История сбоев Quickbooks

1. 1 сентября 2026 г. в 20:56 UTCinvestigating

   В настоящее время мы расследуем проблему, затрагивающую логины QBO. Некоторые пользователи также могут видеть ошибки при использовании различных функций внутри приложения. Наша инженерная команда активно работает над решением этой проблемы, и мы будем делиться обновлениями по мере их появления. Приносим извинения за неудобства.

2. 1 сентября 2026 г. в 22:20 UTCinvestigating

   Мы продолжаем расследование этого вопроса.

3. 2 сентября 2026 г. в 04:16 UTCidentified

   Наша инженерная команда выяснила первопричину проблемы, и мы уже видим восстановление наших систем, и вскоре сервис будет полностью восстановлен. Мы будем делиться обновлениями по мере их появления. Мы приносим извинения за причиненные неудобства и благодарим вас за терпение.

4. 2 сентября 2026 г. в 04:19 UTCresolved

   Вопрос решен, и мы подтверждаем восстановление системы во всех регионах. Мы приносим извинения за причиненные неудобства и благодарим вас за терпение.

Автоматический перевод официального обновления инцидента.

1. 31 августа 2026 г. в 18:26 UTCinvestigating

   В настоящее время мы изучаем причины ошибок при поиске или просмотре транзакций.

2. 31 августа 2026 г. в 18:27 UTCinvestigating

   В настоящее время мы расследуем проблему, затрагивающую поиск. Некоторые пользователи могут видеть ошибки или не могут найти недавно добавленные данные. Наша инженерная команда активно работает над решением этой проблемы, и мы будем делиться обновлениями по мере их появления. Приносим извинения за неудобства.

3. 31 августа 2026 г. в 20:30 UTCresolved

   Вопросы поиска, затрагивающие QuickBooks, были решены. Мы продолжаем следить за полным восстановлением. Спасибо за ваше терпение

Автоматический перевод официального обновления инцидента.

1. 19 августа 2026 г. в 14:30 UTCinvestigating

   Мы знаем, что некоторые клиенты испытывают задержку при использовании QuickBooks Online. Наша инженерная команда активно исследует проблему, чтобы выявить первопричину и как можно быстрее восстановить нормальную производительность. Мы ценим ваше терпение и предоставим дополнительные обновления по мере поступления дополнительной информации.

2. 19 августа 2026 г. в 16:13 UTCmonitoring

   Проблема задержки с QuickBooks была решена. Инженерная команда внедрила исправление и продолжает следить за полным восстановлением

3. 19 августа 2026 г. в 16:54 UTCresolved

   Ранее сегодня некоторые пользователи столкнулись с проблемами с функциями QuickBooks Online (QBO). Наши команды определили и решили основную проблему. Сейчас все услуги восстановлены и функционируют в штатном режиме. Мы ценим ваше понимание и терпение.

Автоматический перевод официального обновления инцидента.

1. 5 августа 2026 г. в 13:20 UTCinvestigating

   We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.

2. 5 августа 2026 г. в 17:43 UTCmonitoring

   HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

3. 5 августа 2026 г. в 17:43 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 5 августа 2026 г. в 17:46 UTCresolved

   HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

1. 8 июля 2026 г. в 13:08 UTCinvestigating

   Мы знаем, что некоторые клиенты испытывают проблемы с логином в QuickBooks Online. Наша инженерная команда активно исследует, чтобы выявить и устранить первопричину

2. 8 июля 2026 г. в 13:09 UTCinvestigating

   Мы продолжаем расследование этого вопроса.

3. 8 июля 2026 г. в 15:07 UTCmonitoring

   Проблема с логином QuickBooks была решена. Инженерная команда внедрила исправление и продолжает следить за полным восстановлением

4. 8 июля 2026 г. в 15:07 UTCmonitoring

   Мы продолжаем отслеживать любые дополнительные проблемы.

5. 8 июля 2026 г. в 16:25 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 18 июня 2026 г. в 18:09 UTCresolved

   We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.

1. 15 июня 2026 г. в 14:54 UTCinvestigating

   Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

2. 15 июня 2026 г. в 16:45 UTCinvestigating

   We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

3. 15 июня 2026 г. в 16:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

4. 15 июня 2026 г. в 18:18 UTCresolved

   Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

1. 12 мая 2026 г. в 19:49 UTCinvestigating

   We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

2. 12 мая 2026 г. в 20:14 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 мая 2026 г. в 20:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

4. 12 мая 2026 г. в 21:00 UTCresolved

   Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

1. 27 апреля 2026 г. в 14:50 UTCinvestigating

   Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. 27 апреля 2026 г. в 16:21 UTCresolved

   This incident has been resolved.

1. 2 марта 2026 г. в 18:05 UTCinvestigating

   We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.

2. 2 марта 2026 г. в 19:20 UTCresolved

   This incident has been resolved.

1. 24 февраля 2026 г. в 03:35 UTCinvestigating

   We are currently investigating the issue.

2. 24 февраля 2026 г. в 05:32 UTCinvestigating

   Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.

3. 24 февраля 2026 г. в 06:04 UTCinvestigating

   We are continuing to investigate this issue.

4. 24 февраля 2026 г. в 07:24 UTCmonitoring

   A fix has been implemented and we're monitoring the results.

5. 24 февраля 2026 г. в 08:36 UTCresolved

   We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.

1. 20 января 2026 г. в 19:59 UTCinvestigating

   Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. 20 января 2026 г. в 22:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 января 2026 г. в 23:42 UTCresolved

   This incident has been resolved.

1. 5 января 2026 г. в 16:33 UTCidentified

   We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.

2. 5 января 2026 г. в 17:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

3. 5 января 2026 г. в 17:25 UTCresolved

   Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

1. 22 декабря 2025 г. в 21:48 UTCidentified

   We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.

2. 23 декабря 2025 г. в 05:40 UTCmonitoring

   Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy

3. 23 декабря 2025 г. в 23:07 UTCresolved

   After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.

1. 18 декабря 2025 г. в 10:52 UTCinvestigating

   Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. 18 декабря 2025 г. в 14:24 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 декабря 2025 г. в 14:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results

4. 18 декабря 2025 г. в 15:28 UTCresolved

   This incident has been resolved.

1. 3 декабря 2025 г. в 15:09 UTCinvestigating

   Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. 3 декабря 2025 г. в 15:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 декабря 2025 г. в 15:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 декабря 2025 г. в 16:32 UTCresolved

   This incident has been resolved.

1. 12 ноября 2025 г. в 20:19 UTCinvestigating

   What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.

2. 12 ноября 2025 г. в 20:21 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 ноября 2025 г. в 20:28 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 12 ноября 2025 г. в 20:29 UTCidentified

   We are continuing to work on a fix for this issue.

5. 12 ноября 2025 г. в 20:39 UTCmonitoring

   We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

6. 12 ноября 2025 г. в 20:59 UTCresolved

   This incident has been resolved.

1. 10 октября 2025 г. в 03:46 UTCmonitoring

   Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.

2. 10 октября 2025 г. в 06:04 UTCresolved

   This incident has been resolved.

1. 8 октября 2025 г. в 17:16 UTCinvestigating

   We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

2. 8 октября 2025 г. в 17:50 UTCidentified

   We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

3. 8 октября 2025 г. в 18:34 UTCmonitoring

   A fix has been implemented and we are actively monitoring the results.

4. 8 октября 2025 г. в 19:23 UTCresolved

   This incident has been resolved.

1. 29 августа 2025 г. в 13:54 UTCinvestigating

   We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

2. 29 августа 2025 г. в 14:42 UTCmonitoring

   Update on Ongoing Payroll Issue - Payroll processing is complete, funds should be available by this afternoon

3. 29 августа 2025 г. в 15:50 UTCmonitoring

   Update on Ongoing Payroll Issue - Some employees with direct deposits dated 8/29/25 may see a delay in receiving their funds. The funds have been processed and are expected to be available in your employees bank accounts by later this afternoon.

4. 30 августа 2025 г. в 00:13 UTCresolved

   This incident has been resolved. We apologize for the inconvenience this may have caused.