История сбоев Goodtime

1. 30 июля 2026 г. в 12:44 UTCinvestigating

   В настоящее время мы расследуем этот вопрос.

2. 30 июля 2026 г. в 14:14 UTCmonitoring

   Агенты ИИ Goodtime испытали более высокую, чем обычно, нагрузку, а услуги Cori / Agentic по-прежнему снижаются. Команда работает над этим вопросом. Доступны регулярные услуги по планированию.

3. 30 июля 2026 г. в 16:18 UTCmonitoring

   Проблема была выявлена, и команда внедряет исправление.

4. 30 июля 2026 г. в 16:19 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

5. 30 июля 2026 г. в 16:58 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

6. 30 июля 2026 г. в 16:59 UTCmonitoring

   Мы продолжаем отслеживать любые дополнительные проблемы.

7. 30 июля 2026 г. в 17:05 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 17 апреля 2026 г. в 16:59 UTCinvestigating

   Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

2. 17 апреля 2026 г. в 23:12 UTCresolved

   The issue has been resolved by Lever / Cloudflare.

1. 4 ноября 2025 г. в 14:12 UTCinvestigating

   Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

2. 4 ноября 2025 г. в 14:23 UTCidentified

   Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

3. 5 ноября 2025 г. в 13:14 UTCresolved

   This incident has been resolved.

1. 24 октября 2025 г. в 14:44 UTCinvestigating

   Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

2. 24 октября 2025 г. в 15:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 октября 2025 г. в 15:14 UTCmonitoring

   The issue has been identified and mitigated. Response times should return to normal for all customers

4. 24 октября 2025 г. в 15:53 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 08:52 UTCinvestigating

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

2. 20 октября 2025 г. в 08:53 UTCidentified

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

3. 20 октября 2025 г. в 09:50 UTCmonitoring

   AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

4. 20 октября 2025 г. в 14:53 UTCmonitoring

   Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

5. 20 октября 2025 г. в 19:12 UTCmonitoring

   We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

6. 20 октября 2025 г. в 21:51 UTCmonitoring

   AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

7. 20 октября 2025 г. в 23:47 UTCresolved

   The incident has been resolved. We will continue monitoring all services.

1. 9 октября 2025 г. в 16:25 UTCinvestigating

   Some customers have reported issues with the candidate search. We are investigating this issue.

2. 9 октября 2025 г. в 16:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 октября 2025 г. в 16:36 UTCresolved

   This incident has been resolved.

1. 16 апреля 2025 г. в 19:25 UTCidentified

   Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

2. 16 апреля 2025 г. в 21:01 UTCresolved

   We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

1. 26 марта 2025 г. в 20:14 UTCidentified

   We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

2. 26 марта 2025 г. в 23:25 UTCresolved

   Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

1. 14 марта 2025 г. в 16:43 UTCinvestigating

   Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

2. 14 марта 2025 г. в 19:23 UTCmonitoring

   The issue has been resolved. WE are monitoring the situation

3. 14 марта 2025 г. в 21:05 UTCresolved

   This incident has been resolved.

1. 18 февраля 2025 г. в 15:31 UTCidentified

   Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

2. 18 февраля 2025 г. в 19:03 UTCmonitoring

   Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

3. 18 февраля 2025 г. в 19:45 UTCresolved

   This incident has been resolved.

1. 14 февраля 2025 г. в 17:01 UTCinvestigating

   Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

2. 14 февраля 2025 г. в 20:19 UTCinvestigating

   Greenhouse is investigating the issue and will get back to us shortly.

3. 14 февраля 2025 г. в 22:29 UTCinvestigating

   We are continuing to investigate this issue.

4. 17 февраля 2025 г. в 20:22 UTCresolved

   This incident has been resolved.

1. 13 февраля 2025 г. в 14:51 UTCidentified

   We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

2. 13 февраля 2025 г. в 16:29 UTCidentified

   Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

3. 13 февраля 2025 г. в 17:13 UTCmonitoring

   We are seeing emails return to normal.

4. 13 февраля 2025 г. в 18:06 UTCmonitoring

   We are continuing to monitor email send rates

5. 13 февраля 2025 г. в 18:44 UTCresolved

   This incident has been resolved.

1. 25 ноября 2024 г. в 18:29 UTCmonitoring

   This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

2. 25 ноября 2024 г. в 18:30 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 26 ноября 2024 г. в 16:09 UTCresolved

   This incident has been resolved.

1. 13 ноября 2024 г. в 14:30 UTCinvestigating

   Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

2. 13 ноября 2024 г. в 14:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 ноября 2024 г. в 14:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 ноября 2024 г. в 14:47 UTCresolved

   This incident has been resolved.

1. 4 ноября 2024 г. в 18:05 UTCmonitoring

   Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

2. 5 ноября 2024 г. в 03:42 UTCresolved

   This incident has been resolved.

1. 30 октября 2024 г. в 15:31 UTCmonitoring

   Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

2. 30 октября 2024 г. в 20:23 UTCresolved

   This incident has been resolved.

1. 17 сентября 2024 г. в 17:38 UTCresolved

   We identified an elevated level of API errors and immediately resolved the issue.

1. 20 августа 2024 г. в 17:28 UTCinvestigating

   Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

2. 20 августа 2024 г. в 17:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 августа 2024 г. в 17:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 22 августа 2024 г. в 20:24 UTCresolved

   Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

1. 19 июля 2024 г. в 16:07 UTCmonitoring

   Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

2. 22 июля 2024 г. в 14:33 UTCresolved

   This incident has been resolved.

1. 18 июля 2024 г. в 21:53 UTCidentified

   A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

2. 19 июля 2024 г. в 17:20 UTCmonitoring

   Lever has implemented a fix and we are monitoring the integration.

3. 22 июля 2024 г. в 14:48 UTCresolved

   This incident has been resolved.