История сбоев Infoblox

1. 31 июля 2026 г. в 17:29 UTCinvestigating

   В настоящее время мы испытываем переориентацию трафика DNS для службы Infoblox Threat Defense Cloud на нашем сайте в Мумбаи. Клиенты, пытающиеся подключиться к нашим IP-адресам Global Anycast 52.119.40.100 и 103.80.4.100, могут столкнуться с перенаправлением трафика на ближайшие ближайшие сайты. Никаких перерывов в обслуживании не ожидается. Примечание: IP-адреса Global Anycast 52.119.41.100 и 103.80.6.100 продолжают работать в нормальном режиме и не подвержены влиянию этого перенаправления трафика.

2. 31 июля 2026 г. в 19:36 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 31 июля 2026 г. в 19:51 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 14 июля 2026 г. в 16:21 UTCinvestigating

   В настоящее время мы расследуем вопрос, затрагивающий Universal DDI в Европе https://portal.eu.infoblox.com. Воздействие: возможны задержки с изменениями записи DNS, внесенными на портале Infoblox. Это включает в себя создание, обновление и удаление операций, которые не могут распространяться на серверы NIOS-X и NIOS-X в качестве Сервиса. На данный момент DNS-протокол не оказывает никакого влияния. Мы активно работаем над выявлением первопричины и реализацией резолюции. Мы будем продолжать предоставлять обновления по мере поступления дополнительной информации. Если вы испытываете какое-либо производственное воздействие, связанное с этой проблемой, пожалуйста, свяжитесь с Infoblox Support.

2. 14 июля 2026 г. в 17:31 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 14 июля 2026 г. в 17:57 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 9 июля 2026 г. в 06:43 UTCinvestigating

   Мы расследуем прерывистую проблему, затрагивающую доступ к порталу Infoblox и API в регионе ЕС (portal.eu.infoblox.com). Некоторые клиенты могут испытывать трудности с доступом к порталу и API. Наша команда активно работает над выявлением первопричины и восстановлением нормального доступа как можно быстрее.

2. 9 июля 2026 г. в 06:52 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 9 июля 2026 г. в 07:07 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 30 июня 2026 г. в 14:19 UTCinvestigating

   We are currently investigating an issue affecting the On-Prem and Cloud Discovery Sync jobs. Impact: Delay in populating newly discovered objects in the Infoblox Portal (North America: https://portal.infoblox.com). All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 30 июня 2026 г. в 20:57 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 июня 2026 г. в 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 30 июня 2026 г. в 23:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 30 июня 2026 г. в 23:52 UTCresolved

   This incident has been resolved.

1. 8 июня 2026 г. в 12:53 UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 8 июня 2026 г. в 13:30 UTCinvestigating

   Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. We are diligently investigating the root cause and working to restore full functionality as quickly as possible.

3. 8 июня 2026 г. в 14:31 UTCmonitoring

   A fix has been implemented in both NA Region "https://portal.infoblox.com" and EU Region "https://portal.eu.infoblox.com" and we are monitoring the results.

4. 8 июня 2026 г. в 14:32 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 8 июня 2026 г. в 15:29 UTCresolved

   This incident has been resolved.

1. 2 июня 2026 г. в 15:15 UTCinvestigating

   We are currently investigating an issue affecting the Asset Discovery Sync job, which is causing delays in populating newly discovered objects in the Infoblox Portal (North America): https://portal.infoblox.com. All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 2 июня 2026 г. в 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 июня 2026 г. в 20:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 июня 2026 г. в 22:49 UTCresolved

   This incident has been resolved.

1. 20 мая 2026 г. в 09:02 UTCinvestigating

   We are currently investigating an issue affecting the NIOS‑X server Metrics API. Customers may observe delayed or stale metric data being returned through Metrics API calls. We are actively working to mitigate the issue. We will provide further updates as the investigation and resolution progress.

2. 20 мая 2026 г. в 11:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 мая 2026 г. в 13:04 UTCresolved

   This incident has been resolved.

1. 15 мая 2026 г. в 20:05 UTCinvestigating

   We observed that multiple NIOS-X servers briefly entered a degraded state. There was no service impact, and all services continued to operate normally. The issue was caused by a temporary health-check failure on the hosts. All servers have now fully recovered, and services continue to operate normally. If you experience any issues, please contact Infoblox Support.

2. 15 мая 2026 г. в 20:05 UTCresolved

   This incident has been resolved.

1. 12 мая 2026 г. в 16:33 UTCinvestigating

   We are investigating an intermittent issue affecting access to the Infoblox Portal in the EU region (portal.eu.infoblox.com) Some customers may experience difficulties accessing the portal. Our team is actively working to identify the root cause and restore normal access as quickly as possible.

2. 12 мая 2026 г. в 17:14 UTCmonitoring

   The Infoblox Portal (csp.eu.infoblox.com) is operating normally, and the issue appears to be related to external network connectivity outside the Infoblox infrastructure. We are continuing to investigate and monitor the situation closely.

3. 12 мая 2026 г. в 18:11 UTCresolved

   The issue has been resolved, and the affected URLs are now accessible.

1. 23 апреля 2026 г. в 07:06 UTCresolved

   Between April 29 and May 6 (UTC) 2026, phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Portals North America (https://portal.infoblox.com) and Europe (https://portal.eu.infoblox.com) may intermittently report an unhealthy status, with each occurrence lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 22 апреля 2026 г. в 14:25 UTCinvestigating

   We are investigating a partial traffic rerouting issue in Singapore. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 22 апреля 2026 г. в 14:27 UTCresolved

   This incident has been resolved.

1. 11 марта 2026 г. в 01:09 UTCinvestigating

   We are investigating an issue with delay in accessing the Infoblox Portal in North America Region (portal.infoblox.com). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

2. 11 марта 2026 г. в 01:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 марта 2026 г. в 01:56 UTCmonitoring

   We also observed an increase in the number of NIOS‑X servers entering a degraded state during the incident window.

4. 11 марта 2026 г. в 02:14 UTCresolved

   This incident has been resolved.

1. 2 марта 2026 г. в 05:43 UTCinvestigating

   We will be rerouting the DNS traffic from Bahrain site to the nearest sites due to ongoing AWS issue. We apologize for any inconvenience this may cause and traffic will be moved back as soon as the AWS issue is resolved. Impact: Customers attempting to connect to our Global and Regional Anycast IP addresses (52.119.41.100, 52.119.41.61, 103.80.6.100 & 103.80.6.61) may experience traffic being rerouted to the nearest sites. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 2 марта 2026 г. в 22:54 UTCinvestigating

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available PoPs to avoid any service interruption until AWS restores services in the affected region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

3. 4 марта 2026 г. в 17:46 UTCinvestigating

   AWS is still working to restore services in the affected Bahrain region. In the meantime, we will continue rerouting DNS traffic from Bahrain to the nearest available PoPs to prevent any service interruption until AWS has fully recovered the region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

4. 19 марта 2026 г. в 01:10 UTCresolved

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available sites to avoid any service interruption until AWS restores services in the affected region. Please follow the KB article - https://support.infoblox.com/s/article/DNS-Traffic-Rerouting-Due-to-AWS-Issue-in-Bahrain-Region for latest details. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

1. 23 февраля 2026 г. в 15:42 UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 23 февраля 2026 г. в 16:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 февраля 2026 г. в 17:41 UTCresolved

   This incident has been resolved.

1. 27 января 2026 г. в 19:55 UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 января 2026 г. в 20:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 января 2026 г. в 20:49 UTCresolved

   This incident has been resolved.

1. 27 января 2026 г. в 15:19 UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 января 2026 г. в 15:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 января 2026 г. в 17:29 UTCresolved

   This incident has been resolved.

1. 26 января 2026 г. в 03:48 UTCinvestigating

   We are experiencing an issue with Universal DDI in the North America region, where customers may encounter problems with Create, Update, or Delete operations for DNS resource records. As a result, these changes may not propagate correctly to NIOS-X servers.

2. 26 января 2026 г. в 04:39 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 января 2026 г. в 05:47 UTCinvestigating

   We are continuing to investigate the issue. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

4. 26 января 2026 г. в 07:19 UTCmonitoring

   A fix has been deployed, and new DNS record Create, Update, and Delete operations are now propagating correctly to NIOS-X servers. We are continuing to monitor the service. If you are experiencing any production impact, please contact Infoblox Support.

5. 26 января 2026 г. в 08:09 UTCresolved

   This incident has been resolved.

1. 23 января 2026 г. в 14:31 UTCresolved

   This scheduled maintenance is a continuation of the previously announced NIOS-X server platform upgrades from January 19 to January 23 (UTC). For more details, refer to the earlier notification: https://status.infoblox.com/incidents/yzmr4l8wf8f0. To complete the remaining phases of the maintenance, the upgrades will continue during an extended maintenance window between January 27 and January 30 (UTC). The updates will follow the “Schedule Software Updates” configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud (https://portal.infoblox.com) may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 14 января 2026 г. в 05:25 UTCresolved

   Between January 19 and 23 (UTC), phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud [https://portal.infoblox.com & https://portal.eu.infoblox.com] may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 4 декабря 2025 г. в 17:44 UTCinvestigating

   We are currently investigating an issue where certain domains are not resolving as expected. Initial analysis indicates that this behavior occurred because the domains were included in the security feed, which temporarily impacted their resolution. The domain a01.azurefd.net was present in the feed and has now been removed. If you continue to experience resolution issues for any domain, please follow the steps in the article below to add the affected domains to a custom allow list: https://support.infoblox.com/s/article/4005 We will continue monitoring to ensure stability.

2. 4 декабря 2025 г. в 18:15 UTCmonitoring

   With no further anomalies detected, we are moving the case into a monitoring phase.

3. 4 декабря 2025 г. в 18:46 UTCresolved

   This incident has been resolved.