История сбоев Imagine Learning

1. 1 сентября 2026 г. в 19:16 UTCinvestigating

   Наша команда активно исследует проблему, затрагивающую пользователей Imagine Math. Пользователи 2-го класса могут столкнуться с сообщением об ошибке после входа. Мы приносим извинения за неудобства и в ближайшее время предоставим обновленную информацию.

2. 1 сентября 2026 г. в 19:35 UTCidentified

   Наша команда определила причину проблемы и готовится к развертыванию решения. Мы будем продолжать обновлять прогресс.

3. 1 сентября 2026 г. в 19:42 UTCmonitoring

   Наша команда внедрила решение, и мы активно следим за тем, чтобы никаких дальнейших вопросов не возникало. Спасибо за ваше терпение.

4. 1 сентября 2026 г. в 20:29 UTCresolved

   Мы рады сообщить, что пользователи теперь смогут без проблем возобновлять свою деятельность. Приносим свои извинения за предыдущие неудобства.

Автоматический перевод официального обновления инцидента.

1. 28 августа 2026 г. в 15:11 UTCinvestigating

   Наша команда активно исследует проблему, затрагивающую пользователей Imagine EdgeEX. Педагоги видят предупреждения о классификации для некоторых завершенных мероприятий. Мы приносим извинения за неудобства и в ближайшее время предоставим обновленную информацию.

2. 28 августа 2026 г. в 15:25 UTCidentified

   Наша команда определила причину проблемы и готовится к развертыванию решения. Мы будем продолжать обновлять прогресс.

3. 28 августа 2026 г. в 19:55 UTCmonitoring

   Наша команда внедрила решение, и мы активно следим за тем, чтобы никаких дальнейших вопросов не возникало. Спасибо за ваше терпение.

4. 28 августа 2026 г. в 22:22 UTCresolved

   Мы рады сообщить, что пользователи теперь смогут без проблем возобновлять свою деятельность. Приносим свои извинения за предыдущие неудобства.

Автоматический перевод официального обновления инцидента.

1. 10 августа 2026 г. в 18:50 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Español. Any user starting new lessons will see errors. We apologize for the inconvenience and will provide an update soon.

2. 10 августа 2026 г. в 19:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 10 августа 2026 г. в 19:44 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 23 июля 2026 г. в 16:28 UTCinvestigating

   Наша команда активно исследует проблему, затрагивающую пользователей Imagine Edgenuity. Студенты, использующие браузер блокировки Proctorio, отключены Студенты в районах с включенным браузером блокировки Proctorio не могут запускать Quizzes, Tests и Exams. Proctorio обновит свою страницу статуса в ближайшее время: https://uptime.proctorio.com/

2. 23 июля 2026 г. в 17:48 UTCinvestigating

   Наша команда пока не определила причину проблемы на финише Прокторио. Мы будем продолжать информировать вас о прогрессе. На данный момент мы наблюдаем отключение Proctorio с помощью независимой службы мониторинга: https://statusgator.com/services/proctorio Ваше терпение ценится.

3. 23 июля 2026 г. в 19:00 UTCinvestigating

   Мы продолжаем расследование этого вопроса.

4. 23 июля 2026 г. в 20:22 UTCresolved

   Мы рады сообщить, что пользователи теперь смогут без проблем возобновлять свою деятельность. Приносим свои извинения за предыдущие неудобства.

Автоматический перевод официального обновления инцидента.

1. 6 июля 2026 г. в 15:15 UTCinvestigating

   Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.

2. 6 июля 2026 г. в 16:56 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 6 июля 2026 г. в 18:08 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 1 июля 2026 г. в 13:35 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.

2. 1 июля 2026 г. в 13:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 июля 2026 г. в 14:33 UTCmonitoring

   A fix has been implemented and we are monitoring its results.

4. 1 июля 2026 г. в 17:05 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 15 июня 2026 г. в 16:04 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some users are experiencing issues with login, slowness, or erros. We apologize for the inconvenience and will provide an update soon.

2. 15 июня 2026 г. в 16:21 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 17 июня 2026 г. в 21:02 UTCmonitoring

   Isolated incidents where some users experience issues with login, slowness, or errors.

4. 18 июня 2026 г. в 22:12 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2 июня 2026 г. в 17:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of IL Classroom products. The assignment page is loading slowly for teachers. We apologize for the inconvenience and will provide an update soon.

2. 2 июня 2026 г. в 18:49 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 29 мая 2026 г. в 23:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Students cannot open activities. We apologize for the inconvenience and will provide an update soon.

2. 29 мая 2026 г. в 23:43 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 29 мая 2026 г. в 23:48 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 26 мая 2026 г. в 17:51 UTCinvestigating

   Our team is actively investigating an issue for Imagine Illustrative Mathematics specific to 6-8. Users cannot access the product. We apologize for the inconvenience and will provide an update soon.

2. 26 мая 2026 г. в 18:18 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 26 мая 2026 г. в 18:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 26 мая 2026 г. в 18:28 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 20 мая 2026 г. в 16:55 UTCinvestigating

   Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.

2. 21 мая 2026 г. в 18:19 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 21 мая 2026 г. в 19:29 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 7 мая 2026 г. в 17:30 UTCinvestigating

   Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users cannot log in. We apologize for the inconvenience and will provide an update soon.

2. 7 мая 2026 г. в 17:41 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 7 мая 2026 г. в 19:03 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 30 апреля 2026 г. в 16:21 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and teacher are experiencing errors. We apologize for the inconvenience and will provide an update soon.

2. 30 апреля 2026 г. в 22:45 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 29 апреля 2026 г. в 16:16 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Imagine MyPath student usage reports and Imagine Español growth reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.

2. 29 апреля 2026 г. в 16:42 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 29 апреля 2026 г. в 18:51 UTCmonitoring

   Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.

4. 3 мая 2026 г. в 17:02 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 24 апреля 2026 г. в 15:13 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.

2. 24 апреля 2026 г. в 15:14 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 24 апреля 2026 г. в 17:34 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

4. 24 апреля 2026 г. в 18:13 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 9 апреля 2026 г. в 19:21 UTCinvestigating

   Schedules are currently not running. Our team is actively working to restore functionality. We’ll share an update as soon as more information is available.

2. 17 апреля 2026 г. в 00:14 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 9 апреля 2026 г. в 14:36 UTCinvestigating

   Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.

2. 9 апреля 2026 г. в 14:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 апреля 2026 г. в 16:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 апреля 2026 г. в 16:01 UTCresolved

   This incident has been resolved.

1. 8 апреля 2026 г. в 14:26 UTCidentified

   Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.

2. 8 апреля 2026 г. в 14:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 апреля 2026 г. в 11:44 UTCresolved

   This incident has been resolved.

1. 6 апреля 2026 г. в 18:47 UTCinvestigating

   Our team is actively investigating an issue impacting Imagine Edgenuity. Schedules created by Administrators are not running. We apologize for the inconvenience and will provide an update soon.

2. 6 апреля 2026 г. в 23:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 6 апреля 2026 г. в 17:57 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.

2. 6 апреля 2026 г. в 18:40 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 6 апреля 2026 г. в 23:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.