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    История сбоев Proxyrack

    50 Proxyrack incidents · август 2019 г. — official updates, affected components, duration and resolution details.

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    USA Datacenter Proxies service issue

    Начало 26 мая 2026 г. в 05:47 UTC · 2h 10m

    IssuesНезначительный инцидент
    Затронутые компоненты
    USA Rotating
    1. 26 мая 2026 г. в 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 мая 2026 г. в 06:52 UTCmonitoring

      Performance is looking more stable

    3. 26 мая 2026 г. в 07:57 UTCresolved

      This incident has been resolved.

    MegaProxy Rotating service issue

    Начало 26 мая 2026 г. в 05:47 UTC · 2h 9m

    Pending
    Затронутые компоненты
    Unmetered Residential
    1. 26 мая 2026 г. в 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 мая 2026 г. в 06:54 UTCmonitoring

      Performance is looking more stable

    3. 26 мая 2026 г. в 07:56 UTCresolved

      This incident has been resolved.

    Mixed Datacenter Proxies service issue

    Начало 26 мая 2026 г. в 05:47 UTC · 2h 9m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Global Rotating
    1. 26 мая 2026 г. в 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 мая 2026 г. в 06:52 UTCmonitoring

      Performance is looking more stable

    3. 26 мая 2026 г. в 07:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Начало 26 мая 2026 г. в 05:46 UTC · 2h 10m

    Pending
    Затронутые компоненты
    Premium Residential
    1. 26 мая 2026 г. в 06:05 UTCinvestigating

      We are currently investigating the issue

    2. 26 мая 2026 г. в 06:58 UTCmonitoring

      Performance is looking more stable

    3. 26 мая 2026 г. в 07:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Начало 22 мая 2026 г. в 08:54 UTC · 3h 36m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Premium Residential
    1. 22 мая 2026 г. в 08:54 UTCinvestigating

      We are currently investigating the issue

    2. 22 мая 2026 г. в 10:00 UTCmonitoring

      Performance is looking more stable

    3. 22 мая 2026 г. в 12:30 UTCresolved

      This incident has been resolved. Was a once off hiccup with the DNS.

    MegaProxy Rotating service issue

    Начало 14 мая 2026 г. в 14:52 UTC · 9h 41m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Unmetered Residential
    1. 14 мая 2026 г. в 14:52 UTCinvestigating

      We are currently investigating the issue

    2. 14 мая 2026 г. в 15:53 UTCmonitoring

      Performance is looking more stable

    3. 15 мая 2026 г. в 00:33 UTCresolved

      Datacenter has reported that the issues are resolved and they will continue monitoring.

    4. 15 мая 2026 г. в 01:55 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Premium Residential Proxies service issue

    Начало 14 мая 2026 г. в 07:20 UTC · 28m

    OutageКритический инцидент
    Затронутые компоненты
    Premium Residential
    1. 14 мая 2026 г. в 07:20 UTCinvestigating

      We are currently investigating the issue

    2. 14 мая 2026 г. в 07:48 UTCresolved

      Resolving duplicate incident for this component.

    3. 15 мая 2026 г. в 01:56 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Network issue with datacenter

    Начало 14 мая 2026 г. в 03:23 UTC · 1h 54m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Premium ResidentialUnmetered ResidentialUSA RotatingPrivate ResidentialGlobal RotatingStatic USA Proxies
    1. 14 мая 2026 г. в 03:23 UTCinvestigating

      There appears to be an ongoing power / network issue with the datacenter we use - http://rackdog.com/ They are aware of this and are trying to fix it asap. We do apologise for this irregular downtime.

    2. 14 мая 2026 г. в 04:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14 мая 2026 г. в 05:17 UTCresolved

      Working as expected now.

    4. 15 мая 2026 г. в 01:57 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Test incident

    Начало 14 мая 2026 г. в 01:10 UTC · 1h 28m

    Pending
    Затронутые компоненты
    Website
    1. 14 мая 2026 г. в 01:10 UTCinvestigating

      We are currently investigating this issue.

    2. 14 мая 2026 г. в 02:38 UTCresolved

      Test completed

    Connection issues with Premium Residential proxies

    Начало 19 ноября 2024 г. в 13:55 UTC · 1h 16m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Premium Residential
    1. 19 ноября 2024 г. в 13:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 ноября 2024 г. в 14:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 ноября 2024 г. в 15:11 UTCresolved

      This incident has been resolved.

    Static USA Datacenter Downtime

    Начало 28 августа 2024 г. в 16:49 UTC · 0m

    Pending
    Затронутые компоненты
    Static USA Proxies
    1. 28 августа 2024 г. в 16:49 UTCresolved

      There were a few hours of downtime with Static USA Datacenter proxies today. This issue has already been resolved and our team is monitoring the service to make sure that the proxies continue to work as normal.

    Private & Premium performance issues

    Начало 27 апреля 2022 г. в 10:04 UTC · 12h 8m

    Pending
    Затронутые компоненты
    Premium ResidentialPrivate Residential
    1. 27 апреля 2022 г. в 10:04 UTCmonitoring

      There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

    2. 27 апреля 2022 г. в 22:12 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Performance Issues

    Начало 17 марта 2022 г. в 02:22 UTC · 3h 8m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Unmetered Residential
    1. 17 марта 2022 г. в 02:22 UTCinvestigating

      We are currently investigating this issue.

    2. 17 марта 2022 г. в 05:30 UTCresolved

      This issue has been resolved.

    Unmetered Residential - Connection Issues

    Начало 4 марта 2022 г. в 06:12 UTC · 6h 2m

    OutageКритический инцидент
    Затронутые компоненты
    Unmetered Residential
    1. 4 марта 2022 г. в 06:12 UTCinvestigating

      We are currently investigating this issue. You may experience intermediate connection issues or not be able to connect to Unmetered Residential proxies.

    2. 4 марта 2022 г. в 06:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 марта 2022 г. в 07:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 марта 2022 г. в 12:14 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Connection Errors

    Начало 17 декабря 2021 г. в 05:05 UTC · 2h 36m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Unmetered Residential
    1. 17 декабря 2021 г. в 05:05 UTCinvestigating

      We are currently investigating this issue.

    2. 17 декабря 2021 г. в 07:41 UTCresolved

      This incident has been resolved.

    Premium Residential - Issue processing requests

    Начало 14 мая 2021 г. в 07:31 UTC · 2h 2m

    OutageКритический инцидент
    Затронутые компоненты
    Premium Residential
    1. 14 мая 2021 г. в 07:31 UTCinvestigating

      We are currently investigating this issue.

    2. 14 мая 2021 г. в 07:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 мая 2021 г. в 07:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 мая 2021 г. в 09:33 UTCresolved

      This incident has been resolved.

    Megaproxy increased response time

    Начало 22 декабря 2020 г. в 19:27 UTC · 2h 6m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Unmetered Residential
    1. 22 декабря 2020 г. в 19:27 UTCinvestigating

      We are currently investigating this issue.

    2. 22 декабря 2020 г. в 21:33 UTCresolved

      This incident has been resolved.

    USA Datacenter Proxies service issue

    Начало 27 сентября 2020 г. в 03:06 UTC · 37m

    OutageКритический инцидент
    Затронутые компоненты
    USA Rotating
    1. 27 сентября 2020 г. в 03:06 UTCinvestigating

      We are currently investigating the issue

    2. 27 сентября 2020 г. в 03:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 27 сентября 2020 г. в 03:43 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Начало 11 июля 2020 г. в 04:52 UTC · 2h 23m

    OutageКритический инцидент
    Затронутые компоненты
    Premium Residential
    1. 11 июля 2020 г. в 04:52 UTCinvestigating

      We are currently investigating the issue

    2. 11 июля 2020 г. в 07:15 UTCresolved

      This incident has been resolved.

    Private Residential Proxies service issue

    Начало 8 июля 2020 г. в 09:50 UTC · 1h 19m

    OutageКритический инцидент
    Затронутые компоненты
    Private Residential
    1. 8 июля 2020 г. в 09:50 UTCinvestigating

      We are currently investigating the issue

    2. 8 июля 2020 г. в 11:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 июля 2020 г. в 11:09 UTCresolved

      This incident has been resolved.