История сбоев Opensrs

1. 1 сентября 2026 г. в 17:44 UTCinvestigating

   В настоящее время у нас возникают проблемы с нашим поставщиком телефонных услуг, что влияет на способность клиентов связаться с нами по телефону. Для получения поддержки, пожалуйста, свяжитесь с нами через чат или электронную почту для получения помощи, пока это не будет решено. Спасибо за понимание.

2. 1 сентября 2026 г. в 19:21 UTCmonitoring

   Наш поставщик услуг внедрил исправление и контролирует результаты.

3. 1 сентября 2026 г. в 20:14 UTCresolved

   Этот инцидент был урегулирован. Телефонная поддержка восстановлена.

Автоматический перевод официального обновления инцидента.

1. 11 августа 2026 г. в 15:52 UTCinvestigating

   We've investigating issues with the systemDNS service, and our engineers are investigating at this time. Possible impact: Website unavailable API failures Email disruption Application outages Authentication/login failures Third-party integration failures We will keep you informed of updates as they are available.

2. 11 августа 2026 г. в 16:31 UTCidentified

   The cause has been identified and we are currently working to apply a fix.

3. 11 августа 2026 г. в 19:00 UTCidentified

   We are continuing to work on resolving this issue. At this time we are working to have this completed by 20:00 UTC.

4. 11 августа 2026 г. в 19:50 UTCidentified

   We’re restoring DNS services as part of our recovery process. Once the necessary systems are back online, we’ll restore DNS data from a recent backup and synchronize any subsequent updates to ensure all records are fully up to date. Thank you for your patience as we work to resolve this.

5. 11 августа 2026 г. в 20:08 UTCidentified

   Our restoration efforts continue to make steady progress with DNS resolution improving for the affected domains. We will provide further updates as recovery progresses.

6. 11 августа 2026 г. в 20:30 UTCidentified

   We continue to make progress restoring domain resolution. Testing confirms that high-traffic domains are resolving successfully. The recovery continues to progress at a consistent pace. We will continue to provide updates as we work toward full restoration.

7. 11 августа 2026 г. в 21:04 UTCidentified

   Work is continuing on the domain resolution issue. Still at a consistent rate and progress.

8. 11 августа 2026 г. в 21:31 UTCresolved

   Our Engineers have resolved the issue with domain resolution on systemdns.com at this time. There should be no further issues with domain DNS resolution at this time.

1. 6 августа 2026 г. в 11:34 UTCinvestigating

   We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP again. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

2. 6 августа 2026 г. в 13:04 UTCinvestigating

   Our team is continuing to investigate the login issues affecting Cluster B. We will provide further updates as soon as they become available.

3. 6 августа 2026 г. в 14:23 UTCmonitoring

   Our engineering team has implemented a fix. As a result, service performance has improved, and we are continuing to closely monitor the environment to ensure stability.

4. 6 августа 2026 г. в 15:34 UTCresolved

   The services in Cluster B are stable and this incident has been resolved.

1. 6 августа 2026 г. в 09:48 UTCinvestigating

   В настоящее время мы расследуем сообщения о проблемах с входом в систему электронной почты, затрагивающих некоторых клиентов в кластере B - Webmail/IMAP/POP. Наша команда активно работает над тем, чтобы как можно быстрее выявить причину и восстановить нормальный сервис. Мы предоставим дополнительные обновления по мере поступления дополнительной информации.

2. 6 августа 2026 г. в 10:55 UTCresolved

   The Login issues with Cluster B have now been corrected. Start Time - 0948 UTC End Time - 1054 UTC

Автоматический перевод официального обновления инцидента.

1. 5 августа 2026 г. в 19:04 UTCinvestigating

   We are currently experiencing connection issues with the Identity Digital registry. Our engineering team is investigating the issue. This affects registrations, renewals, and management of .me, .info, .io, and .ai domains. Existing domains will continue to resolve normally.

2. 5 августа 2026 г. в 21:12 UTCinvestigating

   Our engineers are investigating with the registry about the possible cause.

3. 6 августа 2026 г. в 00:57 UTCinvestigating

   Our engineers are working with the Registry to have this issue resolved at this time. The issue is still affectingregistrations, renewals, and management of .me, .info, .io, and .ai domains, however existing domains will continue to resolve normally.

4. 6 августа 2026 г. в 03:44 UTCinvestigating

   Our engineering group is still working with the registry at this time to fully resolve the connection issues with Identity Digital. We'll provide updates as we receive them.

5. 6 августа 2026 г. в 09:58 UTCinvestigating

   We are continuing to investigate this issue.

6. 6 августа 2026 г. в 14:34 UTCinvestigating

   Our Team continues to work with the Registry to resolve the connection issues affecting certain Identity Digital TLDs.

7. 6 августа 2026 г. в 19:40 UTCresolved

   The connection issues with Identity Digital registry have been resolved.

1. 5 августа 2026 г. в 16:18 UTCinvestigating

   Мы расследуем проблему, не позволяющую некоторым пользователям из Кластера B войти в Webmail. Услуги IMAP и POP не затронуты. Наша инженерная команда была задействована. Мы предоставим обновление, как только у нас будет дополнительная информация.

2. 5 августа 2026 г. в 18:03 UTCinvestigating

   The incident also impacts IMAP and POP. They are also experiencing slower response times. Our engineering team is actively working on a resolution.

3. 5 августа 2026 г. в 19:41 UTCresolved

   This incident has been resolved. All services are operating normally.

Автоматический перевод официального обновления инцидента.

1. 23 июля 2026 г. в 15:52 UTCinvestigating

   В настоящее время мы сталкиваемся с ошибками при поиске домена .IT. Наша инженерная команда занимается этим вопросом. Существующие домены будут решаться нормально.

2. 23 июля 2026 г. в 19:11 UTCinvestigating

   Наша команда продолжает работать с реестром, чтобы решить проблему. Этот инцидент может повлиять на регистрацию, передачу и управление доменами .IT. Мы предоставим дополнительные обновления, как только получим дополнительную информацию из реестра.

3. 23 июля 2026 г. в 22:22 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 2 июля 2026 г. в 01:21 UTCinvestigating

   We are aware of an issue affecting Cluster A involving Our engineers have been engaged and are investigating

2. 2 июля 2026 г. в 01:58 UTCmonitoring

   Our Engineers have identified the issue and implemented a fix. Services have recovered at this time and we'll continue to monitor. Start: 2026-07-02 00:37 UTC End: 2026-07-02 01:50

3. 2 июля 2026 г. в 02:53 UTCresolved

   This incident has been resolved.

1. 17 июня 2026 г. в 19:13 UTCinvestigating

   We are investigating reports of degraded performance affecting identity services. Customers may experience issues while registering for new domains, initiating domain transfers, and making contact changes. We will provide an update within 30 minutes.

2. 17 июня 2026 г. в 19:38 UTCmonitoring

   We have detected the cause, due to a planned system change. The services have been restarted and the requests are once again being handled as expected. We are moving this to monitoring state.

3. 17 июня 2026 г. в 19:54 UTCresolved

   All services have now been restored. Started: 2026-06-17 18:58 UTC Resolved: 2026-06-17 19:38 UTC

1. 14 июня 2026 г. в 14:28 UTCmonitoring

   The engineering team identified an issue with our outbound mail filter that was impacting email sending. A fix has been applied and we are currently monitoring for recovery.

2. 14 июня 2026 г. в 15:09 UTCresolved

   This incident has been resolved.

1. 12 мая 2026 г. в 16:18 UTCinvestigating

   Our engineers are investigating an email sending issue impacting cluster A and cluster B users.

2. 12 мая 2026 г. в 16:39 UTCresolved

   There was an issue with the antivirus servers, which caused the service to fail and emails to be rejected. A fix has been implemented, and the Anti-virus services are operational. This incident has been resolved.

1. 23 апреля 2026 г. в 18:08 UTCinvestigating

   We are currently experiencing an issue affecting logging into the Reseller Control Panel. Our Engineering has been engaged and is investigating the issue.

2. 23 апреля 2026 г. в 18:32 UTCinvestigating

   Our Engineering team is continuing to investigate the issue. When logging in to the Control Panel, you might notice an error "Your session has expired, please verify your login." The issue can be mitigated by reloading the page for the time being.

3. 23 апреля 2026 г. в 18:40 UTCresolved

   The login issue with the Reseller Control Panel is now resolved.

1. 22 апреля 2026 г. в 20:41 UTCinvestigating

   We are investigating an issue affecting outbound email sending on Cluster A, with failures observed in webmail showing SMTP connection errors. Our engineering team has been engaged and is investigating.

2. 22 апреля 2026 г. в 20:45 UTCresolved

   Engineering has applied a fix and the issue has been resolved.

1. 19 апреля 2026 г. в 10:55 UTCinvestigating

   We are currently investigating an issue impacting services for .ai, .llc, and .center domains. Our engineering team is actively working to identify the root cause and restore normal operations as quickly as possible. We will share additional updates as soon as more information becomes available.

2. 19 апреля 2026 г. в 12:22 UTCresolved

   We have identified and corrected the issue and domain lookups for .ai, .llc and .center are now restored.

1. 16 апреля 2026 г. в 09:43 UTCinvestigating

   We are currently experiencing connectivity issues with the AFNIC (.FR) registry, which may impact order processing. Our team has already contacted the registry and is actively working to resolve the issue. We’ll provide updates as soon as the connection is restored.

2. 16 апреля 2026 г. в 11:12 UTCresolved

   Thank you for your patience, this issue has now been resolved.

1. 4 апреля 2026 г. в 16:49 UTCinvestigating

   Please be aware we are currently experiencing issues with logging in to Cluster B email accounts via Webmail, IMAP and POP Our engineers are aware and are working to resolve the issue. We will provide updates as they are available.

2. 4 апреля 2026 г. в 18:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 апреля 2026 г. в 23:14 UTCinvestigating

   The issue is still under investigation, and our team is actively working toward a resolution.

4. 4 апреля 2026 г. в 23:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results

5. 5 апреля 2026 г. в 01:24 UTCresolved

   This incident has been resolved

1. 4 апреля 2026 г. в 10:58 UTCinvestigating

   Please be aware we are currently experiencing issues with logging in to Cluster B email accounts via Webmail, IMAP and POP Our engineers are aware and are working to resolve the issue. We will provide updates as they are available.

2. 4 апреля 2026 г. в 12:14 UTCresolved

   That you for your patience. The Cluster B issues have now been resolved.

1. 2 апреля 2026 г. в 13:28 UTCinvestigating

   We are currently experiencing delays when querying and submitting updates for certain ccTLDs like .DE, .FR and .MX. Our engineering team is investigating this at this time. Existing domains will continue to resolve normally.

2. 2 апреля 2026 г. в 15:15 UTCresolved

   Our connections are now stable for ccTLDs. This incident has been resolved.

1. 1 апреля 2026 г. в 14:30 UTCinvestigating

   We are currently experiencing delays when querying and submitting updates for .de and .fr domains. Our engineering team is investigating this at this time. This affects registrations, renewals, and management of .de and .fr domains. Existing domains will continue to resolve normally. For a list of affected TLDs, please see: http://opensrs.help/chart

2. 1 апреля 2026 г. в 18:26 UTCresolved

   We've monitored our connections for latency and see it's been stable, not affecting .de and .fr domains requests and actions on them. This incidence has been resolved.

1. 20 марта 2026 г. в 19:21 UTCinvestigating

   We are currently investigating an issue where some resellers may be unable to renew .DE domains. Any impact on other ccTLDs is also under investigation. We will provide future updates on this issue.

2. 20 марта 2026 г. в 20:02 UTCresolved

   Engineering has applied a fix. This incident has been resolved.