История сбоев Routable

1. 1 сентября 2026 г. в 21:48 UTCinvestigating

   Мы видим увеличение количества ошибок из-за отключения Quickbooks Online. Это в первую очередь влияет на рабочие пространства, связанные с QBO.

2. 2 сентября 2026 г. в 03:03 UTCmonitoring

   Сейчас мы видим, что большинство запросов QuickBooks Online увенчались успехом. Мы продолжим мониторинг.

3. 2 сентября 2026 г. в 03:36 UTCresolved

   Инцидент QuickBooks Online (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z) по-прежнему указан как нерешенный, но мы наблюдали устойчивые показатели успеха в запросах на QBO. Мы продолжим следить за любыми регрессиями.

Автоматический перевод официального обновления инцидента.

1. 13 июля 2026 г. в 17:19 UTCidentified

   Мы видим повышенный уровень ошибок у нашего поставщика платежей. Сейчас они ведут расследование.

2. 13 июля 2026 г. в 17:58 UTCmonitoring

   Наш провайдер внедрил исправление, и мы видим успешные транзакции. Мы отслеживаем и расследуем невыплаченную задолженность.

3. 13 июля 2026 г. в 20:02 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 14 мая 2026 г. в 17:37 UTCmonitoring

   The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

2. 14 мая 2026 г. в 18:48 UTCresolved

   This incident has been resolved.

1. 3 апреля 2026 г. в 16:26 UTCidentified

   An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

2. 7 апреля 2026 г. в 16:30 UTCresolved

   Our provider has resolved their issues, and sandbox international payables are working as expected now.

1. 25 марта 2026 г. в 15:55 UTCinvestigating

   We are investigating a rise in error rates and timeouts to our production application systems.

2. 25 марта 2026 г. в 17:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 марта 2026 г. в 19:15 UTCresolved

   This incident has been resolved.

1. 4 декабря 2025 г. в 18:54 UTCinvestigating

   We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

2. 4 декабря 2025 г. в 18:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 декабря 2025 г. в 19:09 UTCmonitoring

   The issue has been resolved and we are monitoring.

4. 4 декабря 2025 г. в 20:17 UTCresolved

   This incident has been resolved.

1. 18 ноября 2025 г. в 14:08 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 18 ноября 2025 г. в 14:40 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

3. 18 ноября 2025 г. в 14:58 UTCmonitoring

   Cloudflare has implemented a fix. We will continue to monitor systems.

4. 18 ноября 2025 г. в 18:34 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 18:47 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 20 октября 2025 г. в 23:24 UTCmonitoring

   We are seeing higher levels of success and will keep monitoring as providers report improved service.

3. 21 октября 2025 г. в 17:28 UTCresolved

   This incident has been resolved.

1. 16 июля 2025 г. в 18:37 UTCinvestigating

   We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

2. 16 июля 2025 г. в 18:59 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 июля 2025 г. в 19:00 UTCidentified

   We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

4. 16 июля 2025 г. в 19:29 UTCmonitoring

   Performance has been restored to normal levels, and we continue to monitor the services.

5. 16 июля 2025 г. в 22:16 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 16 июля 2025 г. в 22:16 UTCresolved

   We have deployed a change to further improve responsiveness, and this incident is now complete.

1. 14 мая 2025 г. в 16:52 UTCinvestigating

   Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

2. 14 мая 2025 г. в 18:34 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 мая 2025 г. в 18:36 UTCresolved

   Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

1. 7 мая 2025 г. в 01:09 UTCinvestigating

   We have a fix and are rolling it out momentarily.

2. 7 мая 2025 г. в 01:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 мая 2025 г. в 01:40 UTCresolved

   A fix has been deployed.

1. 21 марта 2025 г. в 21:49 UTCinvestigating

   Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

2. 21 марта 2025 г. в 23:01 UTCmonitoring

   The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

3. 21 марта 2025 г. в 23:35 UTCresolved

   This incident has been resolved.

1. 14 марта 2025 г. в 18:05 UTCmonitoring

   There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

2. 14 марта 2025 г. в 18:25 UTCresolved

   We have confirmed that all systems are behaving as expected.

1. 3 февраля 2025 г. в 18:34 UTCresolved

   We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

1. 4 декабря 2024 г. в 20:29 UTCinvestigating

   We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

2. 4 декабря 2024 г. в 22:55 UTCresolved

   This incident has been resolved.

1. 17 июня 2024 г. в 17:56 UTCresolved

   We had a brief rise in error rates and timeouts to our production application systems. This was resolved in roughly 8 minutes, and we will continue to monitor.

1. 27 апреля 2024 г. в 16:03 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 27 апреля 2024 г. в 17:10 UTCidentified

   We have reduced the error rate to the UI application, but we have disabled the API temporarily while we work on restoring system health.

3. 27 апреля 2024 г. в 18:30 UTCmonitoring

   Performance in our database is improving and the UI and API are responding quickly now. We will continue to monitor.

4. 27 апреля 2024 г. в 19:39 UTCresolved

   The service continues to operate as expected and all errors and latency has subsided.

1. 15 марта 2024 г. в 16:22 UTCinvestigating

   We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.

2. 15 марта 2024 г. в 20:22 UTCmonitoring

   Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!

3. 16 марта 2024 г. в 00:06 UTCresolved

   This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.

1. 29 января 2024 г. в 21:19 UTCinvestigating

   We are seeing a number of payables that are taking longer to be created than normal, and we are investigating.

2. 29 января 2024 г. в 21:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 29 января 2024 г. в 21:34 UTCmonitoring

   Payables are now processing quickly, and we are monitoring the service.

4. 30 января 2024 г. в 00:55 UTCresolved

   All tasks are operating smoothly.

1. 25 января 2024 г. в 22:16 UTCinvestigating

   We are seeing significant delays in a small percentage of newly created payments and are investigating the issue.

2. 25 января 2024 г. в 23:19 UTCmonitoring

   We have replaced a node in our infrastructure that was causing issues and all processes are running smoothly. We will continue to monitor to make sure everything is executing correctly.

3. 26 января 2024 г. в 00:04 UTCresolved

   The payment creation system is operating smoothly.