История сбоев Freedompay

1. 1 сентября 2026 г. в 23:59 UTCinvestigating

   В настоящее время FreedomPay расследует сообщения о задержках обработки транзакций и тайм-аутах с Network International - MEA. В настоящее время группы поддержки расследуют инцидент, и FreedomPay продолжит предоставлять обновления своим клиентам.

2. 2 сентября 2026 г. в 00:23 UTCresolved

   Обработка транзакций вернулась к норме, и все вопросы были решены. По вопросам или комментариям, пожалуйста, свяжитесь с вашим менеджером по связям с MEA Network International.

Автоматический перевод официального обновления инцидента.

1. 14 июля 2026 г. в 13:21 UTCinvestigating

   В настоящее время FreedomPay расследует сообщения о задержках обработки транзакций и тайм-аутах с Global Payments Heartland - US. В настоящее время группы поддержки расследуют инцидент, и FreedomPay продолжит предоставлять обновления своим клиентам.

2. 14 июля 2026 г. в 13:36 UTCresolved

   Обработка транзакций вернулась к норме, и все вопросы были решены. Для вопросов или комментариев, пожалуйста, свяжитесь с вашим менеджером по отношениям Global Payments Heartland.

Автоматический перевод официального обновления инцидента.

1. 12 июля 2026 г. в 02:55 UTCinvestigating

   В настоящее время FreedomPay расследует отчеты о задержках обработки транзакций и тайм-аутах с Global Blue - Currency Select - Australia. В настоящее время группы поддержки расследуют инцидент, и FreedomPay продолжит предоставлять обновления своим клиентам.

2. 12 июля 2026 г. в 03:08 UTCresolved

   Обработка транзакций вернулась к норме, и все вопросы были решены. Для вопросов или комментариев, пожалуйста, свяжитесь с вашим менеджером по отношениям Global Blue - Currency Select - Australia.

Автоматический перевод официального обновления инцидента.

1. 4 июля 2026 г. в 12:48 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 4 июля 2026 г. в 13:12 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 28 июня 2026 г. в 11:07 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 28 июня 2026 г. в 11:23 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager.

1. 23 июня 2026 г. в 19:41 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay's Worldwide Payment Gateway - WPG. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 23 июня 2026 г. в 19:48 UTCmonitoring

   FreedomPay is in contact with Worldpay's Worldwide Payment Gateway - WPG and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 23 июня 2026 г. в 20:37 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay's Worldwide Payment Gateway - WPG relationship manager.

1. 23 июня 2026 г. в 09:39 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K.. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 23 июня 2026 г. в 09:46 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments UCP U.K. relationship manager.

1. 23 июня 2026 г. в 08:27 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 23 июня 2026 г. в 08:30 UTCmonitoring

   FreedomPay has identified the issue causing transaction processing latency with Freeway.  FreedomPay's Incident Response team is currently addressing issue and will update clients once the issue has been resolved.

3. 23 июня 2026 г. в 09:38 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 19 июня 2026 г. в 13:06 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 19 июня 2026 г. в 13:41 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 16 июня 2026 г. в 13:10 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with FEXCO. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 16 июня 2026 г. в 13:40 UTCmonitoring

   FreedomPay is in contact with FEXCO and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 16 июня 2026 г. в 14:13 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 16 июня 2026 г. в 10:54 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 16 июня 2026 г. в 11:06 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.

1. 10 июня 2026 г. в 17:52 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with De Lange Landen Processing Platform. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 10 июня 2026 г. в 18:56 UTCresolved

   transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your De Lange Landen Processing Platform relationship manager.

1. 10 июня 2026 г. в 16:29 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 10 июня 2026 г. в 17:00 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 10 июня 2026 г. в 16:08 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Hosted Payment Controls. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 10 июня 2026 г. в 17:00 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 9 июня 2026 г. в 09:24 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Mastercard TSPI. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 9 июня 2026 г. в 10:01 UTCmonitoring

   FreedomPay is in contact with Mastercard TSPI and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 9 июня 2026 г. в 10:57 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Mastercard TSPI relationship manager.

1. 29 мая 2026 г. в 03:43 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 29 мая 2026 г. в 04:17 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.

1. 17 мая 2026 г. в 08:21 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 17 мая 2026 г. в 13:06 UTCmonitoring

   FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 17 мая 2026 г. в 15:30 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 17 мая 2026 г. в 05:12 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 17 мая 2026 г. в 06:05 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 4 мая 2026 г. в 10:44 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 4 мая 2026 г. в 10:50 UTCmonitoring

   FreedomPay is in contact with Redsys - Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 4 мая 2026 г. в 11:09 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.

1. 23 апреля 2026 г. в 12:00 UTCinvestigating

   We are currently investigating this issue.

2. 23 апреля 2026 г. в 12:53 UTCmonitoring

   FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 23 апреля 2026 г. в 14:31 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.