История сбоев Payu Africa

1. 8 сентября 2026 г. в 12:12 UTCidentified

   Песочница / среда постановки в настоящее время недоступна. Инженеры пытаются решить проблему как можно скорее. Обратите внимание, что это не влияет на ежедневные транзакции, а только на интеграцию тестирования.

2. 8 сентября 2026 г. в 14:18 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 15 июля 2026 г. в 08:13 UTCinvestigating

   Высокие показатели отказов наблюдаются для транзакций Mastercard через 3DS. Мы следим за ситуацией и предоставим обратную связь.

2. 15 июля 2026 г. в 14:10 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 15 июля 2026 г. в 06:55 UTCidentified

   В настоящее время транзакции Discovery Miles затронуты. В основном это влияет на мобильность. Инженеры ведут расследование с Discovery.

2. 21 июля 2026 г. в 08:25 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 14 июля 2026 г. в 13:39 UTCinvestigating

   [Южная Африка] Обратите внимание, что PayU получил сообщение от Capitec о том, что у них возникли проблемы с банковским приложением. Это касается всех транзакций Capitec Pay. В настоящее время мы находимся в контакте с Capitec, чтобы гарантировать, что мы можем предоставить обновления, как только они будут доступны.

2. 15 июля 2026 г. в 06:54 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 15 июля 2026 г. в 08:14 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 4 июля 2026 г. в 22:25 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.

2. 5 июля 2026 г. в 08:29 UTCmonitoring

   We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.

3. 5 июля 2026 г. в 10:44 UTCresolved

   This incident has been resolved.

1. 25 июня 2026 г. в 13:43 UTCinvestigating

   [PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.

2. 25 июня 2026 г. в 13:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 июня 2026 г. в 13:58 UTCmonitoring

   The Capitec Pay service has recovered. They are monitoring it closely.

4. 26 июня 2026 г. в 14:05 UTCresolved

   This incident has been resolved.

1. 25 июня 2026 г. в 09:11 UTCidentified

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 25 июня 2026 г. в 13:54 UTCidentified

   We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.

3. 25 июня 2026 г. в 14:02 UTCmonitoring

   Staging certificate issues has been resolved. We will keep a eye on things.

4. 25 июня 2026 г. в 14:30 UTCresolved

   This incident has been resolved.

1. 24 июня 2026 г. в 09:01 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.

2. 24 июня 2026 г. в 09:11 UTCmonitoring

   A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.

3. 24 июня 2026 г. в 12:55 UTCresolved

   This incident has been resolved.

1. 7 июня 2026 г. в 07:17 UTCidentified

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 7 июня 2026 г. в 10:06 UTCresolved

   We have noted that transactions are being completed. We will continue to monitor

1. 4 июня 2026 г. в 08:18 UTCinvestigating

   [South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.

2. 4 июня 2026 г. в 10:45 UTCresolved

   Mobicred has confirmed that their services are back to normal state.

1. 4 июня 2026 г. в 07:44 UTCinvestigating

   PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.

2. 4 июня 2026 г. в 07:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 июня 2026 г. в 11:23 UTCmonitoring

   We have noted significant improvement, we will continue to monitor.

4. 4 июня 2026 г. в 12:41 UTCresolved

   This incident has been resolved.

1. 25 мая 2026 г. в 10:05 UTCinvestigating

   Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.

2. 25 мая 2026 г. в 15:42 UTCresolved

   Nedbank has confirmed the issues was resolved

1. 14 апреля 2026 г. в 12:40 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 14 апреля 2026 г. в 23:27 UTCresolved

   This incident has been resolved.

1. 27 марта 2026 г. в 12:02 UTCinvestigating

   [South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.

2. 27 марта 2026 г. в 13:24 UTCresolved

   This incident has been resolved.

1. 16 февраля 2026 г. в 14:28 UTCinvestigating

   [South Africa] Card transaction are currently being affected. Engineers are investigating.

2. 16 февраля 2026 г. в 15:19 UTCmonitoring

   We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.

3. 16 февраля 2026 г. в 17:50 UTCresolved

   This incident has been resolved.

1. 5 февраля 2026 г. в 07:21 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.

2. 5 февраля 2026 г. в 07:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 февраля 2026 г. в 19:29 UTCresolved

   A fix was applied to address the issue. Bank card transactions are processing normally.

1. 5 февраля 2026 г. в 01:55 UTCinvestigating

   Card transactions are currently being affected after earlier maintenance. We are currently investigating.

2. 5 февраля 2026 г. в 02:17 UTCresolved

   Card processing has been fully restored. We will keep monitoring.

1. 28 ноября 2025 г. в 11:06 UTCidentified

   Payflex has informed us that are having system issues. They have confirmed that they will provide more information as it becomes available.

2. 28 ноября 2025 г. в 11:47 UTCresolved

   The payment provider has confirmed resolution of the issues.

1. 28 ноября 2025 г. в 09:35 UTCinvestigating

   We have noted a spike in failures on FNB platform issues. The team is in touch with the bank to get more information on the issue. We will provide more information as soon as we receive it.

2. 28 ноября 2025 г. в 10:09 UTCidentified

   The issuer has confirmed that they are currently investigating the issue. PayU will keep you posted.

3. 28 ноября 2025 г. в 11:08 UTCidentified

   We are noticing steady recovery on the FNB transactions. We will continue to monitor.

4. 28 ноября 2025 г. в 11:45 UTCmonitoring

   We will monitor for an hour to ensure full recovery.

5. 28 ноября 2025 г. в 12:24 UTCinvestigating

   We have noted a spike in errors again, we will continue to engage with FNB. We will provide more detail as we receive it.

6. 28 ноября 2025 г. в 14:00 UTCmonitoring

   We have received confirmation from the bank that the issue has ben resolved.

7. 28 ноября 2025 г. в 14:04 UTCresolved

   This incident has been resolved.

1. 8 ноября 2025 г. в 08:06 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 8 ноября 2025 г. в 08:14 UTCidentified

   Incident has been reported to Discovery to investigate.

3. 8 ноября 2025 г. в 08:25 UTCmonitoring

   Transactions seem to be processing successfully now. Will continue to monitor for now.

4. 8 ноября 2025 г. в 08:48 UTCresolved

   This incident has been resolved.