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    История сбоев Patreon

    50 Patreon incidents · июль 2024 г. — official updates, affected components, duration and resolution details.

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    Stripe Payouts приостановили

    Начало 13 октября 2026 г. в 00:05 UTC · 12h 35m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Payout
    1. 13 октября 2026 г. в 00:05 UTCinvestigating

      Выплаты USD ACH через Stripe временно приостановлены. Мы работаем над тем, чтобы возобновить их как можно быстрее и поделиться обновлениями, как только они вернутся. Приносим извинения за неудобства.

    2. 13 октября 2026 г. в 12:41 UTCresolved

      Этот инцидент был урегулирован.

    Автоматический перевод официального обновления инцидента.

    Degraded Site Availability

    Начало 26 мая 2026 г. в 21:00 UTC · 37m

    OutageКритический инцидент
    1. 26 мая 2026 г. в 21:00 UTCinvestigating

      We are experiencing an issue affecting functionality across the site and are actively working on resolution.

    2. 26 мая 2026 г. в 21:37 UTCresolved

      The issue where we were experiencing affected functionality across the site has been resolved.

    Video uploads are hanging

    Начало 14 мая 2026 г. в 20:32 UTC · 16m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Posts
    1. 14 мая 2026 г. в 20:32 UTCinvestigating

      New video uploads are hanging. We are investigating the issue.

    2. 14 мая 2026 г. в 20:48 UTCresolved

      Video upload functionality has been restored.

    Degraded playback on Android

    Начало 6 мая 2026 г. в 17:44 UTC · 1d 3h

    IssuesНезначительный инцидент
    1. 6 мая 2026 г. в 17:44 UTCinvestigating

      We are currently experiencing some playback issues on Android devices. Our team is aware of this and actively working on implementing a fix.

    2. 7 мая 2026 г. в 00:03 UTCmonitoring

      We are monitoring the situation while systems return back to normal. Thank you for your patience.

    3. 7 мая 2026 г. в 21:20 UTCresolved

      The issue with payback on Android has been resolved, and systems are functioning normally at this time. Thank you for bearing with us.

    Issue affecting bulk messaging

    Начало 22 апреля 2026 г. в 17:53 UTC · 1h 2m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Messaging
    1. 22 апреля 2026 г. в 17:53 UTCidentified

      Our team is aware of an issue affecting creators’ ability to message multiple members at once. We have identified the cause of the issue, and are currently working to implement a fix.

    2. 22 апреля 2026 г. в 18:55 UTCresolved

      We have implemented a fix for this issue, and bulk messaging should now be available for all creators. Thank you for bearing with us.

    Automatic Payouts Failing

    Начало 5 апреля 2026 г. в 15:54 UTC · 2h 39m

    OutageСерьёзный инцидент
    1. 5 апреля 2026 г. в 15:54 UTCidentified

      We identified an issue that is causing automatic payouts to fail and are working on a resolution as quickly as we can. We’ll share another progress update soon.

    2. 5 апреля 2026 г. в 16:18 UTCidentified

      We have implemented a fix and are processing all delayed automatic payouts. We’ll share another update once all processing is complete. Thank you for your patience!

    3. 5 апреля 2026 г. в 18:32 UTCresolved

      All delayed automatic payments have completed processing and this issue is fully resolved. Thank you for bearing with us!

    Payouts Issue

    Начало 2 апреля 2026 г. в 18:19 UTC · 1h 2m

    OutageСерьёзный инцидент
    1. 2 апреля 2026 г. в 18:19 UTCidentified

      One of our upstream payment processors is currently experiencing an outage which is affecting payouts. We will continue to monitor and provide updates as they become available.

    2. 2 апреля 2026 г. в 19:21 UTCresolved

      The issue with the payment processor has been resolved, and payouts should be functioning normally at this time. Thank you for bearing with us.

    Insights Experiencing Delays

    Начало 28 февраля 2026 г. в 15:03 UTC · 52m

    OutageСерьёзный инцидент
    1. 28 февраля 2026 г. в 15:03 UTCinvestigating

      We’re currently experiencing issues with Insights that may result in delayed data updates. The team is actively working towards a resolution.

    2. 28 февраля 2026 г. в 15:55 UTCresolved

      The issue affecting Insights has been resolved.

    Intermittent Site Performance Issues

    Начало 28 февраля 2026 г. в 00:48 UTC · 47m

    OutageСерьёзный инцидент
    1. 28 февраля 2026 г. в 00:48 UTCinvestigating

      We’re experiencing intermittent issues across the site impacting performance. We’re actively working on a resolution.

    2. 28 февраля 2026 г. в 01:35 UTCresolved

      Intermittent site issues have been resolved. Site performance is back to normal.

    Email Delivery Issue

    Начало 25 февраля 2026 г. в 22:06 UTC · 46m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Email notifications
    1. 25 февраля 2026 г. в 22:06 UTCinvestigating

      We’re investigating an issue affecting email delivery that may cause delays. Our team is actively working on a resolution.

    2. 25 февраля 2026 г. в 22:53 UTCresolved

      The issue affecting email delivery has been resolved, and emails are now resuming.

    App launch failure on iOS 16

    Начало 19 февраля 2026 г. в 22:10 UTC · 16h 1m

    OutageСерьёзный инцидент
    1. 19 февраля 2026 г. в 22:10 UTCinvestigating

      We’re investigating an issue with mobile app version 126.8.0 that is preventing the app from launching for all users on iOS 16. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

    2. 19 февраля 2026 г. в 22:38 UTCidentified

      We have identified the issue and are implementing a resolution. We’ll share another update shortly!

    3. 20 февраля 2026 г. в 14:12 UTCresolved

      We’re back! We have implemented a fix for this issue. Please update to the latest version of the iOS mobile app (126.8.1), and it should launch as normal. Thanks for bearing with us.

    Patreon Outage

    Начало 5 декабря 2025 г. в 09:37 UTC · 9m

    OutageКритический инцидент
    1. 5 декабря 2025 г. в 09:37 UTCmonitoring

      We experienced an outage, but are now back and monitoring the situation.

    2. 5 декабря 2025 г. в 09:45 UTCresolved

      We experienced an outage, but are now recovered.

    iOS Mobile App is Freezing

    Начало 21 ноября 2025 г. в 19:24 UTC · 1d 0h

    OutageСерьёзный инцидент
    1. 21 ноября 2025 г. в 19:24 UTCinvestigating

      We're investigating reports of the iOS mobile app freezing on launch and are working to fix the problem as quickly as possible. We'll share another update soon.

    2. 22 ноября 2025 г. в 20:14 UTCresolved

      We’re back! We have fixed the issue and the iOS mobile app should be working as normal. Thanks for bearing with us.

    Chat Reactions Issue

    Начало 19 ноября 2025 г. в 22:33 UTC · 22h 8m

    OutageСерьёзный инцидент
    1. 19 ноября 2025 г. в 22:33 UTCinvestigating

      We are investigating an issue on the iOS application where users cannot open up reaction sheets for messages in community chats, drops, and livestreams.

    2. 20 ноября 2025 г. в 20:41 UTCresolved

      This issue has been resolved. Chat reactions are now working as normal. Thank you for your patience!

    Login Issues

    Начало 18 ноября 2025 г. в 15:30 UTC · 2h 25m

    OutageСерьёзный инцидент
    1. 18 ноября 2025 г. в 15:30 UTCinvestigating

      Login issues persist. We’re continuing to investigate. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

    2. 18 ноября 2025 г. в 16:01 UTCmonitoring

      We’re recovering from this incident and will continue to monitor the situation. We’ll provide updates as they become available. Thank you for your patience.

    3. 18 ноября 2025 г. в 17:55 UTCresolved

      We’re back! Logins should be working again as normal. Thanks for bearing with us.

    Login Issues

    Начало 18 ноября 2025 г. в 13:55 UTC · 42m

    OutageСерьёзный инцидент
    1. 18 ноября 2025 г. в 13:55 UTCinvestigating

      We’re investigating an issue that is impacting logins. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

    2. 18 ноября 2025 г. в 14:37 UTCresolved

      We’re investigating an issue that is impacting logins. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

    Degraded site performance

    Начало 16 ноября 2025 г. в 21:33 UTC · 1h 23m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Patreon website
    1. 16 ноября 2025 г. в 21:33 UTCinvestigating

      We are actively investigating degraded site performance

    2. 16 ноября 2025 г. в 22:56 UTCresolved

      This incident has been resolved, site performance has returned to normal.

    Payouts issue

    Начало 5 ноября 2025 г. в 20:09 UTC · 16h 59m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Payout
    1. 5 ноября 2025 г. в 20:09 UTCinvestigating

      One of our upstream payment processors is currently experiencing an outage which is affecting payouts. We will continue to monitor and provide updates as they become available.

    2. 6 ноября 2025 г. в 13:09 UTCresolved

      The issue with our payment processor has been resolved, and payouts should be functioning normally at this time. Thank you for your patience.

    System data delays

    Начало 1 ноября 2025 г. в 22:58 UTC · 18h 26m

    OutageСерьёзный инцидент
    1. 1 ноября 2025 г. в 22:58 UTCinvestigating

      Multiple systems are experiencing data delays. We are experiencing a system degradation that is leading to delays in updating data across several products. Impacted surfaces include Search and Insights. The root cause has been identified and a fix is being implemented.

    2. 2 ноября 2025 г. в 17:25 UTCresolved

      Multiple systems are experiencing data delays. We are experiencing a system degradation that is leading to delays in updating data across several products. Impacted surfaces include Search and Insights. The root cause has been identified and a fix is being implemented.

    Mass Bulk DM Not Working

    Начало 28 октября 2025 г. в 19:22 UTC · 2h 46m

    OutageСерьёзный инцидент
    1. 28 октября 2025 г. в 19:22 UTCidentified

      We are currently investigating an issue with Mass DMs. We will continue to work on a resolution.

    2. 28 октября 2025 г. в 22:08 UTCresolved

      We have resolved the issue with DMs. Thank you for your patience.