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    История сбоев Jimdo

    52 Jimdo incidents · август 2020 г. — official updates, affected components, duration and resolution details.

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    Jimdo Webmail скачать

    Начало 14 октября 2026 г. в 11:52 UTC · 6m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WebmailE-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 14 октября 2026 г. в 11:52 UTCinvestigating

      У веб-почты Джимдо сейчас проблемы. Клиенты электронной почты, такие как Outlook или Apple Mail, могут отправлять и получать сообщения в обычном режиме. Наш провайдер работает над исправлением, и мы на нем. Ваш сайт не затронут. Мы обновим вас здесь. Спасибо за ваше терпение.

    2. 14 октября 2026 г. в 11:58 UTCresolved

      Обновление: Почта Джимдо снова работает. Вы можете войти в систему, отправлять и получать электронные письма, как обычно. Если что-то все еще выглядит, перезагрузите страницу или очистите кэш браузера. Спасибо за терпение и извините за хлопоты.

    Автоматический перевод официального обновления инцидента.

    Отключение Webmail

    Начало 12 октября 2026 г. в 09:34 UTC · 2h 38m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WebmailE-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 12 октября 2026 г. в 09:34 UTCinvestigating

      У веб-почты Джимдо сейчас проблемы. Программы электронной почты, такие как Outlook или Apple Mail, могут отправлять и получать обычно. Наш провайдер работает над исправлением, и мы на нем. Ваш сайт не затронут. Мы обновим вас здесь. Спасибо за ваше терпение.

    2. 12 октября 2026 г. в 12:00 UTCmonitoring

      Реализовано исправление, и мы отслеживаем результаты.

    3. 12 октября 2026 г. в 12:12 UTCresolved

      Доступ к веб-почте восстановлен!

    Автоматический перевод официального обновления инцидента.

    CMS editor isn't accessible

    Начало 19 июня 2026 г. в 11:37 UTC · 51m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Content Management System
    1. 19 июня 2026 г. в 11:37 UTCidentified

      An error started occurring in our CMS Editor around 12:00 CET, causing a partial outage. We have identified the issue and are applying a fix. Thank you for your patience.

    2. 19 июня 2026 г. в 11:45 UTCmonitoring

      A fix has been implemented, and the CMS Editor is accessible again. We're closely monitoring the situation.

    3. 19 июня 2026 г. в 12:28 UTCresolved

      The incident has been resolved. All systems are operational. Thank you for your patience.

    Jimdo Creator: Website edits not refelected on public

    Начало 11 марта 2026 г. в 11:58 UTC · 59m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Content Management SystemWebmailWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryEmail ManagementUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 11 марта 2026 г. в 11:58 UTCinvestigating

      We are investigating an issue where some changes made to Creator websites are not immediately published. We apologize for the interruption while we are looking to eliminated the cause.

    2. 11 марта 2026 г. в 12:43 UTCmonitoring

      The issue has been resolved. Please refresh the browser window in case the last updates are not yet reflected.

    3. 11 марта 2026 г. в 12:57 UTCresolved

      This incident has been resolved.

    Creator CMS unavailable

    Начало 22 декабря 2025 г. в 12:34 UTC · 1d 0h

    IssuesНезначительный инцидент
    Затронутые компоненты
    Content Management SystemWebsite Delivery
    1. 22 декабря 2025 г. в 12:34 UTCinvestigating

      The CMS for Jimdo Creator websites seems to be unavailable at the moment. We are investigating the cause. Web delivery of published websites should be unaffected.

    2. 22 декабря 2025 г. в 12:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 декабря 2025 г. в 16:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 декабря 2025 г. в 12:45 UTCresolved

      This incident has been resolved.

    Availability issues

    Начало 5 декабря 2025 г. в 09:21 UTC · 3h 15m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Content Management SystemWebsite DeliveryWebsite DeliveryContent Management System
    1. 5 декабря 2025 г. в 09:21 UTCidentified

      We’re currently experiencing availability issues with Jimdo websites and internal systems due to service disruptions at one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

    2. 5 декабря 2025 г. в 09:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 декабря 2025 г. в 12:36 UTCresolved

      This incident has been resolved.

    Availability issues

    Начало 18 ноября 2025 г. в 12:18 UTC · 7h 1m

    IssuesНезначительный инцидент
    1. 18 ноября 2025 г. в 12:18 UTCinvestigating

      We’re currently experiencing availability issues with Jimdo websites and internal systems due to ongoing problems with one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

    2. 18 ноября 2025 г. в 13:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 ноября 2025 г. в 13:58 UTCmonitoring

      Our service provider has made changes that have allowed affected systems to recover. They are continuing working on restoring all services.

    4. 18 ноября 2025 г. в 14:47 UTCmonitoring

      A fix has been implemented and the incident should now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

    5. 18 ноября 2025 г. в 19:19 UTCresolved

      All services have been reported as operating normally again.

    Webmail access outage

    Начало 29 октября 2025 г. в 20:31 UTC · 10h 37m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Webmail
    1. 29 октября 2025 г. в 20:31 UTCidentified

      We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

    2. 30 октября 2025 г. в 07:08 UTCidentified

      Our email hoster has resolved the issue.

    3. 30 октября 2025 г. в 07:08 UTCresolved

      This incident has been resolved.

    Problems when trying to upgrade in Creator

    Начало 19 сентября 2025 г. в 11:08 UTC · 5h 23m

    Pending
    Затронутые компоненты
    Content Management System
    1. 19 сентября 2025 г. в 11:08 UTCinvestigating

      We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.

    2. 19 сентября 2025 г. в 13:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 сентября 2025 г. в 16:31 UTCresolved

      This incident has been resolved.

    Creator Email Accounts Disruption

    Начало 3 сентября 2025 г. в 09:02 UTC · 2h 3m

    OutageСерьёзный инцидент
    Затронутые компоненты
    E-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 3 сентября 2025 г. в 09:02 UTCinvestigating

      We’re currently experiencing a disruption affecting a subset of customer email accounts due to an issue with a third-party provider. Our team is closely monitoring the situation.

    2. 3 сентября 2025 г. в 11:05 UTCresolved

      This incident has been resolved.

    PayPal experiencing issues with payments

    Начало 1 августа 2025 г. в 13:26 UTC · 2h 50m

    Pending
    Затронутые компоненты
    Website DeliveryContent Management SystemImage DeliveryNameserverUser Content Delivery
    1. 1 августа 2025 г. в 13:26 UTCidentified

      PayPal is experiencing some issues with their payment platform which might cause errors while purchasing via PayPal, more info here: https://www.paypal-status.com/incident/production

    2. 1 августа 2025 г. в 16:17 UTCresolved

      This incident has been resolved.

    Signup process for Creator websites not working

    Начало 13 июня 2025 г. в 07:20 UTC · 1h 8m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 13 июня 2025 г. в 07:20 UTCinvestigating

      We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

    2. 13 июня 2025 г. в 07:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 июня 2025 г. в 07:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 13 июня 2025 г. в 07:37 UTCidentified

      The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.

    5. 13 июня 2025 г. в 08:20 UTCmonitoring

      The issue has been mitigated. We're continuing to monitor the systems and optimize stability.

    6. 13 июня 2025 г. в 08:28 UTCresolved

      This incident has been resolved.

    Jimdo Dashboard Unavailable

    Начало 5 июня 2025 г. в 06:09 UTC · 2h 57m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 5 июня 2025 г. в 06:09 UTCinvestigating

      Jimdo users are currently unable to access their dashboards, so that editing websites is not possible. Our engineering teams are investigating the issue and working on a fix.

    2. 5 июня 2025 г. в 08:44 UTCmonitoring

      A fix was implemented and we are now closely monitoring the systems.

    3. 5 июня 2025 г. в 09:06 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5 июня 2025 г. в 09:06 UTCresolved

      This incident has been resolved.

    Some Jimdo Creator websites not accessible

    Начало 14 мая 2025 г. в 07:32 UTC · 25m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 14 мая 2025 г. в 07:32 UTCinvestigating

      We are investigating an issue with Creator websites not loading, returning a "bad gateway" error message.

    2. 14 мая 2025 г. в 07:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 мая 2025 г. в 07:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 мая 2025 г. в 07:49 UTCmonitoring

      The incident has been mitigated. All websites should be available again. We're closing monitoring the systems to ensure stable functionality.

    5. 14 мая 2025 г. в 07:50 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 14 мая 2025 г. в 07:57 UTCresolved

      This incident has been resolved.

    Redirects of local Jimdo domains to jimdo.com disrupted

    Начало 29 апреля 2025 г. в 08:30 UTC · 23m

    Pending
    Затронутые компоненты
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 29 апреля 2025 г. в 08:30 UTCidentified

      We are currently experiencing an issue with the redirection of our local domains (e.g., jimdo.de, jimdo.es, jimdo.it) to their respective Jimdo sites. Our team is actively working on a fix. In the meantime, please access our services via jimdo.com.

    2. 29 апреля 2025 г. в 08:53 UTCresolved

      The issues has been resolved, all Jimdo domains should resolver properly again. NB: No user websites were affected.

    Jimdo Website Builder: Email settings reset for some domains

    Начало 25 апреля 2025 г. в 11:18 UTC · 19h 9m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 25 апреля 2025 г. в 11:18 UTCidentified

      We are currently investigating an issue where domain settings for a portion of our customers appear to have been reset. As a result, customers who use their Jimdo domain with external email providers may experience disruptions, such as being unable to send or receive emails through their domain-based email addresses. If your domain is affected, manually restoring the email settings should resolve this presently while our engineers are working on a global solution.

    2. 25 апреля 2025 г. в 12:49 UTCidentified

      Our engineers have implemented a fix for the issue. It will take a couple of hours to roll out. In the meanwhile, manually restoring the settings will still work.

    3. 26 апреля 2025 г. в 06:27 UTCresolved

      The error has been resolved. All missing records should be restored. If you need any assistance, please reach out to our support team

    Partial Web Delivery Outage

    Начало 24 апреля 2025 г. в 06:42 UTC · 1h 14m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Website Delivery
    1. 24 апреля 2025 г. в 06:42 UTCidentified

      The websites connecting through static IPs aren't accessible. We're investigating the issue and have escalated it to our third-party provider. Thank you for your patience.

    2. 24 апреля 2025 г. в 06:56 UTCmonitoring

      The incident is mitigated, and the websites are accessible. We're monitoring the services.

    3. 24 апреля 2025 г. в 07:56 UTCresolved

      The incident is resolved. All systems are operational.

    Jimdo Website Builder: CMS disruptions

    Начало 6 февраля 2025 г. в 09:01 UTC · 31m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 6 февраля 2025 г. в 09:01 UTCidentified

      On opening the CMS some users are seeing a Cloudflare error. Our engineering team are working on fixing the issue. Thank you for your patience!

    2. 6 февраля 2025 г. в 09:32 UTCresolved

      The issue has been resolved. Website editing should work again as expected.

    webmail access outage

    Начало 7 января 2025 г. в 15:36 UTC · 1d 5h

    OutageСерьёзный инцидент
    Затронутые компоненты
    E-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 7 января 2025 г. в 15:36 UTCinvestigating

      We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

    2. 8 января 2025 г. в 21:05 UTCresolved

      This incident has been resolved.

    Webmail Access Disruption

    Начало 6 января 2025 г. в 17:15 UTC · 13h 39m

    OutageСерьёзный инцидент
    Затронутые компоненты
    E-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 6 января 2025 г. в 17:15 UTCinvestigating

      We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

    2. 6 января 2025 г. в 18:06 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 января 2025 г. в 06:53 UTCresolved

      This incident has been resolved.