27 Miro incidents · апрель 2025 г. — official updates, affected components, duration and resolution details.
Вход с паролем в настоящее время недоступен. Пожалуйста, подпишитесь Логин через SSO и социальный логин не затронут
Проблема, затрагивающая вход в систему, теперь решена путем удаления возможности входа с паролем. Если вы продолжаете испытывать какие-либо проблемы, пожалуйста, обратитесь к нашей команде поддержки
Автоматический перевод официального обновления инцидента.
В настоящее время мы идентифицируем проблему, затрагивающую небольшой процент пользователей, пытающихся войти или зарегистрироваться. Некоторые пользователи могут столкнуться с ошибкой при попытке зарегистрироваться или войти в Miro. Обработка: Если вы столкнулись с ошибкой при регистрации, пожалуйста, обновите страницу и попробуйте снова. Последующая попытка должна быть успешной. Наша инженерная команда активно изучает первопричину, и в ближайшее время мы предоставим еще одно обновление. Мы приносим извинения за любые неудобства, которые это может вызвать.
Мы успешно внедрили исправление и внимательно следили за результатами. Мы можем подтвердить, что процессы регистрации пользователей и входа в систему полностью восстановлены и функционируют нормально. Спасибо за ваше терпение, пока мы работали над решением этой проблемы.
Проблема, затрагивающая регистрацию пользователей и логины, решена. Возобновились обычные системные операции.
Автоматический перевод официального обновления инцидента.
We are currently investigating reports of functionality degradation affecting Miro AI. Users may experience slower response times, delays or unavailability when accessing Miro AI. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
We have implemented a fix. Miro AI availability has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
The issue affecting Miro AI has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
We are currently investigating reports of Miro not being fully accessible. Users may experience slower response times or delays when accessing the Application. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
We have identified the cause of the ongoing partial outage, tracing it to a recent database connection update. Our team is actively working on a resolution to restore full service performance. Please note that this issue impacts all customers with EU data residency, irrespective of where users are physically located. Services for US and Australia data residency customers remain unaffected. We will provide our next update within 30 minutes.
We identified two issues causing the partial outage. We have addressed the first issue. Our team is continuing to investigate and preparing a fix for the second issue. We will confirm the status as updates occur.
Core access to Miro has been restored following the deployment of a fix for the primary issue. Our team is now actively preparing a resolution for a secondary issue, which may cause some add-on functionalities to remain an issue. We will provide our next update within 30 minutes.
We observe core access to Miro has been restored following the deployment of a fix for the primary issue. We're going to continue to monitor. Please reach out to our support team if there are any access issues.
The partial outage affecting Miro has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
Between 15:40 CEST and 16:34 CEST on April 28, 2026, Sidekicks, diagram creation, and other AI moderation-dependent functionality were affected due to elevated error rates in our content moderation service. The issue has been resolved, and all systems are now operating normally. We apologize for the inconvenience caused.
Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.
We are currently fixing an issue affecting board access in our platform. Some users may experience difficulties opening or accessing their boards. Our team is actively working on a resolution and we will provide updates as soon as we have more information. We apologize for any disruption this may cause.
We have implemented a fix for the boards not opening issue (Only boards with sticky stacks were affected). Functionality should be returning to normal. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
Incident was resolved. Thank you for your patience. Board functionality is back to normal.
We are currently investigating an issue affecting our service. We identified elevated CPU utilization on our content database, which is causing performance degradation. Current Impact: Users may experience slow loading times or failures when attempting to open boards and spaces. What We're Doing: Our engineering team is actively investigating the root cause and exploring mitigation options to restore normal service performance. Next Steps: We will provide updates as we make progress toward resolution. We sincerely apologize for the disruption and appreciate your patience.
Identified the issue and have mitigated the impact. We will continue monitoring and take more follow up actions.
Performance should have returned to normal. We are still monitoring to ensure the experience is restored.
Issue is resolved.
We are currently investigating reports of Performance Degradation affecting Miro _MCP server_. Users may experience slower response times or delays when accessing the _MCP._ Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
The Performance Degradation affecting MCP server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
We identified the cause of the failing requests to our Public API. This includes requests to Miro MCP services. We are actively working on a fix to restore normal performance. We will provide further updates in _30 minutes._
We are continuing to work on resolving the issue for Public API and MCP server. We are applying and rolling out a fix to the affected systems. We are aiming to fully restore performance as soon as possible.
We have implemented a fix. Public API and MCP server error rates have returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
Some users had trouble _with_ Public API and MCP server in US and AU as well. We have implemented a fix for this issue and our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
We have implemented a fix. Errors has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
The performance degradation affecting Public API and MCP Server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
We are currently investigating reports of _Errors_ affecting _Enterprise Guard users_. Users may experience increased error rates in the Admin Console, while try to work with Content Explorer. Our engineering team has already identified the root cause working to mitigate the issue. We apologize for any inconvenience this may cause and appreciate your patience.
We identified the cause of the _increased error rates for Content Explorer and other parts of Admin console for Enterprise Guard users_. The issue is related to _a database issue._ We are actively working on a fix to restore normal performance. We will provide further updates as they are available_._
We are continuing to work on resolving the issue. _We are monitoring the process and_ aiming to fully restore performance shortly.
The _issue_ affecting Enterprise Guard customers has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
We are currently investigating reports of our Billing system affecting _account upgrades and reactivations, as well as starting trials._ Users may experience slower response times and errors when accessing the _Billing Upgrade pages_. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
We have implemented a fix and waiting for it to propagate to all relevant endpoints. Our teams are continuing to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
We have rolled out a fix to the affected systems and are seeing some improvement, but we are continuing to monitor the situation closely. We are aiming to fully restore performance shortly.
The issue affecting certain upgrade/trial start scenarios has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
We have identified a degradation in our services. The problem has been solved and functionality has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
The degradation affecting our services has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
Due to an ongoing incident with one of our providers - Cloudflare (see status [here](https://www.cloudflarestatus.com/)) Miro is experiencing degradation of certain features like Prototypes and Slides. We are monitoring the situation and will provide continuous updates.
Our services have returned to normal. We will continue to monitor the Cloudflare updates and change the status accordingly if needed.
We identified the cause of the _Performance Degradation in the US data residency_. We are actively working on a fix to restore normal performance. We will keep the status page updated.
We have resolved the root cause of the performance degradation in the US data residency and we are actively monitoring the system to ensure proper functionality.
Everything is operational again. Thank you for your patience!
We are aware of degradation affecting core Miro functionality. Users may experience slower response times or errors. Our engineering team has identified the issue and is working on a fix. We apologize for any inconvenience this may cause and appreciate your patience.
Our engineering team continue to work toward restoring service. We apologize again for any inconvenience caused.
Our engineering team continues to work towards restoring service. We will be updating this status every 30 minutes or until service is restored.
We have implemented a fix and service has returned to normal levels. Our team will continue to monitor systems closely to ensure stability. We will confirm the resolution if no further issues are detected.
The issue affecting core Miro functionality has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
We're currently investigating reports of a degradation in user search. This is impacting the ability to share boards, tag in comments and various other user-related functionality. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
We have identified the cause of the degradation in user search and are gradually rolling out a fix across all of our enterprise customers. We appreciate your ongoing patience.
We’re continuing the gradual rollout of the fix for the user search degradation. Many enterprise customers should already see recovery, with full resolution expected once the rollout completes.
We have completed the rollout of the fix for the user search degradation to enterprise customers with US and Australia data residency. We continue the gradual rollout of the fix to customers in the EU region.
Following the completion of the rollout of a fix to all enterprise customers, the degradation affecting user search has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
We’re aware of widespread external issues that may be affecting some third-party integrations with Miro. While Miro itself is fully operational, certain features may experience temporary disruptions until these external issues are resolved.
Earlier disruptions were due to a significant Amazon Web Services outage. While AWS is completing their remediation, the majority of their services are now operational and we have observed recovery in multiple third-party systems.
Customers with language set to Japanese are unable to raise support requests via the learning centre or access learning centre content. While we are investigating - it is still possible to contact support by using the following link: Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
We identified the cause of the issue which is affecting users using Miro in the Japanese and Portuguese languages. The issue is related to a software update that we are now fixing. We will provide further updates in 15 minutes.
The Learning centre issue affecting users in Japanese and Portuguese languages has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
We identified the issue with Tables and Timelines that our customers may experience in EU region. We are actively investigating the issue and working on restoring normal performance. We will provide further updates when the fix is rolled out.
We have rolled out the fix. Tables and Timelines performance has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability.
The issue affecting Tables and Timelines has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
Our team has identified and is working to resolve an issue that is preventing users from exporting boards, frames, or widgets as high-quality PDF files. We apologize for the inconvenience and appreciate your patience. We’ll share updates as soon as more information is available.
The issue affecting PDF export functionality has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
