История сбоев Onspring

1. 28 июля 2026 г. в 18:30 UTCinvestigating

   Служба обработки данных Onspring в настоящее время испытывает проблемы. В результате пользователи могут испытывать временные задержки производительности. Мы активно работаем над тем, чтобы как можно быстрее принять резолюцию. Пожалуйста, посетите https://status.onspring.com/ для получения актуальной информации по этому вопросу.

2. 28 июля 2026 г. в 20:06 UTCinvestigating

   Мы все еще расследуем этот вопрос. Пожалуйста, продолжайте посещать status.onspring.com для получения актуальной информации о статусе Onspring.

3. 28 июля 2026 г. в 21:56 UTCmonitoring

   Onspring определил и устранил проблему. Мы активно следим за работой системы.

4. 28 июля 2026 г. в 23:01 UTCresolved

   По состоянию на 5:45 вечера по центральному времени США этот инцидент был устранен, и все функции обработки данных в Onspring работают, как ожидалось.

Автоматический перевод официального обновления инцидента.

1. 24 мая 2026 г. в 13:46 UTCinvestigating

   Onspring is currently experiencing downtime. Our technical resources are aware and actively working on a resolution. We will provide an update as soon as one is available. Thank you for your patience as we navigate this issue.

2. 24 мая 2026 г. в 14:16 UTCmonitoring

   Onspring connectivity issues have been resolved. Your Onspring instance should now be accessible. Please contact [email protected] if you experience any further issues. Thank you for your patience.

3. 24 мая 2026 г. в 15:51 UTCresolved

   After monitoring, our technical team has confirmed that the issue has been resolved and that there was no data loss. Please continue to contact [email protected] if you experience any further issues. We appreciate your patience and apologize for any inconvenience this may have caused.

1. 14 января 2026 г. в 14:39 UTCinvestigating

   Onspring is currently experiencing downtime as of 8:15am Central Time. Our technical resources are aware and actively working on a resolution. GovCloud and Azure instances appear to be unaffected at this time. We will provide an update as soon as one is available. Thank you for your patience as we navigate this issue.

2. 14 января 2026 г. в 15:04 UTCmonitoring

   Onspring connectivity has been fully restored and we are currently monitoring. Please contact [email protected] if you experience any further login issues.

3. 14 января 2026 г. в 19:35 UTCresolved

   After monitoring, our technical team has confirmed that the issue has been resolved and that there was no data loss. We appreciate your patience throughout these past two days and apologize for any inconvenience this may have caused. A follow-up communication regarding this issue will be sent out today.

1. 13 января 2026 г. в 13:30 UTCinvestigating

   Onspring is currently experiencing downtime. We are actively investigating and will provide a resolution as soon as possible.

2. 13 января 2026 г. в 14:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 января 2026 г. в 14:29 UTCresolved

   Onspring connectivity issues have been resolved. Your Onspring instance should now be accessible. Please contact [email protected] if you experience any further login issues. Thank you for your patience

1. 1 октября 2025 г. в 16:04 UTCinvestigating

   Onspring's data processing (queue) service is experiencing issues at this time. Users may be experiencing temporary performance delays as a result. We are actively working towards providing a resolution as quickly as possible.

2. 1 октября 2025 г. в 16:05 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 октября 2025 г. в 20:48 UTCidentified

   A fix for the current data processing issue has been identified and is being prepared for deployment.

4. 1 октября 2025 г. в 23:04 UTCmonitoring

   The fix has been implemented successfully and we're closely monitoring our data processing as it returns to stable operations. Thank you for your patience as we work through this matter.

5. 2 октября 2025 г. в 16:31 UTCresolved

   After monitoring overnight and this morning, our data processing service has resumed stable operations. We appreciate your patience as we worked through this matter.

1. 17 июня 2025 г. в 17:31 UTCinvestigating

   Onspring's data processing (queue) service is experiencing issues at this time. Users may be experiencing temporary performance delays as a result. We are actively working towards providing a resolution as quickly as possible.

2. 17 июня 2025 г. в 21:43 UTCinvestigating

   We are continuing to investigate this issue and are making progress. We will provide another update as soon as one is available. Thank you for your patience as we work to resolve this matter.

3. 18 июня 2025 г. в 00:48 UTCmonitoring

   We've successfully addressed the data processing backlog that was impacting system performance. The queue is now processing items normally and we're seeing a return to stable operations. We'll continue to monitor to ensure everything stays on track.

4. 18 июня 2025 г. в 15:47 UTCresolved

   After monitoring overnight and this morning, our data processing service has resumed stable operations. During the final recovery stages this morning, we encountered an issue with a networking environment component that caused 4 minutes of downtime from 8:30 - 8:34AM. This was quickly identified and rectified and we've confirmed there was no data loss as a result. We appreciate your patience as we worked through this matter.

1. 2 декабря 2024 г. в 14:53 UTCinvestigating

   Onspring is currently encountering instance performance issues. We are investigating and will provide an update as soon as one is available.

2. 2 декабря 2024 г. в 17:09 UTCinvestigating

   We appreciate your patience as we continue to investigate the issue. A more substantial update will be provided as soon as its available.

3. 2 декабря 2024 г. в 17:51 UTCidentified

   We have identified the issue and our internal teams are currently working on a fix.

4. 2 декабря 2024 г. в 18:08 UTCmonitoring

   We have deployed a fix and systems are fully operational. We are continuing to monitor instances for consistent performance.

5. 2 декабря 2024 г. в 20:16 UTCresolved

   We've resolved the incident. Thank you for your patience!

1. 19 сентября 2024 г. в 17:50 UTCinvestigating

   Onspring is currently encountering instance connectivity issues. We are currently investigating and will provide an update as soon as one is available.

2. 19 сентября 2024 г. в 19:02 UTCidentified

   Onspring is continuing to experience temporary connectivity issues. We have identified the issue and are working on a resolution.

3. 19 сентября 2024 г. в 22:36 UTCidentified

   We are currently finalizing updates to restore Onspring instance connectivity. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve this issue.

4. 20 сентября 2024 г. в 03:36 UTCresolved

   Connectivity to Onspring has been successfully restored. No data was lost and security protocols remained fully intact throughout the process. A detailed root cause analysis will be provided as soon as it is available. Thank you for your patience and understanding.

1. 24 июня 2024 г. в 13:54 UTCidentified

   The Onspring API is currently experiencing an issue, which has been identified. A fix is in process. We will provide a resolution as quickly as possible.

2. 24 июня 2024 г. в 16:04 UTCresolved

   APIs are now operating as normal.

1. 20 октября 2023 г. в 18:50 UTCinvestigating

   Onspring users may be experiencing temporary connectivity or slowness issues. We are actively investigating and will provide an update as quickly as possible.

2. 20 октября 2023 г. в 19:11 UTCresolved

   The temporary connectivity issues and slowness were related to an issue with a database cache cluster. The issue has been resolved, and all Onspring instances should be performing normally. We've confirmed there was no data loss.

1. 9 октября 2023 г. в 14:34 UTCinvestigating

   Onspring users may be experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

2. 9 октября 2023 г. в 17:52 UTCinvestigating

   We are continuing to investigate connectivity and performance issues. Users should be experiencing improved performance at this time. We will provide additional updates as issues are resolved.

3. 9 октября 2023 г. в 21:35 UTCresolved

   Connectivity to Onspring is restored. Thank you for your patience.

1. 31 августа 2023 г. в 19:24 UTCinvestigating

   Onspring users may be experiencing temporary data processing issues. We are actively investigating and will provide a resolution as quickly as possible.

2. 31 августа 2023 г. в 21:00 UTCinvestigating

   We are continuing to investigate this issue and are working toward a resolution.

3. 31 августа 2023 г. в 22:24 UTCmonitoring

   Formula performance has returned to normal, and search indexing is in recovery. We will continue to monitor until search indexing is fully operational.

4. 1 сентября 2023 г. в 03:39 UTCresolved

   This incident has been resolved.

1. 22 марта 2023 г. в 14:48 UTCinvestigating

   Some Onspring clients are experiencing temporary delays in email message delivery. We are actively investigating and working to resolve the issue.

2. 22 марта 2023 г. в 15:08 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 марта 2023 г. в 17:33 UTCresolved

   This incident has been resolved.

1. 3 февраля 2023 г. в 17:24 UTCinvestigating

   The delivery service Onspring uses for Email Messaging is experiencing delays. These delays are affecting the delivery of emails from Onspring instances. The delays are temporary and should soon be resolved, at which time, messages will be sent.

2. 3 февраля 2023 г. в 18:46 UTCresolved

   Emails are now being delivered from Onspring instances as normal. Thank you for your patience as we have monitored this issue.

1. 29 января 2023 г. в 22:25 UTCinvestigating

   Onspring users may be experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

2. 29 января 2023 г. в 22:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 29 января 2023 г. в 22:59 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 29 января 2023 г. в 23:57 UTCresolved

   This incident has been resolved.

1. 16 декабря 2022 г. в 19:52 UTCidentified

   The delivery service we use for Email Messaging is experiencing delays. These delays are affecting the delivery of emails from Onspring instances. The delays are temporary and should soon be resolved, at which time, messages will be sent.

2. 16 декабря 2022 г. в 22:30 UTCidentified

   Our email delivery service provider is continuing to investigate the issue of delayed outbound messages and is working on a resolution. We will post updates as they become available.

3. 17 декабря 2022 г. в 03:35 UTCmonitoring

   Our email delivery service provider is making faster progress with outbound messaging. Emails are being delivered. We will continue to monitor until the issue is fully resolved.

4. 17 декабря 2022 г. в 12:04 UTCmonitoring

   Our email delivery service reports that newly queued emails are being delivered quickly. Emails that were queued yesterday are sending much faster, but the queue is not yet cleared. We’re continuing to monitor. Thank you for your continued patience.

5. 17 декабря 2022 г. в 14:39 UTCresolved

   Emails are now being delivered from Onspring instances as normal. Thank you for your patience as we have monitored this issue.

1. 4 декабря 2022 г. в 01:50 UTCinvestigating

   Onspring users may be experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

2. 4 декабря 2022 г. в 02:06 UTCresolved

   This incident has been resolved.

1. 10 октября 2022 г. в 01:54 UTCinvestigating

   Some Onspring users may be experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

2. 10 октября 2022 г. в 02:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 октября 2022 г. в 02:50 UTCresolved

   This incident has been resolved.

1. 6 октября 2022 г. в 15:25 UTCinvestigating

   Onspring users may be experiencing temporary connectivity issues or slowness. We are actively investigating and will provide a resolution as quickly as possible.

2. 6 октября 2022 г. в 15:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 октября 2022 г. в 16:09 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 6 октября 2022 г. в 16:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 6 октября 2022 г. в 16:42 UTCresolved

   This incident has been resolved.

1. 29 декабря 2021 г. в 01:53 UTCinvestigating

   Onspring users are experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

2. 29 декабря 2021 г. в 02:42 UTCresolved

   Onspring connectivity issues have been resolved. Please contact [email protected] if you experience any further issues. Thank you for your patience