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    История сбоев Premid

    50 Premid incidents · май 2020 г. — official updates, affected components, duration and resolution details.

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    Network Fault at Cloud Provider

    Начало 14 октября 2025 г. в 08:03 UTC · 3h 45m

    OutageСерьёзный инцидент
    Затронутые компоненты
    ExtensionWebsiteAPICloud Provider
    1. 14 октября 2025 г. в 08:03 UTCidentified

      Our cloud provider has informed us of a network outage that is currently affecting our services. They are actively working to resolve the issue, and we will keep you updated as more information becomes available.

    2. 14 октября 2025 г. в 08:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 14 октября 2025 г. в 08:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 октября 2025 г. в 11:48 UTCresolved

      This incident has been resolved.

    Unexpected Downtime During Scheduled Maintenance

    Начало 11 апреля 2025 г. в 18:30 UTC · 14h 44m

    OutageКритический инцидент
    Затронутые компоненты
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11 апреля 2025 г. в 18:30 UTCidentified

      While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.

    2. 11 апреля 2025 г. в 20:22 UTCidentified

      We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process. Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.

    3. 12 апреля 2025 г. в 00:54 UTCmonitoring

      Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.

    4. 12 апреля 2025 г. в 09:14 UTCresolved

      This incident has been resolved.

    Activities not displaying in Discord

    Начало 8 апреля 2025 г. в 09:04 UTC · 17d 6h

    OutageКритический инцидент
    Затронутые компоненты
    Extension
    1. 8 апреля 2025 г. в 09:04 UTCidentified

      We are aware of an issue where activities are not displaying in Discord. We’ve confirmed that activity data is still being sent correctly and received by Discord. However, it’s currently not being displayed as expected. This issue is on Discord’s end. We’ve already notified them, and they are looking into it. We kindly ask for your patience while Discord investigates and resolves the issue. Thank you for your understanding!

    2. 8 апреля 2025 г. в 16:49 UTCmonitoring

      Activity display appears to be recovering. We have started to see activities being displayed again, although still at a degraded rate. While Discord has not yet confirmed any fix on their end, it looks like something may have changed. We will continue monitoring the situation and keep you informed. Thank you for your continued patience and support!

    3. 12 апреля 2025 г. в 09:15 UTCmonitoring

      Activities appear to be fully operational again. We’re seeing activity display functioning as expected across the board. However, since we have not yet received any official confirmation from Discord, we will continue to keep this incident marked as active until we hear back. Thanks for sticking with us through this!

    4. 19 апреля 2025 г. в 18:16 UTCmonitoring

      Discord reports ongoing degraded performance Discord has informed us that they are still seeing degraded performance on their end. Activities should still show, but there may be a short delay before they appear. We’ll share another update as soon as we know more. Thanks again for your patience and understanding!

    5. 25 апреля 2025 г. в 15:07 UTCresolved

      This incident has been resolved.

    Documentation down

    Начало 26 июня 2022 г. в 16:18 UTC · 8h 56m

    Pending
    1. 26 июня 2022 г. в 16:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 июня 2022 г. в 01:14 UTCresolved

      This incident has been resolved.

    Website outage

    Начало 6 июня 2022 г. в 04:30 UTC · 3h 45m

    OutageКритический инцидент
    Затронутые компоненты
    Website
    1. 6 июня 2022 г. в 04:30 UTCinvestigating

      We are currently having some issues with our website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 6 июня 2022 г. в 07:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 июня 2022 г. в 08:15 UTCresolved

      This incident has been resolved.

    API outage

    Начало 15 мая 2022 г. в 06:54 UTC · 3h 57m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WebsiteAPI
    1. 15 мая 2022 г. в 06:54 UTCinvestigating

      We are currently having an issue in our API that is causing a partial outage in some parts of the website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 15 мая 2022 г. в 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 мая 2022 г. в 10:51 UTCresolved

      This incident has been resolved.

    Infrastructure issues

    Начало 13 апреля 2022 г. в 08:29 UTC · 7h 32m

    OutageКритический инцидент
    Затронутые компоненты
    ExtensionWebsiteAPIDiscord botDatabase
    1. 13 апреля 2022 г. в 08:29 UTCinvestigating

      We are currently working on a fix to an issue in our infrastructure. We are very sorry for the inconvenience this may cause.

    2. 13 апреля 2022 г. в 10:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 апреля 2022 г. в 14:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13 апреля 2022 г. в 16:00 UTCresolved

      This incident has been resolved.

    Infrastructure maintenance

    Начало 31 марта 2022 г. в 19:01 UTC · 7d 16h

    IssuesНезначительный инцидент
    Затронутые компоненты
    ExtensionWebsiteAPIDiscord botDatabase
    1. 31 марта 2022 г. в 19:01 UTCinvestigating

      We are currently doing some maintenance on our servers due to the outage of yesterday.

    2. 31 марта 2022 г. в 20:58 UTCinvestigating

      We are continuing with the maintenance. Sadly it is taking longer than expected, we have run into some issues with our storage. We are sorry for the inconvenience, we are trying to get everything back up and running as soon as possible.

    3. 31 марта 2022 г. в 21:08 UTCmonitoring

      We have found the root cause of the issue that held us back. Everything seems to run smoothly now. We will continue to monitor this incident.

    4. 8 апреля 2022 г. в 11:45 UTCresolved

      This incident has been resolved.

    Infrastructure outage

    Начало 30 марта 2022 г. в 20:08 UTC · 56m

    OutageСерьёзный инцидент
    Затронутые компоненты
    ExtensionWebsiteAPIDiscord botDatabase
    1. 30 марта 2022 г. в 20:08 UTCinvestigating

      We are currently investigating an issue in our infrastructure, the team responsible for this is currently unavailable, we hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 30 марта 2022 г. в 20:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 марта 2022 г. в 21:04 UTCresolved

      This incident has been resolved.

    SeMiD bot down.

    Начало 16 января 2022 г. в 10:52 UTC · 8d 1h

    IssuesНезначительный инцидент
    Затронутые компоненты
    Automatic deployment
    1. 16 января 2022 г. в 10:52 UTCinvestigating

      We are currently in contact with GitHub trying to bring SeMiD back online. For now translations may not be updating as fast as normal.

    2. 24 января 2022 г. в 12:44 UTCresolved

      This incident has been resolved.

    Clustering issues

    Начало 26 ноября 2021 г. в 23:55 UTC · 1d 15h

    OutageКритический инцидент
    Затронутые компоненты
    ExtensionWebsiteAPIDiscord botDatabase
    1. 26 ноября 2021 г. в 23:55 UTCinvestigating

      We are currently investigating this issue.

    2. 26 ноября 2021 г. в 23:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 ноября 2021 г. в 00:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 ноября 2021 г. в 15:46 UTCresolved

      This incident has been resolved.

    Kubernetes Issues

    Начало 11 ноября 2021 г. в 17:27 UTC · 18h 55m

    OutageКритический инцидент
    Затронутые компоненты
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11 ноября 2021 г. в 17:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 11 ноября 2021 г. в 18:49 UTCidentified

      Unfortunately PreMiD will continue it's downtime until Timeraa is available. We are sorry for the inconvenience this may cause.

    3. 12 ноября 2021 г. в 01:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 ноября 2021 г. в 12:22 UTCresolved

      This incident has been resolved.

    Database Crashloop

    Начало 12 октября 2021 г. в 16:44 UTC · 27m

    OutageСерьёзный инцидент
    Затронутые компоненты
    ExtensionWebsiteAPIDiscord botDatabase
    1. 12 октября 2021 г. в 16:44 UTCinvestigating

      We are currently investigating this issue.

    2. 12 октября 2021 г. в 17:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 октября 2021 г. в 17:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 октября 2021 г. в 17:12 UTCresolved

      This incident has been resolved.

    Network issues

    Начало 11 августа 2021 г. в 02:13 UTC · 8h 1m

    OutageСерьёзный инцидент
    Затронутые компоненты
    ExtensionWebsiteAPI
    1. 11 августа 2021 г. в 02:13 UTCinvestigating

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 11 августа 2021 г. в 10:14 UTCresolved

      This incident has been resolved.

    Downloads unavailable due to GitHub outage.

    Начало 10 августа 2021 г. в 16:34 UTC · 30m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Website
    1. 10 августа 2021 г. в 16:34 UTCmonitoring

      We are waiting for GitHub to fix the issue on their end. You can view their status updates on it here: https://www.githubstatus.com/incidents/rmfrw9dfbtbp

    2. 10 августа 2021 г. в 17:04 UTCresolved

      This incident has been resolved.

    Network issues

    Начало 29 июля 2021 г. в 11:38 UTC · 10d 3h

    OutageСерьёзный инцидент
    Затронутые компоненты
    Website
    1. 29 июля 2021 г. в 11:38 UTCidentified

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 8 августа 2021 г. в 15:30 UTCresolved

      This incident has been resolved.

    API/Website issues

    Начало 25 июня 2021 г. в 04:47 UTC · 7h 14m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WebsiteAPI
    1. 25 июня 2021 г. в 04:47 UTCidentified

      We are currently experiencing some issues with our API and Website and due to that, you may not be able to install new presences for the time being or access certain parts of our website for the time being. We already identified the issue and a fix will be implemented soon.

    2. 25 июня 2021 г. в 12:01 UTCresolved

      This incident has been resolved.

    API issues

    Начало 14 мая 2021 г. в 19:46 UTC · 3d 18h

    OutageСерьёзный инцидент
    Затронутые компоненты
    ExtensionWebsiteAPI
    1. 14 мая 2021 г. в 19:46 UTCinvestigating

      We are currently investigating this issue.

    2. 15 мая 2021 г. в 12:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 мая 2021 г. в 14:19 UTCresolved

      This incident has been resolved.

    API issues

    Начало 13 мая 2021 г. в 10:55 UTC · 7h 19m

    OutageСерьёзный инцидент
    Затронутые компоненты
    ExtensionWebsiteAPI
    1. 13 мая 2021 г. в 10:55 UTCinvestigating

      We are currently investigating this issue.

    2. 13 мая 2021 г. в 13:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 мая 2021 г. в 18:14 UTCresolved

      This incident has been resolved.

    Website connection issues.

    Начало 9 мая 2021 г. в 01:28 UTC · 8h 42m

    OutageКритический инцидент
    Затронутые компоненты
    Website
    1. 9 мая 2021 г. в 01:28 UTCinvestigating

      We are currently investigating this issue.

    2. 9 мая 2021 г. в 10:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 мая 2021 г. в 10:11 UTCresolved

      This incident has been resolved.