История сбоев Mapbox

1. 20 октября 2026 г. в 18:43 UTCinvestigating

   20 октября 2026 года между 14:45 и 15:47 UTC временные региональные ограничения пропускной способности вызвали периодические сбои в навигационных услугах в регионе США-Восток. Это привело к коротким, повторяющимся периодам повышенной задержки и отсутствию результатов маршрута во время этого окна. Наши службы вернулись к нормальной работе, и наша инженерная команда продолжает расследование.

2. 21 октября 2026 г. в 07:21 UTCinvestigating

   Этот вопрос решен.

3. 21 октября 2026 г. в 07:22 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 19 октября 2026 г. в 21:38 UTCresolved

   Между 19:18 и 19:41 UTC мы столкнулись с проблемой, затрагивающей API Directions и API сопоставления карт в американо-восточном регионе. Это вызвало повышенную задержку и отсутствие данных о маршрутах для значительной части регионального трафика. Проблема была выявлена и решена, и все сервисные показатели полностью вернулись к нормальной работе.

Автоматический перевод официального обновления инцидента.

1. 29 июня 2026 г. в 08:53 UTCinvestigating

   Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

2. 29 июня 2026 г. в 09:03 UTCidentified

   A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

3. 29 июня 2026 г. в 15:15 UTCresolved

   This incident has been resolved.

1. 10 февраля 2026 г. в 17:23 UTCidentified

   Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

2. 10 февраля 2026 г. в 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 февраля 2026 г. в 10:31 UTCresolved

   The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

1. 6 декабря 2025 г. в 00:46 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 8 декабря 2025 г. в 23:08 UTCresolved

   This incident has been resolved.

1. 29 ноября 2025 г. в 03:09 UTCinvestigating

   Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

2. 29 ноября 2025 г. в 03:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 ноября 2025 г. в 03:54 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 10:59 UTCidentified

   We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

2. 20 октября 2025 г. в 23:55 UTCmonitoring

   We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

3. 21 октября 2025 г. в 00:12 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 21 октября 2025 г. в 00:40 UTCresolved

   This incident has been resolved.

1. 14 октября 2025 г. в 09:48 UTCresolved

   From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

1. 21 сентября 2025 г. в 22:42 UTCinvestigating

   We are currently investigating this issue.

2. 22 сентября 2025 г. в 01:53 UTCresolved

   This incident has been resolved.

1. 21 сентября 2025 г. в 22:41 UTCinvestigating

   We are currently investigating this issue.

2. 22 сентября 2025 г. в 01:52 UTCresolved

   This incident has been resolved.

1. 6 сентября 2025 г. в 22:37 UTCinvestigating

   We are currently investigating this issue.

2. 6 сентября 2025 г. в 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 сентября 2025 г. в 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 сентября 2025 г. в 23:24 UTCresolved

   This incident has been resolved.

1. 14 июля 2025 г. в 19:30 UTCinvestigating

   Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

2. 15 июля 2025 г. в 04:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 июля 2025 г. в 06:01 UTCresolved

   This incident has been resolved.

1. 15 июля 2025 г. в 16:24 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

1. 3 июня 2025 г. в 02:07 UTCresolved

   On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

1. 13 мая 2025 г. в 23:59 UTCinvestigating

   We are currently investigating this issue.

2. 14 мая 2025 г. в 00:54 UTCidentified

   Bottleneck has been identified. We are increasing the capacity of the Search Box system

3. 14 мая 2025 г. в 02:28 UTCmonitoring

   Latency Anomaly mitigation is in-place. Latency is back to normal.

4. 14 мая 2025 г. в 05:51 UTCmonitoring

   Another correction/Hot fix was applied to reduce the load.

5. 14 мая 2025 г. в 08:39 UTCresolved

   After last correction latency is back to normal. Incident report will be shared soon.

1. 13 марта 2025 г. в 12:40 UTCinvestigating

   We are investigating increased error rates and latency on our vector tile endpoints.

2. 13 марта 2025 г. в 12:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 марта 2025 г. в 16:21 UTCinvestigating

   We are continuing to investigate and remediate this issue

4. 13 марта 2025 г. в 21:06 UTCmonitoring

   The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

5. 13 марта 2025 г. в 23:24 UTCmonitoring

   Service remains stable, we'll continue to monitor overnight.

6. 14 марта 2025 г. в 12:33 UTCresolved

   This incident has been resolved.

1. 31 января 2025 г. в 16:44 UTCresolved

   In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

1. 9 января 2025 г. в 18:37 UTCidentified

   We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

2. 9 января 2025 г. в 23:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 января 2025 г. в 02:16 UTCresolved

   This incident has been resolved.

1. 10 декабря 2024 г. в 17:37 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 10 декабря 2024 г. в 17:37 UTCidentified

   We are continuing to work on a fix for this issue.

3. 17 декабря 2024 г. в 22:08 UTCresolved

   This incident has been resolved.

1. 19 сентября 2024 г. в 15:56 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.