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    История сбоев Liaison Edu

    46 Liaison Edu incidents · май 2020 г. — official updates, affected components, duration and resolution details.

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    ETL Processes Experiencing Delays

    Начало 2 марта 2026 г. в 16:29 UTC · 21h 35m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WebAdMITETL (CAS->WA Data Integration)
    1. 2 марта 2026 г. в 16:29 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2 марта 2026 г. в 22:00 UTCidentified

      Our team has identified the issue and is deploying a fix, after which we will begin resynchronizing data between CAS and WebAdMIT. We will provide an update on progress in the morning. If you have exports from WebAdMIT that run overnight, you may wish to pause them.

    3. 3 марта 2026 г. в 14:04 UTCresolved

      Our team has resolved the issue and resynchronized data between CAS and WebAdMIT. If you paused exports from WebAdMIT, you may want to restart them at this time.

    Configuration Portal Access is Down

    Начало 24 апреля 2025 г. в 20:25 UTC · 16h 50m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Configuration PortalConfiguration Portal
    1. 24 апреля 2025 г. в 20:25 UTCinvestigating

      Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.

    2. 25 апреля 2025 г. в 13:15 UTCresolved

      Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

    ETL processes are experiencing a delay

    Начало 28 февраля 2025 г. в 15:08 UTC · 1h 59m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WebAdMITWebAdMIT API
    1. 28 февраля 2025 г. в 15:08 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 28 февраля 2025 г. в 16:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 февраля 2025 г. в 17:07 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Начало 12 ноября 2024 г. в 14:50 UTC · 3h 21m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Applicant PortalEvaluator Portal (LORs)Configuration PortalCAS APIApplicant Portal PDFs
    1. 12 ноября 2024 г. в 14:50 UTCinvestigating

      Intermittent Connectivity Issues We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Applicant Portal Applicant Portal PDFs Evaluator Portal (LORs) CAS API Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 ноября 2024 г. в 16:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 ноября 2024 г. в 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Начало 12 ноября 2024 г. в 14:20 UTC · 3h 51m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WebAdMITWebAdMIT PDFs
    1. 12 ноября 2024 г. в 14:20 UTCinvestigating

      We are aware that some users are experiencing slower load times accessing WebAdMIT and issues downloading the following types of PDFs: - Full Application - Transcript - Evaluation Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 ноября 2024 г. в 16:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 ноября 2024 г. в 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Начало 3 января 2024 г. в 22:47 UTC · 15h 2m

    Pending
    Затронутые компоненты
    WebAdMITWebAdMIT PDFs
    1. 3 января 2024 г. в 22:47 UTCinvestigating

      WebAdMIT is currently experiencing degraded performance, leading to intermittent slowness in system responses. Our Technical Support team is working to identify and resolve the issue.

    2. 4 января 2024 г. в 03:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 января 2024 г. в 13:45 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 4 января 2024 г. в 13:49 UTCresolved

      Performance issues have been resolved. Our team is monitoring the system to ensure the issue does not reoccur.

    Intermittent API Issues

    Начало 11 сентября 2023 г. в 18:22 UTC · 1h 37m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WebAdMIT API
    1. 11 сентября 2023 г. в 18:22 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the WebAdMIT APIs. Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 11 сентября 2023 г. в 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 сентября 2023 г. в 20:00 UTCresolved

      This incident has been resolved.

    PDFs Degraded Performance

    Начало 6 июня 2023 г. в 19:20 UTC · 15h 30m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WebAdMIT PDFs
    1. 6 июня 2023 г. в 19:20 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 7 июня 2023 г. в 10:51 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Начало 30 мая 2023 г. в 13:33 UTC · 1h 50m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WebAdMIT PDFsApplicant Portal PDFs
    1. 30 мая 2023 г. в 13:33 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 30 мая 2023 г. в 15:23 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Configuration Portal - Intermittent Connectivity Issues

    Начало 3 апреля 2023 г. в 12:53 UTC · 1h 10m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Configuration Portal
    1. 3 апреля 2023 г. в 12:53 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portal: 1. Prelaunch CAS Configuration Portal Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 3 апреля 2023 г. в 14:03 UTCresolved

      This incident has been resolved.

    Transcript Delay Notice

    Начало 18 января 2023 г. в 20:15 UTC · 0m

    Pending
    Затронутые компоненты
    WebAdMIT PDFsApplicant Portal PDFs
    1. 18 января 2023 г. в 20:15 UTCresolved

      Delivery of some official transcripts to Liaison was delayed. These transcripts have now been received and processed. We encourage schools to consider any transcript with a posted date of 01/19/23 or earlier to have arrived before any January deadlines.

    Delays Transmitting Applicants into WebAdMIT

    Начало 27 октября 2022 г. в 14:03 UTC · 22h 11m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WebAdMIT
    1. 27 октября 2022 г. в 14:03 UTCinvestigating

      Following last night’s maintenance, our team has made some progress on mitigating the delays transmitting applicant data into WebAdMIT but we have more improvements to make. As a reminder: • All applicant data is transmitting, it is just taking longer to arrive in WebAdMIT than expected. • If you are exporting data nightly from WebAdMIT to other systems and your exports look only for applications submitted yesterday, you will need to rerun last night’s export in the morning. Alternatively, you can adjust your export to include applicants submitted in the previous two days. We will keep you updated on progress.

    2. 27 октября 2022 г. в 18:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 октября 2022 г. в 01:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 октября 2022 г. в 12:14 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Начало 12 сентября 2022 г. в 14:36 UTC · 10h 22m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WebAdMIT PDFs
    1. 12 сентября 2022 г. в 14:36 UTCinvestigating

      We are aware that some users may be experiencing issues downloading Full Application PDFs from WebAdMIT. Please re-try if you are having difficulty as that may solve the issue. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 сентября 2022 г. в 17:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 сентября 2022 г. в 23:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 сентября 2022 г. в 00:57 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Начало 12 августа 2022 г. в 13:25 UTC · 11h 8m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 12 августа 2022 г. в 13:25 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Portals WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 августа 2022 г. в 17:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 августа 2022 г. в 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results. However some users may still experience intermittent connectivity issue.

    4. 13 августа 2022 г. в 00:33 UTCresolved

      This incident has been resolved.

    WebAdMIT - Intermittent Connectivity Issues

    Начало 21 июня 2022 г. в 18:50 UTC · 1h 51m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Universal Advisor PortalWebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT API
    1. 21 июня 2022 г. в 18:50 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 21 июня 2022 г. в 19:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 июня 2022 г. в 20:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 июня 2022 г. в 20:41 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Начало 31 мая 2022 г. в 21:47 UTC · 7h 13m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsApplicant Portal PDFs
    1. 31 мая 2022 г. в 21:47 UTCinvestigating

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 31 мая 2022 г. в 23:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 июня 2022 г. в 00:06 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 1 июня 2022 г. в 05:00 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Начало 26 мая 2022 г. в 13:09 UTC · 2h 39m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 26 мая 2022 г. в 13:09 UTCidentified

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 26 мая 2022 г. в 15:48 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues - Prelaunch portals

    Начало 18 апреля 2022 г. в 14:25 UTC · 24m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Applicant Portal
    1. 18 апреля 2022 г. в 14:25 UTCidentified

      We are aware that some users are experiencing intermittent connectivity issues which may prevent them from accessing the following portals: - Applicant Portal - Prelaunch environment Our technical support team has identified the issue and is working to restore full access at this time. We will provide an update once resolved. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 18 апреля 2022 г. в 14:26 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 апреля 2022 г. в 14:49 UTCresolved

      During our monitoring period, no other connectivity issues were observed by our technical support team. This issue is now resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Начало 18 апреля 2022 г. в 00:11 UTC · 2h 0m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Applicant PortalConfiguration Portal
    1. 18 апреля 2022 г. в 00:11 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 18 апреля 2022 г. в 02:11 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Начало 4 апреля 2022 г. в 19:09 UTC · 45m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Applicant PortalConfiguration Portal
    1. 4 апреля 2022 г. в 19:09 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 4 апреля 2022 г. в 19:54 UTCresolved

      This incident has been resolved.