История сбоев Rybbon

1. 28 октября 2026 г. в 09:33 UTCinvestigating

   В настоящее время эти бренды недоступны. Мы предоставим обновление, как только они станут доступны. Google Play Великобритания Mastercard Eur Mastercard GBP

Автоматический перевод официального обновления инцидента.

1. 2 июля 2026 г. в 11:24 UTCinvestigating

   Мы столкнулись с ошибкой, когда Amazon платит подарочной картой Индии вознаграждение за выкуп. В настоящее время этот вопрос расследуется.

Автоматический перевод официального обновления инцидента.

1. 27 апреля 2026 г. в 08:57 UTCinvestigating

   We are currently experiencing an issue affecting physical reward card orders. Customers may be unable to place orders at this time. Our team is actively investigating and will provide updates as soon as possible.

2. 28 апреля 2026 г. в 16:20 UTCresolved

   This incident has been resolved.

1. 15 марта 2026 г. в 03:06 UTCresolved

   We experienced a brief service disruption today due to an infrastructure configuration issue. The issue has been fully resolved and all services are operating normally.

1. 12 марта 2026 г. в 06:15 UTCinvestigating

   We are experiencing an increase in errors with multiple India brand redemptions. The issue is currently being investigated.

2. 12 марта 2026 г. в 06:17 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 марта 2026 г. в 10:39 UTCidentified

   Redemptions for all India brands are currently available, with the exception of Amazon. We will provide a further update once Amazon redemptions resume.

4. 1 апреля 2026 г. в 05:44 UTCresolved

   This incident has been resolved.

1. 3 марта 2026 г. в 13:27 UTCinvestigating

   We are currently investigating an issue affecting PayPal rewards redemptions within BHN Rewards. Some recipients may be unable to redeem or process PayPal rewards at this time. Our team is actively working to identify and resolve the issue. Further updates will be posted here as they become available.

2. 4 марта 2026 г. в 02:18 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 марта 2026 г. в 02:19 UTCresolved

   This incident has been resolved.

1. 31 октября 2025 г. в 22:01 UTCresolved

   We identified the issue as being related to content security policy conflicts.

2. 31 октября 2025 г. в 22:02 UTCpostmortem

   **Resolved** – The issue has been successfully resolved. All affected services related to [https://app.rybbon.net/](https://app.rybbon.net/) have been verified and are now functioning as expected. We will continue to monitor the systems to ensure stability. **Identified** – We identified the issue as being related to content security policy conflicts.

1. 20 октября 2025 г. в 17:03 UTCidentified

   We are currently facing an issue with the BHN Rewards API due to AWS service provider is having issue in network load balancers and are now seeing connectivity and API recovery for AWS services. We will keep you posted the status of the service when the services would get restored.

2. 21 октября 2025 г. в 01:22 UTCresolved

   The issue has been successfully resolved. All services, including the BHNR API, have been verified and are now functioning as expected. We will continue to monitor the systems to ensure stability.

1. 20 октября 2025 г. в 13:47 UTCresolved

   We experienced an issue with our email services today due to an unexpected outage in AWS Lambda. The disruption impacted email processing and delivery. AWS has since resolved the underlying issue, and services are now operating normally. We are continuing to monitor the situation to ensure full stability.

1. 7 марта 2025 г. в 04:17 UTCinvestigating

   BHNR API is experiencing outage .We are investigating the issue .We will keep you posted with the updates

2. 7 марта 2025 г. в 05:59 UTCresolved

   The issue has been fixed, and the API is now functioning properly.

1. 26 сентября 2024 г. в 18:02 UTCresolved

   Deployments and scaling activities on AWS ECS managed tasks experienced elevated latencies due to delays with load balancer target registration.

1. 2 января 2024 г. в 05:51 UTCresolved

   The app.rybbon.net was down for 2 hours and 13 minutes due to AWS Infrastructure IP rotation. We have investigated this issue and fixed the issue on timely manner.

1. 12 декабря 2023 г. в 12:41 UTCresolved

   The app.rybbon.net was down for 15 minutes due to AWS Infrastructure IP rotation. We have investigated this issue and fixed the issue on timely manner

1. 11 сентября 2023 г. в 12:51 UTCmonitoring

   We are experiencing some delays in getting the email notification on all of our BHN Rewards Application. We have already find out the root cause of the issue which is delay in receiving the emails notification from to Spark Post. We have rectified the issue now. You should able to receive all the email notification as of now which was sent by the application earlier. Regards, Application Team BHN Rewards.

2. 11 сентября 2023 г. в 13:05 UTCresolved

   This incident has been resolved.

1. 13 июня 2023 г. в 20:34 UTCinvestigating

   AWS has reported an increase in error rates and latencies in accessing several AWS services in the US-EAST-1 region where BHN Rewards application is hosted. This has impacted our ability to service API requests and integrations. You may see increased errors while accessing our API or while using our integrations. AWS has identified the root cause as an issue with AWS Lambda service and is working towards a resolution. We will provide an update as soon as we hear from AWS on a resolution

2. 13 июня 2023 г. в 20:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 июня 2023 г. в 21:08 UTCresolved

   This incident has been resolved.

1. 6 октября 2022 г. в 20:03 UTCinvestigating

   We are currently experiencing issues with our application. Some of the application pages are not loading. This outage has not impacted Rybbon API. We are investigating the issue.

2. 6 октября 2022 г. в 20:11 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 октября 2022 г. в 20:24 UTCinvestigating

   We have identified the root cause of the problem, and are working towards a resolution.

4. 6 октября 2022 г. в 20:24 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 6 октября 2022 г. в 20:49 UTCmonitoring

   A fix has been implemented and we are currently monitoring the application. All systems are currently up and running.

6. 7 октября 2022 г. в 02:35 UTCresolved

   This incident has been resolved.

1. 7 декабря 2021 г. в 19:12 UTCmonitoring

   We are experiencing partial outage to our API service because of an outage with AWS in the US-East-1 region. We are actively monitoring this situation, and will post an update when the service is back to normal.

2. 7 декабря 2021 г. в 19:13 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 8 декабря 2021 г. в 02:06 UTCresolved

   This incident has been resolved.

1. 28 октября 2021 г. в 18:19 UTCidentified

   Our email service provider is experiencing email delivery issues at this moment. Emails sent from Rybbon platform are currently being queued at the email service provider. We are monitoring the situation closely with our provider, and is expecting to have a resolution soon. We will post an update once the issue is resolved.

2. 28 октября 2021 г. в 22:48 UTCmonitoring

   Our email service provider has confirmed that the issue has been resolved. Emails in the backlog are getting cleared. We expect all emails to be delivered in the next few hours.

3. 29 октября 2021 г. в 05:03 UTCresolved

   This incident has been resolved.

1. 19 октября 2021 г. в 05:31 UTCresolved

   Conflicting AWS routes added as a part of internal changes resulted in certain Webhook URLs from partner platforms becoming unreachable. This resulted in dropped messages from partners regarding the survey/webhook events.

1. 14 сентября 2021 г. в 15:32 UTCresolved

   We experienced a temporary outage due to a failure of an AWS component. The issue has been resolved, and additional redundancy added to avoid outages in future. Regards, Rybbon Application Team