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    История сбоев Hirefire

    18 Hirefire incidents · июнь 2023 г. — official updates, affected components, duration and resolution details.

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    Maintenance

    Начало 27 октября 2025 г. в 11:35 UTC · 5m

    MaintenanceТехническое обслуживание
    1. 27 октября 2025 г. в 11:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Halt on Autoscalers

    Начало 20 октября 2025 г. в 18:01 UTC · 11h 52m

    Pending
    1. 21 октября 2025 г. в 05:53 UTCresolved

      The system remains stable. Marking as resolved.

    Database Maintenance

    Начало 8 сентября 2025 г. в 07:30 UTC · 15m

    MaintenanceТехническое обслуживание
    1. 8 сентября 2025 г. в 07:45 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Начало 7 июля 2025 г. в 07:30 UTC · 10m

    MaintenanceТехническое обслуживание
    1. 7 июля 2025 г. в 07:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Platform Issues

    Начало 10 июня 2025 г. в 08:42 UTC · 1d 7h

    Pending
    1. 11 июня 2025 г. в 16:12 UTCresolved

      Autoscaling has been fully restored following the restoration of Heroku's API. However, some Heroku customers on X.com have reported intermittent errors. If you are still experiencing autoscaling issues, please contact us at [email protected], and we will investigate promptly. Heroku status page reference: https://status.heroku.com/incidents/2822

    Database Maintenance

    Начало 30 мая 2025 г. в 08:15 UTC · 9m

    MaintenanceТехническое обслуживание
    1. 30 мая 2025 г. в 08:23 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Начало 21 мая 2025 г. в 07:30 UTC · 10m

    MaintenanceТехническое обслуживание
    1. 21 мая 2025 г. в 07:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Logdrain Disruption

    Начало 17 марта 2025 г. в 08:40 UTC · 15m

    Pending
    1. 17 марта 2025 г. в 12:10 UTCresolved

      We encountered a 15-minute disruption with our Logdrain system, impacting metric accuracy and resulting in unintended dyno manager scaling adjustments. The issue has been addressed, and we are investigating solutions to prevent future occurrences. We apologize for any inconvenience caused.

    Database Maintenance

    Начало 6 марта 2025 г. в 09:00 UTC · 4m

    MaintenanceТехническое обслуживание
    1. 6 марта 2025 г. в 09:04 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Intermittent Errors

    Начало 26 сентября 2024 г. в 14:12 UTC · 2h 3m

    Pending
    1. 26 сентября 2024 г. в 16:15 UTCresolved

      The issues affecting our services have been resolved, and everything is now operating normally. While we do not have a definitive understanding of the root cause, we believe the issue may have occurred at a lower level, potentially related to networking. We have reached out to Heroku for further insights into this matter. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience. We will continue to monitor our systems closely.

    Database Maintenance

    Начало 14 августа 2024 г. в 02:15 UTC · 10m

    MaintenanceТехническое обслуживание
    1. 14 августа 2024 г. в 02:25 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Service Unavailable

    Начало 28 мая 2024 г. в 13:28 UTC · 18h 7m

    Pending
    1. 29 мая 2024 г. в 07:35 UTCresolved

      All systems remain operational without issues.

    Database Maintenance

    Начало 8 мая 2024 г. в 13:00 UTC · 10m

    MaintenanceТехническое обслуживание
    1. 8 мая 2024 г. в 13:10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Начало 6 февраля 2024 г. в 09:00 UTC · 12m

    MaintenanceТехническое обслуживание
    1. 6 февраля 2024 г. в 09:12 UTCcomplete

      The maintenance is now complete.

    Missing Metric Data from New Relic

    Начало 11 января 2024 г. в 15:00 UTC · 1d 1h

    OutageСерьёзный инцидент
    1. 12 января 2024 г. в 17:14 UTCresolved

      On January 11, at 15:00 (UTC), web dynos being autoscaled using the New Relic strategies experienced issues in retrieving metric data from New Relic's API. Upon investigation, it appears that New Relic has increased the processing time for metric data, delaying its availability through their API. Previously, metric data would become available approximately 2 minutes after receipt. Now, it seems to take about 5 minutes. We have applied a patch that accesses data, which, based on our observations, should be consistently available at each checkup. Unfortunately, the downside is that data retrieved from New Relic is now 5 minutes delayed. This might pose an issue depending on the nature of your application and use case. If this delay is problematic and you wish to continue using either the Response Time or Requests Per Minute strategies, we recommend considering a switch to the "Logplex - Response Time" or "Logplex - Requests Per Minute" strategies. Our Logdrain system, integrating with Heroku Logplex, ingests and makes data available within 5 seconds, compared to the current 5-minute delay on New Relic.

    Database Maintenance

    Начало 14 сентября 2023 г. в 17:00 UTC · 5m

    MaintenanceТехническое обслуживание
    1. 14 сентября 2023 г. в 17:05 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Authorization Issue

    Начало 19 июля 2023 г. в 19:35 UTC · 2h 55m

    Pending
    1. 19 июля 2023 г. в 22:29 UTCresolved

      The issue with our Heroku OAuth integration has now been fully resolved. We sincerely apologize for any inconvenience this may have caused.

    Database Maintenance

    Начало 29 июня 2023 г. в 17:01 UTC · 9m

    MaintenanceТехническое обслуживание
    1. 29 июня 2023 г. в 17:10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.