Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    История сбоев Redshelf

    47 Redshelf incidents · январь 2018 г. — official updates, affected components, duration and resolution details.

    Вернуться к текущему статусу

    AWS Outage

    Начало 20 октября 2025 г. в 13:40 UTC · 6h 9m

    OutageКритический инцидент
    Затронутые компоненты
    WebsiteeReaderManagement Tools
    1. 20 октября 2025 г. в 13:40 UTCinvestigating

      We are currently investigating this issue.

    2. 20 октября 2025 г. в 17:17 UTCinvestigating

      Amazon Web Services (AWS) is experiencing an outage that is affecting all internet services. This will cause problems with the RedShelf eReader that cannot be fixed until the AWS problems have been solved. We apologize for any inconvenience and will update this hourly until the problem is solved.

    3. 20 октября 2025 г. в 19:30 UTCmonitoring

      AWS services are beginning to recover. We apologize for any inconvenience and will continue to monitoring update this hourly until the problem is solved.

    4. 20 октября 2025 г. в 19:49 UTCresolved

      We've confirmed our upstream AWS issues have been resolved. Our services are recovering and should be fully operational. We're continuing to monitor.

    White Label Connectivity Issues

    Начало 15 августа 2025 г. в 20:02 UTC · 24m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WebsiteManagement Tools
    1. 15 августа 2025 г. в 20:02 UTCinvestigating

      We are currently investigating this issue.

    2. 15 августа 2025 г. в 20:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 августа 2025 г. в 20:26 UTCresolved

      This incident has been resolved.

    eReader Interruption

    Начало 5 декабря 2024 г. в 19:39 UTC · 42m

    Pending
    Затронутые компоненты
    eReader
    1. 5 декабря 2024 г. в 19:39 UTCinvestigating

      We are currently investigating this issue.

    2. 5 декабря 2024 г. в 20:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 декабря 2024 г. в 20:21 UTCresolved

      This incident has been resolved.

    RedShelf Site Interruption

    Начало 24 мая 2024 г. в 15:32 UTC · 1h 38m

    OutageКритический инцидент
    Затронутые компоненты
    Website
    1. 24 мая 2024 г. в 15:32 UTCinvestigating

      Some users have reported service degradation when trying to access materials. Our team is currently investigating.

    2. 24 мая 2024 г. в 16:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 мая 2024 г. в 17:10 UTCresolved

      This incident has been resolved.

    RedShelf Interruption

    Начало 4 сентября 2023 г. в 22:13 UTC · 17m

    OutageКритический инцидент
    Затронутые компоненты
    Website
    1. 4 сентября 2023 г. в 22:13 UTCinvestigating

      We are currently investigating this issue.

    2. 4 сентября 2023 г. в 22:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 сентября 2023 г. в 22:30 UTCresolved

      This incident has been resolved.

    RedShelf Site Interuption

    Начало 16 июня 2023 г. в 15:35 UTC · 2h 8m

    OutageКритический инцидент
    Затронутые компоненты
    Website
    1. 16 июня 2023 г. в 15:35 UTCinvestigating

      We are currently investigating this issue.

    2. 16 июня 2023 г. в 15:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 июня 2023 г. в 15:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 июня 2023 г. в 17:43 UTCresolved

      This incident has been resolved.

    eReader Degraded Performance

    Начало 26 апреля 2023 г. в 14:36 UTC · 3h 40m

    OutageСерьёзный инцидент
    Затронутые компоненты
    eReader
    1. 26 апреля 2023 г. в 14:36 UTCinvestigating

      We are currently investigating this issue.

    2. 26 апреля 2023 г. в 15:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 апреля 2023 г. в 18:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 апреля 2023 г. в 18:16 UTCresolved

      This incident has been resolved.

    eReader Degraded Performance

    Начало 17 января 2023 г. в 17:55 UTC · 1h 6m

    IssuesНезначительный инцидент
    Затронутые компоненты
    eReader
    1. 17 января 2023 г. в 17:55 UTCinvestigating

      We are currently investigating this issue.

    2. 17 января 2023 г. в 18:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 января 2023 г. в 18:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 января 2023 г. в 19:00 UTCresolved

      This incident has been resolved.

    eReader Interruption

    Начало 4 декабря 2022 г. в 23:12 UTC · 23h 5m

    OutageКритический инцидент
    Затронутые компоненты
    eReader
    1. 4 декабря 2022 г. в 23:12 UTCinvestigating

      We are currently investigating this issue.

    2. 5 декабря 2022 г. в 16:09 UTCinvestigating

      At approximately 5:00 pm CT on Sunday, December 4, the RedShelf eReader experienced a disruption that has persisted into the morning of Monday, December 5. Our teams are using all available resources to restore access to the eReader. We realize this is a critical time for students, and we are doing everything in our power to restore service as quickly as possible.

    3. 5 декабря 2022 г. в 21:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 декабря 2022 г. в 22:16 UTCresolved

      This incident has been resolved.

    eReader Increased Error Rate

    Начало 26 мая 2022 г. в 17:08 UTC · 31m

    OutageСерьёзный инцидент
    Затронутые компоненты
    eReader
    1. 26 мая 2022 г. в 17:08 UTCinvestigating

      We are currently investigating this issue.

    2. 26 мая 2022 г. в 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 мая 2022 г. в 17:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 мая 2022 г. в 17:39 UTCresolved

      This incident has been resolved.

    Increased Error Rate

    Начало 27 апреля 2022 г. в 14:26 UTC · 30m

    IssuesНезначительный инцидент
    Затронутые компоненты
    eReader
    1. 27 апреля 2022 г. в 14:26 UTCinvestigating

      We are currently investigating this issue.

    2. 27 апреля 2022 г. в 14:55 UTCresolved

      This incident has been resolved.

    Increased Error Rate

    Начало 20 января 2022 г. в 17:58 UTC · 2h 47m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Website
    1. 20 января 2022 г. в 17:58 UTCinvestigating

      We are currently investigating this issue.

    2. 20 января 2022 г. в 20:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 января 2022 г. в 20:44 UTCresolved

      This incident has been resolved.

    eReader Increased Error Rate

    Начало 6 января 2022 г. в 16:42 UTC · 1h 42m

    OutageСерьёзный инцидент
    Затронутые компоненты
    eReader
    1. 6 января 2022 г. в 16:42 UTCinvestigating

      We are currently investigating this issue.

    2. 6 января 2022 г. в 16:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 января 2022 г. в 18:24 UTCresolved

      This incident has been resolved.

    RedShelf Error Rate

    Начало 23 августа 2021 г. в 13:57 UTC · 9d 5h

    OutageСерьёзный инцидент
    Затронутые компоненты
    Website
    1. 23 августа 2021 г. в 13:57 UTCinvestigating

      We are currently investigating this issue.

    2. 23 августа 2021 г. в 16:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 августа 2021 г. в 17:53 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 24 августа 2021 г. в 00:25 UTCmonitoring

      Our site appears to be working; we are monitoring it closely to confirm the issue has been resolved.

    5. 24 августа 2021 г. в 01:49 UTCmonitoring

      Known RedShelf performance issues have now been addressed with a preliminary fix. We are actively monitoring platform performance.

    6. 26 августа 2021 г. в 22:56 UTCmonitoring

      No new issues have been reported. We continue to monitor performance.

    7. 1 сентября 2021 г. в 19:48 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Начало 10 июня 2021 г. в 13:31 UTC · 6h 5m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Website
    1. 10 июня 2021 г. в 13:31 UTCinvestigating

      We are currently investigating this issue.

    2. 10 июня 2021 г. в 15:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 июня 2021 г. в 15:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 июня 2021 г. в 19:36 UTCresolved

      This incident has been resolved.

    eReader Outage

    Начало 2 марта 2021 г. в 18:14 UTC · 1h 1m

    OutageКритический инцидент
    Затронутые компоненты
    eReader
    1. 2 марта 2021 г. в 18:14 UTCinvestigating

      We are currently investigating this issue.

    2. 2 марта 2021 г. в 18:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 марта 2021 г. в 19:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 марта 2021 г. в 19:15 UTCresolved

      This incident has been resolved.

    RedShelf Management Tools Outage

    Начало 20 февраля 2021 г. в 14:30 UTC · 3h 33m

    OutageКритический инцидент
    Затронутые компоненты
    Management Tools
    1. 20 февраля 2021 г. в 14:30 UTCinvestigating

      We are currently investigating this issue.

    2. 20 февраля 2021 г. в 17:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 февраля 2021 г. в 18:03 UTCresolved

      This incident has been resolved.

    RedShellf Outage

    Начало 12 января 2021 г. в 21:55 UTC · 3h 3m

    Pending
    Затронутые компоненты
    Website
    1. 12 января 2021 г. в 21:55 UTCinvestigating

      We are currently investigating this issue.

    2. 12 января 2021 г. в 22:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 января 2021 г. в 22:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 января 2021 г. в 00:58 UTCresolved

      This incident has been resolved.

    eReader Outage

    Начало 19 октября 2020 г. в 22:04 UTC · 2h 58m

    OutageКритический инцидент
    Затронутые компоненты
    eReader
    1. 19 октября 2020 г. в 22:04 UTCinvestigating

      eReader is not responding to requests to read content at this time. The team is actively investigating.

    2. 19 октября 2020 г. в 22:18 UTCidentified

      We have identified the problem. Still seeing intermittent slowness.

    3. 19 октября 2020 г. в 23:22 UTCidentified

      We’re currently experiencing performance issues with the RedShelf eReader and are working diligently to address the issue. We estimate that all users may be affected for the next hour.

    4. 20 октября 2020 г. в 00:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 20 октября 2020 г. в 01:01 UTCresolved

      All issues have been resolved and everything is operating as normal. If you’re still experiencing issues, please visit solve.redshelf.com and we’d be happy to address any problems.

    Investigating Performance Issues

    Начало 14 октября 2020 г. в 19:27 UTC · 20m

    IssuesНезначительный инцидент
    Затронутые компоненты
    eReader
    1. 14 октября 2020 г. в 19:27 UTCinvestigating

      We’re currently looking into reports of performance issues and will provide updates as we have additional information.

    2. 14 октября 2020 г. в 19:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 октября 2020 г. в 19:47 UTCresolved

      All issues have been resolved and everything is operating as normal. If you’re still experiencing issues, please visit solve.redshelf.com and we’d be happy to address any problems.