident has been resolved.

1. 21 октября 2025 г. в 10:59 UTCinvestigating

   We are currently investigating a connectivity issue affecting stability in NY Metro. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

2. 21 октября 2025 г. в 11:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 21 октября 2025 г. в 12:43 UTCidentified

   Connectivity is confirmed stable since 1046 UTC. There was a major event in the Equinix backbone network which is being investigated as part of a larger global incident.

4. 21 октября 2025 г. в 13:13 UTCmonitoring

   All services remain stable. There has been confirmed mixed impact to Internet and interconnection services in multiple metros. The estimated period of impact is 1032-1047 UTC. Please reach out to [email protected] for further assistance.

5. 21 октября 2025 г. в 15:03 UTCresolved

   All services remain stable and the the issue is deemed resolved. Root cause analysis is ongoing.

1. 17 октября 2025 г. в 13:46 UTCinvestigating

   We are currently experiencing a major outage affecting the Equinix Console . Please bear with us while we address this issue. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

2. 17 октября 2025 г. в 13:53 UTCresolved

   This incident has been resolved.

1. 16 октября 2025 г. в 18:55 UTCinvestigating

   We are currently investigating an issue in our Sao Paulo metro.

2. 16 октября 2025 г. в 19:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 16 октября 2025 г. в 19:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 16 октября 2025 г. в 20:01 UTCresolved

   This incident has been resolved.