История сбоев Scrapinghub

1. 13 сентября 2026 г. в 14:28 UTCinvestigating

   В настоящее время мы расследуем этот вопрос.

2. 13 сентября 2026 г. в 15:16 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 13 сентября 2026 г. в 19:18 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 10 сентября 2026 г. в 05:28 UTCinvestigating

   В настоящее время мы испытываем ухудшение производительности с помощью Zyte API Browser Rendering. Клиенты, использующие Browser Rendering, могут испытывать повышенную задержку, неудачные запросы (520) или снижение показателей успеха. Наша команда активно исследует этот вопрос и работает над тем, чтобы минимизировать последствия. Мы предоставим дополнительные обновления, как только появится больше информации. Мы приносим извинения за неудобства и ценим ваше терпение.

2. 10 сентября 2026 г. в 06:28 UTCmonitoring

   Реализовано исправление, и в настоящее время мы отслеживаем результаты.

3. 11 сентября 2026 г. в 07:52 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 17 августа 2026 г. в 09:05 UTCinvestigating

   В настоящее время мы испытываем проблемы с периодическим планированием и развертыванием рабочих мест. Мы расследуем этот вопрос и будем держать вас в курсе.

2. 17 августа 2026 г. в 12:41 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 16 июля 2026 г. в 09:32 UTCinvestigating

   В настоящее время мы расследуем проблему, когда рабочие места не планируются в Scrapy Cloud, несмотря на наличие подразделений.

2. 16 июля 2026 г. в 14:17 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 16 июля 2026 г. в 17:09 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 28 июня 2026 г. в 08:12 UTCinvestigating

   We are currently experiencing issues with the Periodic jobs scheduling. We are investigating about this issue and will keep you posted.

2. 28 июня 2026 г. в 19:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 июня 2026 г. в 00:26 UTCresolved

   This incident has been resolved.

1. 27 июня 2026 г. в 18:56 UTCinvestigating

   We are currently experiencing service disruption affecting app.zyte.com. Our Product team is actively investigating the issue.

2. 27 июня 2026 г. в 19:56 UTCinvestigating

   We are currently investigating an issue causing intermittent disruptions and connectivity problems across some of our services. Our initial investigation indicates this is due to a networking issue with our upstream infrastructure provider.

3. 27 июня 2026 г. в 23:37 UTCmonitoring

   Our upstream infrastructure provider has confirmed that the networking issue has been resolved. We are currently monitoring our systems to ensure stability before closing this incident.

4. 28 июня 2026 г. в 00:23 UTCresolved

   This incident has been resolved.

1. 19 мая 2026 г. в 11:43 UTCinvestigating

   Our web dashboard is currently experiencing issues displaying Zyte API statistics data. We are actively working on resolving this issue.

2. 19 мая 2026 г. в 16:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 мая 2026 г. в 12:04 UTCresolved

   This incident has been resolved.

1. 14 апреля 2026 г. в 08:51 UTCinvestigating

   We are currently experiencing degraded performance with Zyte API due to a disruption from one of our providers. Our team is actively investigating the issue to minimize the impact. We'll provide updates as soon as more information becomes available. Thank you for your patience.

2. 14 апреля 2026 г. в 09:13 UTCidentified

   The issue has been identified by the provider and we are currently working to isolate the affected nodes so traffic can be recovered

3. 14 апреля 2026 г. в 15:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 15 апреля 2026 г. в 05:53 UTCresolved

   This incident has been resolved.

1. 26 февраля 2026 г. в 03:25 UTCinvestigating

   We are currently experiencing issues with the scheduling and listing of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

2. 26 февраля 2026 г. в 04:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 февраля 2026 г. в 04:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 февраля 2026 г. в 08:00 UTCinvestigating

   We are currently investigating this issue.

5. 26 февраля 2026 г. в 15:37 UTCidentified

   The issue has been identified and fix will be released shortly

6. 3 марта 2026 г. в 08:39 UTCresolved

   The issue has been identified and fix will be rolled out soon.

1. 12 февраля 2026 г. в 05:08 UTCinvestigating

   We are currently experiencing degraded performance with Zyte API, particularly impacting browser rendering requests. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

2. 12 февраля 2026 г. в 08:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 февраля 2026 г. в 14:39 UTCresolved

   This incident has been resolved.

1. 29 января 2026 г. в 03:18 UTCresolved

   We experienced a temporary service degradation impacting Scrapy Cloud on January 28th between 23:05 UTC - 23:47 UTC. During this window, you may have observed reduced performance due to an unexpected router outage at our service provider. The issue has since been fully resolved, and all services are operating normally.

1. 11 декабря 2025 г. в 08:40 UTCidentified

   Our web dashboard has issues displaying the Zyte API stats. We are currently working on resolving this issue. Please note that this does NOT affect any other product.

2. 11 декабря 2025 г. в 09:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 декабря 2025 г. в 15:48 UTCresolved

   This incident has been resolved.

1. 14 ноября 2025 г. в 08:09 UTCinvestigating

   We are currently experiencing issues where some Zyte API accounts are getting suspended incorrectly. We are investigating the issue and taking actions to mitigate it

2. 14 ноября 2025 г. в 10:03 UTCmonitoring

   The incident has been mitigated. The incorrectly suspended account have been unsuspended.

3. 15 ноября 2025 г. в 14:36 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 10:03 UTCidentified

   We are experiencing some difficulties with our services due to our AWS provider having an incident. Please note that this is outside of control and we are looking into restoring all our services fully as soon as possible.

2. 20 октября 2025 г. в 10:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 20 октября 2025 г. в 11:20 UTCmonitoring

   Between 07:00 AM and 09:27 AM UTC, we experienced increased error rates and latency across multiple services due to an AWS outage specifically related to a DNS resolution issue impacting DynamoDB. Our systems have now recovered, and services are mostly operating normally. We will continue to monitor and provide further updates as needed.

4. 20 октября 2025 г. в 13:55 UTCresolved

   This incident has been resolved.

1. 1 октября 2025 г. в 11:08 UTCinvestigating

   We are currently experiencing issues with our Smart Proxy Manager service and our team is actively working on restoring the service.

2. 1 октября 2025 г. в 15:32 UTCmonitoring

   We have deployed a fix and we are currently monitoring the results.

3. 2 октября 2025 г. в 12:07 UTCresolved

   This incident has been resolved.

1. 17 сентября 2025 г. в 09:25 UTCinvestigating

   We are currently experiencing degraded performance with Zyte API. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

2. 17 сентября 2025 г. в 09:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 сентября 2025 г. в 12:51 UTCresolved

   This incident has been resolved.

1. 30 августа 2025 г. в 06:55 UTCinvestigating

   We are currently experiencing degraded performance in Zyte API, which is resulting in increased response times for a subset of traffic. Our engineering team is actively working on it.

2. 30 августа 2025 г. в 08:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 августа 2025 г. в 18:36 UTCresolved

   This incident has been resolved.

1. 26 августа 2025 г. в 14:36 UTCinvestigating

   We are experiencing a throttling issue regarding the Scrapy Cloud jobs. This might cause the jobs to take longer to start.

2. 27 августа 2025 г. в 06:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 августа 2025 г. в 15:38 UTCresolved

   This incident has been resolved.

1. 21 августа 2025 г. в 11:18 UTCinvestigating

   We are currently experiencing issues with new signups for Zyte API. We are currently investigating the issue.

2. 21 августа 2025 г. в 15:58 UTCresolved

   This incident has been resolved.

1. 21 августа 2025 г. в 03:42 UTCinvestigating

   We are currently experiencing issues with the scheduling of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

2. 21 августа 2025 г. в 03:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 августа 2025 г. в 05:03 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 22 августа 2025 г. в 13:51 UTCresolved

   This incident has been resolved.