История сбоев One

1. 3 августа 2026 г. в 09:13 UTCinvestigating

   Некоторые клиенты в настоящее время не могут получить доступ к веб-почте. Мы изучаем это и будем держать вас в курсе прогресса. Следующее обновление не позднее 12:00 CEST.

2. 3 августа 2026 г. в 09:20 UTCinvestigating

   Мы продолжаем расследование этого вопроса.

3. 3 августа 2026 г. в 09:39 UTCresolved

   В настоящее время доступ к веб-почте полностью восстановлен, и все системы проверены на работоспособность. Если у вас все еще есть проблемы с доступом к соответствующим услугам с нами, пожалуйста, свяжитесь с нами по чату или электронной почте здесь: https: / / www.one.com /chat.

Автоматический перевод официального обновления инцидента.

1. 17 июля 2026 г. в 14:33 UTCmonitoring

   Для почтовых серверов было запланировано окно обслуживания 17 июля с 23:30 до 01:30 CET. Некоторые пользователи могут испытывать короткие периоды простоя во время этого окна обслуживания, что может повлиять на доступность электронной почты. Если у вас возникнут какие-либо дополнительные проблемы после завершения окна обслуживания, пожалуйста, свяжитесь с нами по чату или электронной почте здесь: https://www.one.com/chat.

2. 17 июля 2026 г. в 21:52 UTCresolved

   Плановое техническое обслуживание завершено.

Автоматический перевод официального обновления инцидента.

1. 24 июня 2026 г. в 09:04 UTCinvestigating

   Some customers are currently seeing "Unable to establish database connection" on their websites. We have identified the issue and our engineers are working to implement a fix We understand the impact this may have on your services and are prioritizing resolution. We will provide further updates as soon as more information becomes available.

2. 24 июня 2026 г. в 09:24 UTCresolved

   Access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new

1. 17 июня 2026 г. в 09:09 UTCidentified

   There is a known issue on Microsoft's end, where incoming emails to recipients hosted there are not getting delivered. This is not something we are able to affect, so at the moment, we can only advise to wait for them to fix it.

1. 10 июня 2026 г. в 12:27 UTCidentified

   Некоторое время мы испытывали проблемы с еженедельной и ежемесячной статистикой веб-сайтов, доступной в панелях управления клиентами. Мы работаем над новым стабильным решением и ожидаем, что оно будет реализовано к 14 августа. Если вы полагаетесь на эту статистику, обратите внимание, что ежедневные номера все еще доступны. Мы приносим извинения за любые неудобства, которые это могло вызвать.

Автоматический перевод официального обновления инцидента.

1. 9 июня 2026 г. в 06:43 UTCinvestigating

   We are currently experiencing issues with our webmail, causing the page not to load for some customers Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 9 июня 2026 г. в 06:55 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.

1. 8 мая 2026 г. в 09:21 UTCinvestigating

   We are currently experiencing issues with webmail, causing it to load slower than usual, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 8 мая 2026 г. в 10:34 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.

1. 27 апреля 2026 г. в 11:47 UTCinvestigating

   We are currently experiencing issues with webmail, causing blank pages, affecting some customers. This does not affect email services Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 27 апреля 2026 г. в 11:53 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 24 апреля 2026 г. в 08:53 UTCinvestigating

   We are currently experiencing issues with our control panel, causing some of the links to be missing and some services to not work, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 24 апреля 2026 г. в 09:12 UTCresolved

   Control panel access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 23 апреля 2026 г. в 09:30 UTCresolved

   We are currently experiencing an issue where the control panel is not loading for some customers. Our technicians are aware of the problem and are actively working to identify the root cause and implement a solution as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience.

1. 19 февраля 2026 г. в 12:57 UTCresolved

   Resolved Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please get in touch with us on chat or email here: https://www.one.com/chat. Posted Feb 13, 2026 - 17:11 CET Monitoring A fix has been implemented, and the issue seems to be resolved. We are currently monitoring the situation to ensure continued stability. Posted Feb 13, 2026 - 16:04 CET Identified The prevoius issue with webmail has reappeared, we are working on fixing it in a different way Posted Feb 13, 2026 - 14:50 CET Monitoring A fix has been implemented, and we will monitor the situation for a while. Posted Feb 13, 2026 - 14:26 CET Identified The issue has been identifed, and a fix is being worked on as we speak. Posted Feb 13, 2026 - 13:38 CET Investigating We are currently investigating an issue affecting our webmail service. A further update will be provided no later than 13:45 CET