История сбоев Remind

1. 24 сентября 2026 г. в 18:29 UTCinvestigating

   Мы изучаем сообщения о периодических ошибках и задержках в Remind, в том числе при добавлении или обновлении пользователей. Некоторые действия могут занять больше времени или дольше, чем обычно. В ближайшее время мы предоставим обновление.

2. 24 сентября 2026 г. в 18:41 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 24 сентября 2026 г. в 19:32 UTCidentified

   Мы продолжаем работать над решением этой проблемы.

4. 24 сентября 2026 г. в 19:48 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

5. 24 сентября 2026 г. в 20:43 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 10 августа 2026 г. в 16:33 UTCinvestigating

   We identified several outages across Virtual Phone for placing & receiving calls, as well as noticing several calls being dropped.

2. 10 августа 2026 г. в 17:08 UTCresolved

   This incident has been resolved.

1. 30 июня 2026 г. в 21:40 UTCinvestigating

   Мы расследуем сообщения о том, что некоторые пользователи испытывают задержки с регистрацией и обработкой данных. В ближайшее время мы предоставим обновление.

2. 30 июня 2026 г. в 21:42 UTCinvestigating

   Мы продолжаем расследование этого вопроса.

3. 30 июня 2026 г. в 23:05 UTCresolved

   Мы определили и внедрили исправление проблемы. Мы подтвердили, что вопрос решен.

Автоматический перевод официального обновления инцидента.

1. 14 мая 2026 г. в 18:24 UTCinvestigating

   We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.

2. 14 мая 2026 г. в 19:32 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 мая 2026 г. в 19:33 UTCinvestigating

   We are continuing to investigate issues impacting the 81010 shortcode and are actively working on mitigation and workaround options.

4. 14 мая 2026 г. в 19:58 UTCidentified

   We have identified the issue affecting SMS delivery and class joins through shortcode 81010 and are actively working on mitigations.

5. 14 мая 2026 г. в 22:18 UTCidentified

   We are continuing to fix the identified issue.

6. 14 мая 2026 г. в 23:44 UTCresolved

   This incident is resolved.

1. 20 октября 2025 г. в 13:51 UTCidentified

   The Remind experiencing system issues at this time due to a mass AWS outage this morning. Our team is diligently working to solve the problem.

2. 20 октября 2025 г. в 15:19 UTCidentified

   AWS is recovering. We will continue working on the remaining issues.

3. 20 октября 2025 г. в 15:21 UTCmonitoring

   AWS has implemented a fix, and we're monitoring for full recovery.

4. 20 октября 2025 г. в 15:41 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 20 октября 2025 г. в 16:19 UTCmonitoring

   Our team is working hard to create capacity for our critical services. While our web & mobile app experience may still be degraded, our text and voice services are operational.

6. 20 октября 2025 г. в 17:49 UTCmonitoring

   We're continuing to see signs of recovery, but elevated error rates will likely continue. Our team is still hard at work on this issue!

7. 20 октября 2025 г. в 19:29 UTCmonitoring

   Remind should how be error free but still potentially slow as we continue to rebalance capacity. We'll keep working to resolve the latency!

8. 20 октября 2025 г. в 20:03 UTCresolved

   Remind should now be back to normal!

1. 12 июня 2025 г. в 18:41 UTCinvestigating

   Our translations provider is currently experience issues that lead to errors when translating content for messages in Remind. We are waiting for updates from our translations provider and will post an update when we learn more.

2. 12 июня 2025 г. в 19:08 UTCmonitoring

   It looks like translations are working correctly now. We will continue monitoring.

3. 14 июня 2025 г. в 04:47 UTCresolved

   This incident has been resolved.

1. 30 мая 2025 г. в 17:32 UTCinvestigating

   We are investigating an issue impacting the delivery of text message sent by verified Remind organizations. Messages sent by Remind app or email are still delivering properly. We will provide an update shortly. We apologize for the inconvenience caused!

2. 30 мая 2025 г. в 18:00 UTCresolved

   This incident has been resolved.

1. 27 мая 2025 г. в 15:45 UTCinvestigating

   We are investigating reports that some users are unable to make phone calls. We will provide an update shortly. We apologize for the inconvenience caused!

2. 27 мая 2025 г. в 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 мая 2025 г. в 19:16 UTCresolved

   This incident has been resolved.

1. 26 апреля 2025 г. в 00:45 UTCmonitoring

   Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 28 апреля 2025 г. в 19:40 UTCmonitoring

   Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

3. 7 мая 2025 г. в 21:49 UTCmonitoring

   Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

4. 20 мая 2025 г. в 18:47 UTCresolved

   AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic. We will continue to monitor the results.

1. 3 февраля 2025 г. в 15:03 UTCidentified

   Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.

2. 3 февраля 2025 г. в 15:25 UTCidentified

   We are continuing to work on a fix for this issue.

3. 3 февраля 2025 г. в 18:37 UTCresolved

   This incident has been resolved.

1. 20 декабря 2024 г. в 02:36 UTCresolved

   Starting this morning at 9:00am PST, some users saw a blank screen and the application was not usable after signing in. Users on mobile applications were not impacted. We identified the problem and rolled out an update. The site is now working properly.

1. 1 июля 2024 г. в 19:24 UTCidentified

   Remind's providers alerted us of an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 3 июля 2024 г. в 13:59 UTCresolved

   This incident has been resolved.

1. 26 июня 2024 г. в 18:49 UTCmonitoring

   Remind is experiencing failures in delivering text messages to some Remind participants. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected. Remind is continuing to monitor the situation. Text messages should continue to work for most customers.

2. 27 июня 2024 г. в 00:02 UTCresolved

   This incident has been resolved.

1. 26 июня 2024 г. в 00:14 UTCidentified

   Remind is investigating an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 26 июня 2024 г. в 10:17 UTCmonitoring

   Remind is continuing to monitor the situation. Text messages should continue to work for most customers. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

3. 26 июня 2024 г. в 17:53 UTCresolved

   This incident has been resolved.

1. 13 декабря 2023 г. в 23:57 UTCinvestigating

   We are currently investigating this issue.

2. 14 декабря 2023 г. в 03:01 UTCresolved

   This incident has been resolved.

1. 8 ноября 2023 г. в 17:30 UTCinvestigating

   We are currently experiencing some inability to log in to our iOS App when using the latest version (v14.23). This only impacts users running this version. We've identified the cause of the login errors and are working to push the update to the App Store as quickly as possible.

2. 8 ноября 2023 г. в 20:21 UTCresolved

   Remind iOS (v14.23.1) has been released. If you experienced the inability to log in, please manually update your Remind app to this version for resolution. Thank you for being patient while we resolved these issues.

1. 6 ноября 2023 г. в 15:28 UTCresolved

   Our Tutoring customers may not have been able to log in to their distance learning sessions successfully. Our engineers identified the root cause and deployed a resolution on 11/04.

1. 30 октября 2023 г. в 15:58 UTCidentified

   We are currently experiencing some iOS App crashes when launching the app. This will affect folks who have updated to our latest iOS App version from the App Store. We've identified the cause of these crashes and are working to push the update to the App Store as quickly as possible.

2. 30 октября 2023 г. в 18:24 UTCresolved

   Remind iOS (v14.22.1) has been released. If you experienced the crash, please manually update your Remind app to this version. Thank you for your patience while we resolved these issues.

1. 31 августа 2023 г. в 13:47 UTCinvestigating

   The Remind service is currently experiencing downtime. Our team is engaged and working toward resolution as quickly as possible. We will share updates as they are available here.

2. 31 августа 2023 г. в 14:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 31 августа 2023 г. в 14:32 UTCidentified

   Our team has identified the issue and corrected it. We continue to investigate and monitor performance-related issues at this time.

4. 31 августа 2023 г. в 14:40 UTCresolved

   This incident has been resolved.

1. 18 августа 2023 г. в 00:36 UTCidentified

   Remind's providers alerted us they were experiencing delays in delivering text messages to some Remind participants. These messages should be delivered once our service provider is back up and running. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 18 августа 2023 г. в 01:52 UTCresolved

   Remind's providers have resolved the delays in delivering text messages to Remind participants. Some messages sent between 5:02p - 6:47p Pacific were delayed in reaching their recipients. At this time, all messages have been successfully delivered.