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    История сбоев Plentific

    51 Plentific incidents · январь 2020 г. — official updates, affected components, duration and resolution details.

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    Выявлена проблема: Исправление все еще в работе - Приложение для проверки: проблема входа в iOS

    Начало 23 октября 2026 г. в 13:20 UTC · 20h 31m

    IssuesНезначительный инцидент
    Затронутые компоненты
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementCalendar & Dynamic SchedulingSandbox environmentAPI & Webhooks
    1. 23 октября 2026 г. в 13:20 UTCidentified

      Мы работаем над исправлением для приложения Inspection: проблема входа в систему iOS, но на данный момент у нас нет никаких дополнительных обновлений. Спасибо за ваше терпение.

    2. 24 октября 2026 г. в 09:51 UTCresolved

      Мы выпустили новую версию приложения, и проблема решена сейчас (2.19.8). Мы сожалеем о неудобствах, которые это вызвало. Если вы видите какие-либо постоянные проблемы, не стесняйтесь связаться с нашей командой.

    Автоматический перевод официального обновления инцидента.

    Investigating service disruption for Inspections

    Начало 20 мая 2026 г. в 09:31 UTC · 13m

    OutageСерьёзный инцидент
    Затронутые компоненты
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 20 мая 2026 г. в 09:31 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 20 мая 2026 г. в 09:38 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 20 мая 2026 г. в 09:43 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Identified service disruption

    Начало 16 октября 2025 г. в 09:52 UTC · 27m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Reporting, data and analyticsNotificationsPaymentsWork order managementAPI & Webhooks
    1. 16 октября 2025 г. в 09:52 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. 16 октября 2025 г. в 09:52 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 16 октября 2025 г. в 09:59 UTCmonitoring

      We’ve resolved the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 16 октября 2025 г. в 10:19 UTCresolved

      This incident has been resolved.

    Identified service disruption

    Начало 8 июля 2025 г. в 11:45 UTC · 9m

    Pending
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 8 июля 2025 г. в 11:45 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. 8 июля 2025 г. в 11:47 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 8 июля 2025 г. в 11:54 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating stability issues

    Начало 1 июля 2025 г. в 08:47 UTC · 3h 30m

    IssuesНезначительный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 1 июля 2025 г. в 08:47 UTCinvestigating

      We’re currently experiencing stability issues related to our platform. Users may be experiencing problems when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 1 июля 2025 г. в 10:22 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 1 июля 2025 г. в 12:17 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 14 марта 2025 г. в 13:11 UTC · 1h 31m

    IssuesНезначительный инцидент
    Затронутые компоненты
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementCalendar & Dynamic SchedulingSandbox environmentAPI & Webhooks
    1. 14 марта 2025 г. в 13:11 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 14 марта 2025 г. в 14:20 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 14 марта 2025 г. в 14:41 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 24 февраля 2025 г. в 16:14 UTC · 51m

    OutageСерьёзный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 24 февраля 2025 г. в 16:14 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 24 февраля 2025 г. в 16:38 UTCmonitoring

      The previous service disruption related to our platform is now resolved. We’re continuing our monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 24 февраля 2025 г. в 17:05 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 6 декабря 2024 г. в 16:17 UTC · 41m

    OutageСерьёзный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 6 декабря 2024 г. в 16:17 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 6 декабря 2024 г. в 16:32 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 6 декабря 2024 г. в 16:58 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 13 ноября 2024 г. в 08:58 UTC · 1h 27m

    OutageСерьёзный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementAPI & Webhooks
    1. 13 ноября 2024 г. в 08:58 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 13 ноября 2024 г. в 09:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 ноября 2024 г. в 09:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 ноября 2024 г. в 09:32 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 13 ноября 2024 г. в 10:26 UTCresolved

      This incident has been resolved.

    Investigating service disruption

    Начало 6 ноября 2024 г. в 07:35 UTC · 3h 10m

    OutageКритический инцидент
    Затронутые компоненты
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementCalendar & Dynamic SchedulingSandbox environmentAPI & Webhooks
    1. 6 ноября 2024 г. в 07:35 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 6 ноября 2024 г. в 09:13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 ноября 2024 г. в 09:39 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 6 ноября 2024 г. в 10:45 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 23 января 2024 г. в 12:18 UTC · 5h 24m

    OutageСерьёзный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 23 января 2024 г. в 12:18 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 23 января 2024 г. в 17:42 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Identified service disruption

    Начало 2 ноября 2023 г. в 11:21 UTC · 38m

    IssuesНезначительный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 2 ноября 2023 г. в 11:21 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. 2 ноября 2023 г. в 11:42 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 2 ноября 2023 г. в 11:58 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 4 октября 2023 г. в 08:56 UTC · 32m

    OutageСерьёзный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 4 октября 2023 г. в 08:56 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 4 октября 2023 г. в 09:00 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    3. 4 октября 2023 г. в 09:21 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 4 октября 2023 г. в 09:27 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 16 августа 2023 г. в 09:41 UTC · 44m

    IssuesНезначительный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementAPI & Webhooks
    1. 16 августа 2023 г. в 09:41 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 16 августа 2023 г. в 10:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 августа 2023 г. в 10:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 августа 2023 г. в 10:25 UTCresolved

      This incident has been resolved.

    Investigating service disruption

    Начало 5 июля 2023 г. в 09:44 UTC · 59m

    OutageСерьёзный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 5 июля 2023 г. в 09:44 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 5 июля 2023 г. в 09:55 UTCmonitoring

      The incident is resolved. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 5 июля 2023 г. в 10:43 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 18 мая 2023 г. в 09:29 UTC · 38m

    OutageСерьёзный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 18 мая 2023 г. в 09:29 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 18 мая 2023 г. в 09:50 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    3. 18 мая 2023 г. в 09:55 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 18 мая 2023 г. в 10:07 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Public API TLS certificate issue

    Начало 27 апреля 2023 г. в 16:43 UTC · 1h 10m

    OutageКритический инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 27 апреля 2023 г. в 16:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 апреля 2023 г. в 17:20 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 27 апреля 2023 г. в 17:54 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Identified service disruption

    Начало 22 марта 2023 г. в 11:59 UTC · 59m

    IssuesНезначительный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 22 марта 2023 г. в 11:59 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. 22 марта 2023 г. в 12:50 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 22 марта 2023 г. в 12:57 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 8 февраля 2023 г. в 11:16 UTC · 34m

    IssuesНезначительный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 8 февраля 2023 г. в 11:16 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing speed issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 8 февраля 2023 г. в 11:22 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    3. 8 февраля 2023 г. в 11:37 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 8 февраля 2023 г. в 11:50 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Начало 20 октября 2022 г. в 08:29 UTC · 4h 2m

    OutageСерьёзный инцидент
    Затронутые компоненты
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 20 октября 2022 г. в 08:29 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 20 октября 2022 г. в 09:00 UTCmonitoring

      The platform is now up-and-running. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 20 октября 2022 г. в 12:31 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.