История сбоев Jostle Us

1. 28 августа 2026 г. в 13:30 UTCinvestigating

   В настоящее время мы проводим расследование и будем обновлять статус, когда информация будет доступна.

2. 28 августа 2026 г. в 13:34 UTCresolved

   Платформа Jostle снова доступна.

Автоматический перевод официального обновления инцидента.

1. 18 мая 2026 г. в 14:02 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 18 мая 2026 г. в 14:03 UTCresolved

   Jostle's platform is available again.

1. 5 мая 2026 г. в 09:05 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 5 мая 2026 г. в 09:17 UTCresolved

   Jostle's platform is available again.

1. 30 апреля 2026 г. в 17:36 UTCinvestigating

   Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.

2. 30 апреля 2026 г. в 17:53 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 мая 2026 г. в 22:39 UTCidentified

   The team has found and fixed this bug. The fix will arrive with the update scheduled for later today. Thanks for your patience. This was a tricky one to find and sort. Brad

4. 2 мая 2026 г. в 02:54 UTCresolved

   Closing Maintenance

1. 17 марта 2026 г. в 18:10 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 17 марта 2026 г. в 18:13 UTCresolved

   Jostle's platform is available again.

1. 16 января 2026 г. в 20:57 UTCidentified

   We are currently experiencing latency in our file processing system. This may result in failure to upload content in the platform

2. 18 января 2026 г. в 18:33 UTCresolved

   This incident has been resolved.

1. 19 ноября 2025 г. в 20:15 UTCinvestigating

   We are currently investigating some loss of functionality on the platform, specifically Video uploads to the Activity feed are not working. We’re investigating.

2. 20 ноября 2025 г. в 15:41 UTCidentified

   The issue with videos not uploading to the Activity feed continues. We have found the problem, which relates to changes in the third-party service used in Activity for video encoding. We are all hands on deck to get this fixed as quickly as we can, which will take some time. Video uploading continues to work elsewhere on the platform. Thanks for your patience.

3. 21 ноября 2025 г. в 14:10 UTCmonitoring

   We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.

4. 12 декабря 2025 г. в 18:37 UTCidentified

   Unfortunately the issue of videos not uploading to Activity has returned. We understand why and are working to get a permanent fix in place.

5. 14 декабря 2025 г. в 17:38 UTCresolved

   Closing Maintenance

1. 20 октября 2025 г. в 16:07 UTCinvestigating

   We are currently investigating some loss of functionality on the platform.Our cloud provider AWS is experiencing issues that are affecting parts of Jostle's functionality. https://health.aws.amazon.com/health/status

2. 20 октября 2025 г. в 16:12 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 октября 2025 г. в 16:16 UTCresolved

   Currently the problems appear to be isolated in the us-east datacentre.

1. 14 мая 2025 г. в 14:39 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 14 мая 2025 г. в 14:41 UTCresolved

   Jostle's platform is available again.

1. 14 мая 2025 г. в 07:50 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 14 мая 2025 г. в 07:51 UTCresolved

   Jostle's platform is available again.

1. 13 мая 2025 г. в 02:35 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 13 мая 2025 г. в 02:36 UTCresolved

   Jostle's platform is available again.

1. 23 декабря 2024 г. в 17:42 UTCidentified

   We are currently experiencing a problem that means Library files and folder cannot be added or updated. We are working on a fix.

2. 23 декабря 2024 г. в 22:52 UTCresolved

   The issue has been resolved and normal library functionality is available.

1. 3 сентября 2024 г. в 18:29 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 3 сентября 2024 г. в 18:30 UTCresolved

   Jostle's platform is available again.

1. 18 июня 2024 г. в 17:40 UTCinvestigating

   We are currently investigating some loss of functionality on the platform.Some users are experiancing problems uploading files to Jostle when using Chrome. While we are investigating the work around is to use another browser (e.g. Edge). We would appreciate if you would let us know at [email protected] and please tell us if you know if ithers in your organization are having similar issues. Sorry for the inconvience.

2. 26 июня 2024 г. в 18:08 UTCidentified

   We have traced the issue to some changes in Chrome and now have a fix in QA, with expected deploy early week of July 2.

3. 3 июля 2024 г. в 03:45 UTCresolved

   Resolved with the nettle-mn deploy

1. 28 мая 2024 г. в 18:15 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 28 мая 2024 г. в 18:16 UTCresolved

   Jostle's platform is available again.

1. 19 апреля 2024 г. в 16:38 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 19 апреля 2024 г. в 16:47 UTCresolved

   Jostle's platform is available again.

1. 19 апреля 2024 г. в 15:17 UTCinvestigating

   We are experiencing an issue with the Login button preventing some users from logging in. For now, the workaround is to use the incognito/private mode on the browser or clear cookies and cache. We are investigating.

2. 19 апреля 2024 г. в 18:41 UTCresolved

   The issue has been identified and resolved.

1. 10 апреля 2024 г. в 15:41 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 10 апреля 2024 г. в 15:43 UTCresolved

   Jostle's platform is available again.

1. 14 февраля 2024 г. в 22:12 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 14 февраля 2024 г. в 22:13 UTCresolved

   Jostle's platform is available again.

1. 7 февраля 2024 г. в 19:34 UTCinvestigating

   We are currently investigating and will update status when information is available.

2. 7 февраля 2024 г. в 19:35 UTCresolved

   Jostle's platform is available again.