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    История сбоев Humio

    41 Humio incidents · август 2024 г. — official updates, affected components, duration and resolution details.

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    Degraded Performance on US Cloud

    Начало 3 июля 2026 г. в 10:42 UTC · 3d 10h

    IssuesНезначительный инцидент
    Затронутые компоненты
    APILog IngestSearching
    1. 3 июля 2026 г. в 10:42 UTCinvestigating

      We are currently investigating reports of degraded performance.

    2. 3 июля 2026 г. в 10:43 UTCinvestigating

      We are continuing to investigate this issue.

    3. 3 июля 2026 г. в 13:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 июля 2026 г. в 20:44 UTCresolved

      This incident has been resolved.

    Community Cloud Emergency Maintenance: May 19 2026 from 15:00 to 17:00 UTC

    Начало 19 мая 2026 г. в 14:44 UTC · 1h 25m

    IssuesНезначительный инцидент
    1. 19 мая 2026 г. в 14:44 UTCinvestigating

      Community Cloud will be under emergency maintenance May 19 2026 from 15:00 to 17:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 19 мая 2026 г. в 16:09 UTCresolved

      This incident has been resolved.

    EU-1 FLTR Cloud Emergency Maintenance: April 15 2026 from 21:00 to 22:00 UTC

    Начало 15 апреля 2026 г. в 14:24 UTC · 6h 58m

    Pending
    Затронутые компоненты
    SearchingLog IngestAuthenticationAPI
    1. 15 апреля 2026 г. в 14:24 UTCinvestigating

      EU-1 will be under emergency maintenance April 15 2026 from 21:00 to 22:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 15 апреля 2026 г. в 21:22 UTCresolved

      This incident has been resolved.

    US-1, US-2, EU-1 FLTR Cloud Emergency Maintenance: December 12, 2025 9:30 to 10:30 UTC

    Начало 12 декабря 2025 г. в 09:28 UTC · 1h 48m

    Pending
    Затронутые компоненты
    SearchingSearchingAPISearchingLog IngestLog IngestAuthenticationAuthenticationAuthenticationAPILog IngestAPI
    1. 12 декабря 2025 г. в 09:28 UTCinvestigating

      US-1, US-2, EU-1 FLTR will be under emergency maintenance from December 12, 2025 9:30 to 10:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 12 декабря 2025 г. в 10:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 декабря 2025 г. в 11:16 UTCresolved

      This incident has been resolved.

    ingest latency as well as poor search performance

    Начало 27 октября 2025 г. в 17:30 UTC · 1h 57m

    IssuesНезначительный инцидент
    Затронутые компоненты
    SearchingLog Ingest
    1. 27 октября 2025 г. в 17:30 UTCinvestigating

      We are currently investigating this issue.

    2. 27 октября 2025 г. в 18:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 октября 2025 г. в 19:27 UTCresolved

      This incident has been resolved.

    Ingest latency on US-2

    Начало 7 октября 2025 г. в 19:04 UTC · 2h 57m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Log Ingest
    1. 7 октября 2025 г. в 19:04 UTCinvestigating

      We are currently investigating this issue.

    2. 7 октября 2025 г. в 22:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 октября 2025 г. в 22:01 UTCresolved

      This incident has been resolved.

    Ingest latency on US-2

    Начало 29 сентября 2025 г. в 18:31 UTC · 3h 31m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Log Ingest
    1. 29 сентября 2025 г. в 18:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 29 сентября 2025 г. в 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results. There will continue to be latency until the cluster has caught up. This may take a few hours.

    3. 29 сентября 2025 г. в 22:02 UTCresolved

      Throughout monitoring, performance have continue to improve, and latency is now within standard operating levels.

    Ingest latency on US-2

    Начало 25 сентября 2025 г. в 17:45 UTC · 5h 17m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Log Ingest
    1. 25 сентября 2025 г. в 17:45 UTCidentified

      Our engineering team has Identified the issue and is working to resolve it.

    2. 25 сентября 2025 г. в 19:19 UTCmonitoring

      A fix has been applied. It may take some time for the cluster to recover fully. We will continue monitoring this issue.

    3. 25 сентября 2025 г. в 23:02 UTCresolved

      This incident has been resolved.

    US-1 FLTR Cloud Emergency Maintenance: 14:20 to 15:05 UTC

    Начало 18 сентября 2025 г. в 14:16 UTC · 1h 6m

    Pending
    Затронутые компоненты
    SearchingAPIAuthenticationLog Ingest
    1. 18 сентября 2025 г. в 14:16 UTCinvestigating

      US-1 will be under emergency maintenance from 14:20 to 15:05 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 18 сентября 2025 г. в 15:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 сентября 2025 г. в 15:22 UTCresolved

      This incident has been resolved.

    US-1 and US-2 FLTR Cloud Emergency Maintenance: September 18, 2025 13:30 to 14:00 UTC

    Начало 18 сентября 2025 г. в 13:19 UTC · 43m

    Pending
    Затронутые компоненты
    SearchingSearchingAPILog IngestAuthenticationAuthenticationAPILog Ingest
    1. 18 сентября 2025 г. в 13:19 UTCinvestigating

      US-1 and US-2 will be under emergency maintenance from September 18, 2025 13:30 to 14:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 18 сентября 2025 г. в 14:02 UTCresolved

      This incident has been resolved.

    EU-1 FLTR Cloud Emergency Maintenance: 09:30 to 10:00 UTC

    Начало 12 сентября 2025 г. в 09:24 UTC · 1h 11m

    Pending
    Затронутые компоненты
    SearchingLog IngestAuthenticationAPI
    1. 12 сентября 2025 г. в 09:24 UTCinvestigating

      EU-1 will be under emergency maintenance from 09:30 to 10:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 12 сентября 2025 г. в 09:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 сентября 2025 г. в 10:35 UTCresolved

      This incident has been resolved.

    US-1 and US-2 FLTR Cloud Emergency Maintenance: September 02, 2025 10:30 to 12:00 UTC

    Начало 2 сентября 2025 г. в 10:07 UTC · 1h 44m

    Pending
    Затронутые компоненты
    SearchingSearchingAPIAuthenticationAuthenticationAPI
    1. 2 сентября 2025 г. в 10:07 UTCinvestigating

      US-1 and US-2 will be under emergency maintenance from September 02, 2025 10:30 to 12:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 2 сентября 2025 г. в 11:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 сентября 2025 г. в 11:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 сентября 2025 г. в 11:51 UTCresolved

      This incident has been resolved.

    US-1 FLTR Cloud Emergency Maintenance: September 01, 2025 11:30 to 12:30 UTC

    Начало 1 сентября 2025 г. в 11:21 UTC · 1h 11m

    Pending
    Затронутые компоненты
    SearchingAPIAuthenticationLog Ingest
    1. 1 сентября 2025 г. в 11:21 UTCinvestigating

      US-1 will be under emergency maintenance from September 01, 2025 11:30 to 12:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 1 сентября 2025 г. в 12:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 сентября 2025 г. в 12:32 UTCresolved

      This incident has been resolved.

    Degraded IngestFeed Performance in EU Cloud

    Начало 1 июля 2025 г. в 10:19 UTC · 4h 13m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Log Ingest
    1. 1 июля 2025 г. в 10:19 UTCinvestigating

      We are currently investigating degraded IngestFeed performance.

    2. 1 июля 2025 г. в 12:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 июля 2025 г. в 14:31 UTCresolved

      This incident has been resolved.

    US Cloud Emergency Maintenance: April 23, 2025 12 PM to 12:30 PM UTC

    Начало 23 апреля 2025 г. в 09:39 UTC · 2h 51m

    Pending
    Затронутые компоненты
    Log IngestSearching
    1. 23 апреля 2025 г. в 09:39 UTCinvestigating

      We will be restarting US Cloud to address degraded performance at 12:00PM to 12:30 PM UTC on April 23, 2025. LogScale queries may be slower, in addition slow host and ingest latency warnings may be displayed.

    2. 23 апреля 2025 г. в 12:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 апреля 2025 г. в 12:30 UTCresolved

      This incident has been resolved.

    US Cloud - degraded performance

    Начало 22 апреля 2025 г. в 15:37 UTC · 17h 53m

    Pending
    Затронутые компоненты
    APIAuthenticationLog IngestS3 ArchivingSearching
    1. 22 апреля 2025 г. в 15:37 UTCinvestigating

      We will be restarting US Cloud to address degraded performance at 12:00PM UTC on April 23, 2025.

    2. 23 апреля 2025 г. в 09:31 UTCresolved

      This incident has been resolved.

    Partial Outage in US-1 Cloud

    Начало 13 марта 2025 г. в 14:48 UTC · 5h 32m

    OutageСерьёзный инцидент
    Затронутые компоненты
    SearchingLog Ingest
    1. 13 марта 2025 г. в 14:48 UTCinvestigating

      We are currently investigating an issue in US-1 that is causing degraded performance for queries and log ingest.

    2. 13 марта 2025 г. в 14:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 марта 2025 г. в 20:21 UTCresolved

      This incident has been resolved.

    Emergency Maintenance EU Cloud

    Начало 5 марта 2025 г. в 19:30 UTC · 1d 14h

    Pending
    Затронутые компоненты
    Log IngestSearchingS3 ArchivingAPIAuthentication
    1. 5 марта 2025 г. в 19:30 UTCidentified

      EU Cloud encountered infrastructure issues during our last upgrade attempt, which have since been resolved. We will now be upgrading EU Cloud on Thursday, March 06, 2025 from 21:00 UTC to 22:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.

    2. 7 марта 2025 г. в 09:37 UTCresolved

      This incident has been resolved.

    US Cloud Maintenance

    Начало 26 февраля 2025 г. в 09:41 UTC · 2h 30m

    Pending
    Затронутые компоненты
    Log IngestSearching
    1. 26 февраля 2025 г. в 09:41 UTCinvestigating

      Humio queries may be slower, in addition slow host and ingest latency warnings may be displayed.

    2. 26 февраля 2025 г. в 11:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 февраля 2025 г. в 11:07 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 26 февраля 2025 г. в 12:10 UTCresolved

      This incident has been resolved.

    Emergency Maintenance (21:15 UTC to 23:15 UTC): Search & Alert Failures Impacting Multiple Clusters

    Начало 20 февраля 2025 г. в 21:18 UTC · 19h 45m

    Pending
    Затронутые компоненты
    SearchingSearchingAPIAPISearchingAuthenticationLog IngestLog IngestLog IngestAuthenticationAuthenticationLog IngestS3 ArchivingAuthenticationSearchingS3 ArchivingAPILog IngestAPILog IngestSearchingAPISearchingAPIAuthentication
    1. 20 февраля 2025 г. в 21:18 UTCinvestigating

      We have identified an issue with aggregate alerts & scheduled searches failing. We'll be executing emergency maintenance to correct this issue from 21:15 UTC to 23:15 UTC. Maintenance will cause brief degradations in search performance and may cause a query to be canceled.

    2. 21 февраля 2025 г. в 13:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 февраля 2025 г. в 17:02 UTCresolved

      We have that our maintenance has resolved all identified issues.