39 Ninety incidents · июнь 2023 г. — official updates, affected components, duration and resolution details.
Мы определили проблему и работаем над исправлением.
Реализовано исправление, мы следим за результатами.
Этот инцидент был урегулирован.
Автоматический перевод официального обновления инцидента.
В настоящее время мы расследуем этот вопрос.
Мы продолжаем расследование этого вопроса.
Этот инцидент был урегулирован.
Автоматический перевод официального обновления инцидента.
Мы знаем о проблеме, которая мешает новым пользователям подписаться на девяносто. Пользователи, пытающиеся создать новую учетную запись, могут увидеть ошибку или не могут завершить регистрацию. Существующие пользователи не затронуты и могут продолжать входить в систему и использовать платформу в обычном режиме.
Этот инцидент был урегулирован. Пользователи могут подписаться на пробные учетные записи.
Автоматический перевод официального обновления инцидента.
Мы знаем о проблеме, затрагивающей интеграцию Microsoft To-Do. Все операции синхронизации от Microsoft To-Dos до Ninety в настоящее время терпят неудачу (девяносто до Microsoft остается в рабочем состоянии), интеграция не восстановит полную функциональность до тех пор, пока Microsoft не решит проблему в их сервисе (идентификатор проблемы Microsoft: MO1331639). Эта проблема возникает на платформе Microsoft и находится вне контроля Ninety. Никаких действий с вашей стороны не требуется; синхронизация автоматически возобновится, как только Microsoft установит исправление. Мы отслеживаем прогресс Microsoft и будем обновлять эту страницу по мере поступления новой информации.
Этот инцидент был урегулирован. Microsoft развернула исправление основной проблемы (идентификатор проблемы Microsoft: MO1331639), и синхронизация операций от Microsoft To-Dos до Ninety теперь работает нормально. Полностью восстановлена двусторонняя синхронизация. Спасибо за ваше терпение, пока Microsoft работала над этим вопросом.
Автоматический перевод официального обновления инцидента.
The service is not functioning as expected, we have begun our investigation into the issue.
The issue with service is now fully functional. Thank you for your patience.
We have identified the issue with Zapier and are working on a fix.
We have resolved the issue with Zapier, if you have errored runs in your Zap history attempt to replay those Zaps.
Investigating: We’re aware of an issue preventing some users from creating a Rock. Our engineering team is actively investigating and working toward a resolution. Thank you for your patience - updates will be posted here.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with inviting users to ninety
The issue has been identified and a fix is being implemented
A fix has been implemented we are validating and monitoring
This incident has been resolved.
Emails are currently not being sent for new sign ups, invitations, or password resets we are actively investigating this issue and appreciate your patience.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Live Chat & Messenger Impacted: We are continuing to experience degradation from the continued major outage affecting Amazon Web Services (AWS) in the US-East-1 region. Our teams are working closely with AWS and continuing efforts to stabilize the platform and reduce latency, but we expect customers to continue to see periods of elevated latency and increased error rates until services are fully restored.
This incident has been resolved.
We are currently investigating the issue and thank you for your patience.
This incident has been resolved.
We are aware of an issue where some users logging into app.ninety.io using username/password are failing. Our team is actively investigating the cause. The current workaround is to login using Google or Microsoft SSO. We will provide updates here as we learn more.
The issue has been identified and a fix is being implemented. Users should be able to login to app.ninety.io using username/password again. Users signing up may still be experiencing issues. We will provide updates here as we learn more.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of an issue where some users on eos.ninety.io are being logged out unexpectedly. Our team is actively investigating the cause. The current workaround is to login using app.ninety.io. We will provide updates here as we learn more.
The issue has been identified and a fix is being implemented.
A fix has been implemented we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of Microsoft Single Sign-On errors not allowing users to login. If you have an email and password with Ninety.io you can continue to use that method of login while we remedy our Microsoft option.
This incident has been resolved, Microsoft Single Sign-On is now functioning as expected.
We’re currently experiencing login issues on eos.ninety.io. In the meantime, clearing cookies or accessing app.ninety.io can serve as a workaround.
This incident has been resolved.
The Ninety Getting Started Guide (GSG) is not functioning as expected; progress bar will remain at 0% and not direct users on where to advance their use of Ninety. We have identified this issue and implementing a fix.
This incident has been resolved.
We are investigating an issue with login functionality
We have identified this issue and preparing a fix. If you are experiencing login issues on one of our partner domains please try to login using app.ninety.io before contacting our client support.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified.
This incident has been resolved.
We're currently investigating reports of loading slowness, spinning loaders, or pages not displaying properly following our recent maintenance. Our team is actively working to identify the root cause and restore full performance as quickly as possible.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified.
We are monitoring the fix.
This incident has been resolved.