История сбоев Grammarly

1. 14 августа 2026 г. в 15:24 UTCinvestigating

   В настоящее время мы работаем над сбоем в работе сервиса, который не позволяет некоторым нашим пользователям получать доступ к своим документам в редакторе Grammarly. Мы приносим извинения за любые неудобства, и обновления будут предоставляться по мере их поступления.

2. 14 августа 2026 г. в 16:16 UTCinvestigating

   Мы продолжаем расследование этого вопроса.

3. 14 августа 2026 г. в 17:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 августа 2026 г. в 17:10 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 14 августа 2026 г. в 17:57 UTCresolved

   This incident has been resolved.

Автоматический перевод официального обновления инцидента.

1. 29 июля 2026 г. в 17:47 UTCidentified

   В настоящее время мы работаем над исправлением проблемы, вызывающей медленную производительность в Go. Пользователи могут испытывать задержки при загрузке, редактировании или сохранении документов на app.grammarly.com или при использовании Go & Agents. Наша команда активно изучает проблему и работает над тем, чтобы как можно быстрее восстановить нормальную производительность. Мы опубликуем обновление, как только у нас будет больше информации. Спасибо за ваше терпение.

2. 29 июля 2026 г. в 18:04 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 30 июля 2026 г. в 01:09 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 16 июля 2026 г. в 08:59 UTCidentified

   Мы выявили проблему, затрагивающую доступ к услугам Grammarly через сайт superhuman.com. Это может быть связано с временным отключением Amazon CloudFront. Мы приносим извинения за любые неудобства, и обновления будут предоставляться по мере их поступления.

2. 16 июля 2026 г. в 09:10 UTCmonitoring

   Мы внесли временные изменения, чтобы смягчить эту проблему во время отключения CloudFront. Доступ к Grammarly через superhuman.com должен быть восстановлен. Мы следим за результатами.

3. 16 июля 2026 г. в 13:12 UTCresolved

   Amazon разрешила отключение сервиса CloudFront, и наши сервисы вернулись к нормальному состоянию.

Автоматический перевод официального обновления инцидента.

1. 15 мая 2026 г. в 16:33 UTCinvestigating

   We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.

2. 15 мая 2026 г. в 16:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 мая 2026 г. в 16:45 UTCresolved

   This incident has been resolved.

1. 7 мая 2026 г. в 07:30 UTCinvestigating

   We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.

2. 7 мая 2026 г. в 08:12 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 мая 2026 г. в 08:29 UTCresolved

   This incident has been resolved.

1. 28 апреля 2026 г. в 14:15 UTCinvestigating

   We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: "No api version specified in query params." We apologize for any inconvenience and will provide updates as they become available.

2. 28 апреля 2026 г. в 15:38 UTCresolved

   This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!

1. 10 апреля 2026 г. в 18:42 UTCinvestigating

   We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.

2. 10 апреля 2026 г. в 19:47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 апреля 2026 г. в 21:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 апреля 2026 г. в 22:36 UTCresolved

   This incident has been resolved.

1. 27 марта 2026 г. в 18:14 UTCinvestigating

   We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

2. 27 марта 2026 г. в 18:26 UTCmonitoring

   A fix has been implemented, and we're monitoring the results.

3. 27 марта 2026 г. в 18:31 UTCresolved

   This issue has been resolved.

1. 9 марта 2026 г. в 16:52 UTCinvestigating

   We are currently investigating an issue causing Grammarly's product offerings and features to work intermittently or slower than usual. We will update you as soon as we have more information. Thank you for your patience!

2. 9 марта 2026 г. в 17:21 UTCinvestigating

   We're continuing to investigate this issue. Some Grammarly users may have trouble logging in or see "Service unavailable" when trying to use Grammarly.

3. 9 марта 2026 г. в 18:53 UTCinvestigating

   We're still looking into this issue. We'll provide an update as soon as we can.

4. 9 марта 2026 г. в 19:15 UTCmonitoring

   We've implemented a fix, so you should be able to log in and use Grammarly and Superhuman. We're monitoring the results of this fix and will provide further updates.

5. 9 марта 2026 г. в 20:07 UTCresolved

   This issue has been resolved.

1. 6 февраля 2026 г. в 20:09 UTCinvestigating

   We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

2. 6 февраля 2026 г. в 20:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 февраля 2026 г. в 20:36 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 6 февраля 2026 г. в 20:52 UTCresolved

   This incident has been resolved.

1. 6 февраля 2026 г. в 15:02 UTCidentified

   We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.

2. 6 февраля 2026 г. в 15:49 UTCresolved

   This issue has been resolved, and the functionality should be restored.

1. 5 февраля 2026 г. в 01:46 UTCidentified

   We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.

2. 5 февраля 2026 г. в 02:11 UTCidentified

   We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.

3. 5 февраля 2026 г. в 07:38 UTCresolved

   The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.

1. 3 февраля 2026 г. в 02:51 UTCinvestigating

   Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.

2. 4 февраля 2026 г. в 14:51 UTCidentified

   We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!

3. 5 февраля 2026 г. в 18:38 UTCresolved

   This incident has been resolved.

1. 30 января 2026 г. в 20:12 UTCinvestigating

   We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.

2. 30 января 2026 г. в 21:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 января 2026 г. в 22:25 UTCresolved

   This incident has been resolved.

1. 22 января 2026 г. в 21:50 UTCidentified

   Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

2. 22 января 2026 г. в 23:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 января 2026 г. в 11:49 UTCmonitoring

   You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.

4. 23 января 2026 г. в 21:46 UTCmonitoring

   Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.

5. 24 января 2026 г. в 01:10 UTCresolved

   This incident has been resolved.

1. 21 января 2026 г. в 00:40 UTCinvestigating

   We are currently investigating this issue.

2. 21 января 2026 г. в 01:48 UTCresolved

   This incident has been resolved.

1. 20 января 2026 г. в 21:57 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 20 января 2026 г. в 22:08 UTCresolved

   This incident has been resolved.

1. 6 ноября 2025 г. в 22:29 UTCinvestigating

   Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.

2. 7 ноября 2025 г. в 01:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 ноября 2025 г. в 02:00 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 7 ноября 2025 г. в 02:47 UTCresolved

   This incident has been resolved.

1. 23 октября 2025 г. в 19:17 UTCidentified

   We are currently experiencing a service disruption that might affect the AI Grader and Citation Finder agents. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

2. 23 октября 2025 г. в 22:37 UTCresolved

   This incident has been resolved.

1. 21 октября 2025 г. в 07:49 UTCmonitoring

   We're experiencing a service interruption that may affect our writing suggestions or other features. We’re restoring our text-processing infrastructure configuration. Some users may still experience reduced functionality while we complete this process.

2. 21 октября 2025 г. в 08:32 UTCresolved

   This incident has been resolved.