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    История сбоев Lotame

    52 Lotame incidents · март 2019 г. — official updates, affected components, duration and resolution details.

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    Уничтожение платформы UI/API

    Начало 25 августа 2026 г. в 14:15 UTC · 0m

    Pending
    1. 25 августа 2026 г. в 14:54 UTCresolved

      Были короткие проблемы с входом в платформу между 10:15 и 10:45 утра EDT. Этот вопрос решен.

    Автоматический перевод официального обновления инцидента.

    Dropbox Outage

    Начало 29 июня 2026 г. в 12:15 UTC · 0m

    Pending
    1. 5 августа 2026 г. в 16:39 UTCresolved

      Dropbox was briefly unavailable between 8:15 and 8:45AM. The issue was resolved and client access was confirmed.

    Edge Services Degredation

    Начало 22 апреля 2026 г. в 15:29 UTC · 2h 3m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Edge Services - EuropeEdge Services - Asia
    1. 22 апреля 2026 г. в 15:29 UTCidentified

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 22 апреля 2026 г. в 15:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 апреля 2026 г. в 16:16 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 22 апреля 2026 г. в 17:32 UTCresolved

      This incident has been resolved.

    Regional Edge Services Degradation

    Начало 20 октября 2025 г. в 12:32 UTC · 9h 25m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Edge Services - North America East
    1. 20 октября 2025 г. в 12:32 UTCidentified

      We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.

    2. 20 октября 2025 г. в 12:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 октября 2025 г. в 23:57 UTCresolved

      This incident has been resolved.

    Platform UI/API Degradation

    Начало 22 июля 2025 г. в 18:25 UTC · 1h 24m

    OutageСерьёзный инцидент
    Затронутые компоненты
    User InterfaceAdmin API
    1. 22 июля 2025 г. в 18:25 UTCinvestigating

      We are currently investigating login issues with our platform UI/API.

    2. 22 июля 2025 г. в 18:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 июля 2025 г. в 18:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 июля 2025 г. в 19:48 UTCresolved

      This incident has been resolved.

    Lotame Platform UI/API Degradation

    Начало 30 августа 2024 г. в 14:12 UTC · 3h 51m

    IssuesНезначительный инцидент
    Затронутые компоненты
    User InterfaceAdmin API
    1. 30 августа 2024 г. в 14:12 UTCinvestigating

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests. We will provide more information on this ticket as it becomes available.

    2. 30 августа 2024 г. в 15:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 августа 2024 г. в 16:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 августа 2024 г. в 18:03 UTCresolved

      This incident has been resolved.

    Dropbox Outage

    Начало 21 августа 2024 г. в 18:41 UTC · 58m

    OutageКритический инцидент
    Затронутые компоненты
    File Transfers
    1. 21 августа 2024 г. в 18:41 UTCinvestigating

      We are currently investigating this issue.

    2. 21 августа 2024 г. в 18:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 августа 2024 г. в 19:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 августа 2024 г. в 19:39 UTCresolved

      This incident has been resolved.

    UI/AP Outage

    Начало 30 мая 2023 г. в 18:05 UTC · 46m

    OutageСерьёзный инцидент
    Затронутые компоненты
    User Interface
    1. 30 мая 2023 г. в 18:05 UTCidentified

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests. The root cause has been identified and we are implementing a solution.

    2. 30 мая 2023 г. в 18:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 мая 2023 г. в 18:51 UTCresolved

      This incident has been resolved.

    UI/AP Outage

    Начало 15 февраля 2023 г. в 15:18 UTC · 4h 40m

    OutageСерьёзный инцидент
    Затронутые компоненты
    User InterfaceAdmin API
    1. 15 февраля 2023 г. в 15:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 15 февраля 2023 г. в 17:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 февраля 2023 г. в 17:43 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 15 февраля 2023 г. в 19:58 UTCresolved

      This incident has been resolved.

    Edge Services Degradation

    Начало 8 ноября 2022 г. в 21:00 UTC · 15m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Edge Services - North America WestEdge Services - EuropeEdge Services - AsiaEdge Services - AustraliaEdge Services - North America EastEdge Services - South America
    1. 8 ноября 2022 г. в 21:38 UTCinvestigating

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 8 ноября 2022 г. в 21:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 ноября 2022 г. в 21:39 UTCresolved

      This incident has been resolved.

    Edge Services Degradation

    Начало 3 ноября 2022 г. в 13:00 UTC · 5h 0m

    Pending
    Затронутые компоненты
    Edge Services - South America
    1. 8 ноября 2022 г. в 21:35 UTCinvestigating

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 8 ноября 2022 г. в 21:35 UTCresolved

      This incident has been resolved.

    Lotame Platform UI/API Degradation

    Начало 25 мая 2022 г. в 20:30 UTC · 0m

    Pending
    1. 26 мая 2022 г. в 19:14 UTCresolved

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience issues logging into the platform..

    Lotame Platform UI/API Outage

    Начало 24 мая 2022 г. в 14:23 UTC · 35m

    OutageСерьёзный инцидент
    Затронутые компоненты
    User InterfaceAdmin API
    1. 24 мая 2022 г. в 14:23 UTCinvestigating

      We are experiencing an interruption of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience lost connections and timeouts on requests. We will provide more information on this ticket as it becomes available.

    2. 24 мая 2022 г. в 14:57 UTCresolved

      This incident has been resolved.

    Dropbox Outage

    Начало 29 апреля 2022 г. в 15:53 UTC · 9m

    OutageКритический инцидент
    Затронутые компоненты
    File Transfers
    1. 29 апреля 2022 г. в 15:53 UTCidentified

      We are experiencing an outage for file transfers to/from booth.crwdcntrl.net. We have identified the issue and are working to resolve.

    2. 29 апреля 2022 г. в 16:02 UTCresolved

      A fix has been implemented and verified; file transfers to/from booth.crwdcntrl.net have been restored.

    Lotame Platform UI/API Degradation

    Начало 15 декабря 2021 г. в 18:02 UTC · 1h 50m

    IssuesНезначительный инцидент
    Затронутые компоненты
    User InterfaceAdmin API
    1. 15 декабря 2021 г. в 18:02 UTCidentified

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests.

    2. 15 декабря 2021 г. в 19:52 UTCresolved

      This incident has been resolved.

    Lotame Platform UI/API Degradation

    Начало 21 июля 2021 г. в 19:15 UTC · 16h 15m

    IssuesНезначительный инцидент
    Затронутые компоненты
    User InterfaceAdmin API
    1. 27 июля 2021 г. в 20:10 UTCinvestigating

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests. We will provide more information on this ticket as it becomes available.

    2. 27 июля 2021 г. в 20:11 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 июля 2021 г. в 20:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 27 июля 2021 г. в 20:12 UTCresolved

      This incident has been resolved.

    Regional Edge Services Degradation

    Начало 25 июня 2021 г. в 22:37 UTC · 1d 19h

    IssuesНезначительный инцидент
    Затронутые компоненты
    Edge Services - North America WestEdge Services - AustraliaEdge Services - North America East
    1. 26 июня 2021 г. в 23:06 UTCinvestigating

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 27 июня 2021 г. в 02:15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 июня 2021 г. в 19:37 UTCresolved

      This incident has been resolved.

    Regional Edge Services Outage

    Начало 17 июня 2021 г. в 07:43 UTC · 50m

    OutageКритический инцидент
    Затронутые компоненты
    Edge Services - Australia
    1. 17 июня 2021 г. в 15:37 UTCinvestigating

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 17 июня 2021 г. в 15:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 июня 2021 г. в 15:37 UTCresolved

      This incident has been resolved.

    UI/API Maintenance Outage

    Начало 16 июня 2021 г. в 17:08 UTC · 19m

    Pending
    Затронутые компоненты
    User InterfaceAdmin API
    1. 16 июня 2021 г. в 17:08 UTCinvestigating

      The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive. This is a continuation of the scheduled maintenance.

    2. 16 июня 2021 г. в 17:27 UTCresolved

      This incident has been resolved.

    Regional Edge Services Degradation

    Начало 9 мая 2021 г. в 15:00 UTC · 30m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Edge Services - South America
    1. 16 июля 2021 г. в 16:25 UTCinvestigating

      We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.

    2. 16 июля 2021 г. в 16:25 UTCresolved

      This incident has been resolved.