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    История сбоев Proton Mail

    14 Proton Mail incidents · март 2026 г. — official updates, affected components, duration and resolution details.

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    Partial outage on Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic

    Начало 25 июня 2026 г. в 07:30 UTC · 2h 46m

    Pending
    1. 25 июня 2026 г. в 07:30 UTCinvestigating

      Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 25 июня 2026 г. в 10:16 UTCresolved

      This incident has been resolved.

    Partial outage affecting Proton VPN CH servers only

    Начало 24 июня 2026 г. в 21:41 UTC · 2h 4m

    OutageСерьёзный инцидент
    1. 24 июня 2026 г. в 21:41 UTCidentified

      One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.

    2. 24 июня 2026 г. в 22:58 UTCidentified

      A power cut in an upstream datacenter affected some of our Swiss servers. It has been resolved and we are proceeding with restoring the most critical servers.

    3. 24 июня 2026 г. в 23:41 UTCmonitoring

      All servers are now booting,

    4. 24 июня 2026 г. в 23:45 UTCresolved

      All servers have been restored.

    Investigating sporadic connection reports from a small number of users

    Начало 16 июня 2026 г. в 12:27 UTC · 51m

    OutageСерьёзный инцидент
    1. 16 июня 2026 г. в 12:27 UTCinvestigating

      The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

    2. 16 июня 2026 г. в 12:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 июня 2026 г. в 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 июня 2026 г. в 13:18 UTCresolved

      We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

    Service Maintenance, June 18th

    Начало 15 июня 2026 г. в 13:16 UTC · 2d 17h

    MaintenanceТехническое обслуживание
    1. 15 июня 2026 г. в 13:16 UTCscheduled

      On Thursday, June 18th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 18 июня 2026 г. в 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 18 июня 2026 г. в 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 18 июня 2026 г. в 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, June 4th

    Начало 3 июня 2026 г. в 10:12 UTC · 20h 48m

    MaintenanceТехническое обслуживание
    1. 3 июня 2026 г. в 10:12 UTCscheduled

      On Thursday, June 4th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Mail users may experience availability issues (e.g., mailboxes will appear read-only). The maintenance will last up to 2 minutes.

    2. 4 июня 2026 г. в 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 4 июня 2026 г. в 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 4 июня 2026 г. в 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, May 29th

    Начало 27 мая 2026 г. в 14:19 UTC · 1d 16h

    MaintenanceТехническое обслуживание
    1. 27 мая 2026 г. в 14:19 UTCscheduled

      On Friday, May 29th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During this time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 29 мая 2026 г. в 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 29 мая 2026 г. в 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 29 мая 2026 г. в 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on Proton VPN servers in Andorra

    Начало 20 мая 2026 г. в 11:25 UTC · 2h 37m

    Pending
    1. 20 мая 2026 г. в 11:25 UTCinvestigating

      Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 20 мая 2026 г. в 14:01 UTCresolved

      This incident has been resolved.

    Proton VPN issue affecting Windows 7 users

    Начало 15 мая 2026 г. в 20:47 UTC · 1d 0h

    IssuesНезначительный инцидент
    1. 15 мая 2026 г. в 20:47 UTCinvestigating

      We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

    2. 16 мая 2026 г. в 10:45 UTCmonitoring

      The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.

    3. 17 мая 2026 г. в 01:36 UTCresolved

      The issue is completely resolved. There are no further problems on Windows 7.

    Server outage on Proton VPN servers in the District Of Columbia

    Начало 7 мая 2026 г. в 14:23 UTC · 5d 17h

    Pending
    1. 7 мая 2026 г. в 14:23 UTCinvestigating

      Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 13 мая 2026 г. в 08:08 UTCresolved

      This incident has been resolved.

    Proton VPN port-forwarding functionality degraded in Canada

    Начало 1 мая 2026 г. в 07:54 UTC · 1h 59m

    IssuesНезначительный инцидент
    1. 1 мая 2026 г. в 07:54 UTCinvestigating

      We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

    2. 1 мая 2026 г. в 08:21 UTCidentified

      The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

    3. 1 мая 2026 г. в 09:52 UTCresolved

      The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

    Server outage in Cambodia and Vietnam

    Начало 29 апреля 2026 г. в 08:18 UTC · 56d 23h

    MaintenanceТехническое обслуживание
    1. 29 апреля 2026 г. в 08:18 UTCscheduled

      Proton VPN servers in Cambodia and Vietnam are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 29 апреля 2026 г. в 08:19 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    3. 29 апреля 2026 г. в 08:53 UTCin_progress

      Scheduled maintenance is still in progress. We will provide updates as necessary.

    4. 29 апреля 2026 г. в 13:12 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 23rd

    Начало 22 апреля 2026 г. в 08:47 UTC · 63d 12h

    MaintenanceТехническое обслуживание
    1. 22 апреля 2026 г. в 08:47 UTCscheduled

      On Thursday, April 23rd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 30 seconds during this time, Proton Meet will be unavailable; additionally, some Mail and Drive users may experience availability issues (e.g., inbox or drive appearing read-only, or may experience temporary login issues for Proton services). Thank you for your understanding!

    2. 23 апреля 2026 г. в 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 23 апреля 2026 г. в 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 23 апреля 2026 г. в 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 9th

    Начало 7 апреля 2026 г. в 16:51 UTC · 69d 19h

    MaintenanceТехническое обслуживание
    1. 7 апреля 2026 г. в 16:51 UTCscheduled

      on Thursday, April 9th, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 60 seconds during this time, Mail users may experience availability issues (their mailbox will appear read-only). Thank you for your understanding!

    2. 9 апреля 2026 г. в 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 9 апреля 2026 г. в 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 9 апреля 2026 г. в 07:32 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on ProtonVPN server in Bangladesh

    Начало 24 марта 2026 г. в 14:00 UTC · 16d 1h

    Pending
    1. 24 марта 2026 г. в 14:00 UTCinvestigating

      Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 9 апреля 2026 г. в 15:07 UTCresolved

      This incident has been resolved.