История сбоев Practice Fusion

1. 19 августа 2026 г. в 14:34 UTCinvestigating

   Мы знаем о проблеме, влияющей на программное обеспечение Practice Fusion Billing. Мы работаем над тем, чтобы решить этот вопрос как можно скорее.

2. 19 августа 2026 г. в 14:38 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 19 августа 2026 г. в 21:24 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 22 июля 2026 г. в 13:35 UTCinvestigating

   В настоящее время мы расследуем вопрос, затрагивающий чаты и веб-кейсы. Свяжитесь с нами по телефону (415) 346-7700 или бесплатно по телефону (844) 903-7567, понедельник - пятница, 9 утра - 7:45 вечера EST.

2. 22 июля 2026 г. в 13:40 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 22 июля 2026 г. в 13:54 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

4. 22 июля 2026 г. в 13:57 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 11 июня 2026 г. в 13:34 UTCinvestigating

   We are currently investigating this issue.

2. 11 июня 2026 г. в 15:12 UTCidentified

   The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

3. 11 июня 2026 г. в 15:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

4. 11 июня 2026 г. в 15:31 UTCresolved

   This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

1. 10 июня 2026 г. в 14:15 UTCinvestigating

   We are currently investigating this issue.

2. 10 июня 2026 г. в 14:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 июня 2026 г. в 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 июня 2026 г. в 20:37 UTCresolved

   This incident has been resolved.

1. 2 июня 2026 г. в 20:43 UTCinvestigating

   We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

2. 2 июня 2026 г. в 21:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 июня 2026 г. в 21:05 UTCresolved

   This incident has been resolved.

1. 18 мая 2026 г. в 17:45 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 18 мая 2026 г. в 17:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 мая 2026 г. в 18:00 UTCresolved

   This incident has been resolved.

1. 13 мая 2026 г. в 17:09 UTCmonitoring

   We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

2. 19 мая 2026 г. в 14:26 UTCresolved

   This incident has been resolved.

1. 7 мая 2026 г. в 18:52 UTCinvestigating

   We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

2. 7 мая 2026 г. в 18:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 мая 2026 г. в 19:03 UTCresolved

   This incident has been resolved.

1. 13 апреля 2026 г. в 15:44 UTCinvestigating

   We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

2. 13 апреля 2026 г. в 15:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 апреля 2026 г. в 15:53 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 13 апреля 2026 г. в 16:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 13 апреля 2026 г. в 16:01 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 13 апреля 2026 г. в 16:07 UTCresolved

   This incident has been resolved.

1. 9 апреля 2026 г. в 15:01 UTCresolved

   This incident has been resolved.

1. 3 апреля 2026 г. в 19:59 UTCinvestigating

   We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

2. 6 апреля 2026 г. в 13:54 UTCresolved

   This incident has been resolved.

1. 31 марта 2026 г. в 20:11 UTCidentified

   Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

2. 31 марта 2026 г. в 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 апреля 2026 г. в 14:57 UTCresolved

   This incident has been resolved.

1. 26 марта 2026 г. в 01:06 UTCinvestigating

   We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

2. 26 марта 2026 г. в 01:24 UTCresolved

   This incident has been resolved.

1. 17 марта 2026 г. в 22:11 UTCinvestigating

   The EHR is temporarily offline to address a critical issue. We will post updates here.

2. 17 марта 2026 г. в 22:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 марта 2026 г. в 22:36 UTCresolved

   This incident has been resolved.

1. 9 марта 2026 г. в 18:56 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 9 марта 2026 г. в 19:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 марта 2026 г. в 21:42 UTCresolved

   This incident has been resolved.

1. 24 февраля 2026 г. в 23:30 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 25 февраля 2026 г. в 00:30 UTCresolved

   This incident has been resolved.

1. 20 февраля 2026 г. в 16:46 UTCinvestigating

   We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

2. 20 февраля 2026 г. в 17:09 UTCmonitoring

   We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

3. 20 февраля 2026 г. в 21:20 UTCresolved

   This incident has been resolved.

1. 17 февраля 2026 г. в 16:27 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 17 февраля 2026 г. в 16:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 февраля 2026 г. в 16:57 UTCresolved

   This incident has been resolved.

1. 12 февраля 2026 г. в 16:33 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 12 февраля 2026 г. в 16:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 февраля 2026 г. в 16:44 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 12 февраля 2026 г. в 17:32 UTCresolved

   This incident has been resolved.

1. 3 февраля 2026 г. в 23:45 UTCinvestigating

   We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

2. 4 февраля 2026 г. в 00:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 февраля 2026 г. в 01:14 UTCresolved

   This incident has been resolved.