История сбоев Scurri

1. 20 октября 2026 г. в 07:35 UTCinvestigating

   Нам известны сообщения о некоторых проблемах с обслуживанием в DPD UK и DPD Local. В настоящее время ведется расследование с перевозчиками. Дальнейшие обновления будут предоставлены через эту страницу как можно скорее

2. 20 октября 2026 г. в 07:41 UTCidentified

   Проблема была выявлена, и перевозчик работает над ней

3. 20 октября 2026 г. в 10:08 UTCidentified

   В DPD заявили, что они все еще обостряют ситуацию с Google для быстрого решения. Команда DPD активно работает над независимыми исправлениями и обходными путями для скорейшего восстановления сервиса. Пока у них нет временных рамок, которыми они могут поделиться, но они работают над этим в качестве приоритета

4. 20 октября 2026 г. в 13:36 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

5. 20 октября 2026 г. в 15:29 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 18 июня 2026 г. в 08:55 UTCinvestigating

   We are aware of issues being reported with DX at the moment. We have reached out to the carrier to get further information. Updates will be provided as DX shares them with us. You can also check in on the DX portal for any updates.

2. 18 июня 2026 г. в 11:12 UTCresolved

   This incident has been resolved.

1. 16 апреля 2026 г. в 09:18 UTCinvestigating

   DPD Ireland has advised that they are currently experiencing intermittent technical issues with their API services (including Customer Portal) which may affect your service. The DPD IT Team is aware and actively pursuing an immediate resolution. Updates will be provided as DPD share them with us.

2. 16 апреля 2026 г. в 09:50 UTCresolved

   This incident has been resolved.

1. 1 апреля 2026 г. в 09:15 UTCinvestigating

   We are aware of reports of issues with DPD Ireland services and are currently investigating with them. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 1 апреля 2026 г. в 09:56 UTCresolved

   This incident has been resolved.

1. 5 декабря 2025 г. в 08:54 UTCidentified

   We have identified an issue within the Zendesk Platform used by the Scurri support team. We are currently investigating and will update this post with further information when available. For urgent issues please call Support | +44 20 3807 6800 | +353 51 625 624

2. 5 декабря 2025 г. в 08:59 UTCidentified

   We have identified that the Zendesk issues is being caused by a system failure on Cloudflare. Cloudflare are aware and are working on the issue.

3. 5 декабря 2025 г. в 09:21 UTCresolved

   Cloudflare have resolved the issue and Zendesk is now fully functional again. If you have any issues please contact us at [email protected] or call Support | +44 20 3807 6800 | +353 51 625 624

1. 2 декабря 2025 г. в 13:56 UTCinvestigating

   We have identified an issue with DPD Ireland services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 2 декабря 2025 г. в 14:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 декабря 2025 г. в 15:52 UTCresolved

   This incident has been resolved.

1. 27 ноября 2025 г. в 06:24 UTCinvestigating

   We have identified an issue within the Scurri platform impacting order creation and label generation. We are currently investigating as a matter of urgency and will update this post with further information as soon as possible

2. 27 ноября 2025 г. в 06:42 UTCresolved

   This incident has been resolved. If you're experiencing any issues, please contact us via [email protected] to make us aware of it.

1. 10 ноября 2025 г. в 12:34 UTCinvestigating

   We have identified an issue with DPD services and are currently investigating. This incident has been resolved and we an see that Landmark labels are being generated successfully.

2. 10 ноября 2025 г. в 16:00 UTCresolved

   This incident has been resolved.

1. 6 ноября 2025 г. в 10:33 UTCinvestigating

   We have identified an issue with Landmark services and are currently investigating. Please check back here for updates on this issue.

2. 6 ноября 2025 г. в 12:08 UTCresolved

   This incident has been resolved and we an see that Landmark labels are being generated successfully.

1. 29 октября 2025 г. в 16:54 UTCinvestigating

   We have identified a degradation with An Post label generation this afternoon and have raised this with their Service Desk. We will update you as soon as we have further information. Please check back here for updates on this issue.

2. 29 октября 2025 г. в 17:55 UTCidentified

   An Post has confirmed that the issue has been identified, and that they are working with Microsoft Azure to resolve. We will update you again once we have further information.

3. 29 октября 2025 г. в 21:30 UTCmonitoring

   Our monitoring has shown recovery of the An Post service over the last 30 minutes. Microsoft Azure status page advises that they expect full recovery by 23:30 today 29th October. We will continue to monitor and confirm full resolution once we've received an update from An Post

4. 30 октября 2025 г. в 08:11 UTCresolved

   This incident has now been resolved and we an see that An Post labels are being generated successfully.

1. 29 октября 2025 г. в 12:48 UTCinvestigating

   We have identified an issue with Evri services and have raised this with the Evri Service Desk. We do not currently have an ETA. We will keep you updated as we hear more from Evri. Please check back here for updates on this issue.

2. 29 октября 2025 г. в 13:11 UTCmonitoring

   We have seen the recovery of the Evri services in the last 15 minutes. We are awaiting an update from Evri, and will continue to monitor performance.

3. 29 октября 2025 г. в 13:19 UTCresolved

   Evri has confirmed that they have identified and resolved this issue. Please let us know if you experience any further issues.

1. 9 октября 2025 г. в 08:29 UTCinvestigating

   We are aware of an issue this morning where a high number of An Post label requests are timing out. We are reaching out to An Post on this issue and will update here once we have more information. If you are experiancing issues please contact [email protected]

2. 10 октября 2025 г. в 10:28 UTCresolved

   We can see that the issue experienced yesterday by An Post has been resolved and the carrier is performing as normal again.

1. 22 сентября 2025 г. в 14:31 UTCinvestigating

   We have identified an issue with DPD services and have raised this with DPD. They are currently investigating. We will update you as soon as we have futher information

2. 22 сентября 2025 г. в 15:08 UTCidentified

   DPD have identified the cause of the issue and is implementing a fix. ETA is within the next 30 minutes. We will update you again shortly.

3. 22 сентября 2025 г. в 16:31 UTCidentified

   DPD are continuing to work on a resolution. We will provide another update as soon as we have further information.

4. 22 сентября 2025 г. в 18:23 UTCmonitoring

   While we await an update from DPD to confirm the issue is resolved, our monitoring indicates that labels can be successfully generated again. We will continue to monitor and confirm full resolution as soon as we hear back from DPD.

5. 23 сентября 2025 г. в 09:49 UTCresolved

   DPD has resolved this incident. DPD confirmed that a change was implemented yesterday evening to resolve the issue, and full service has been restored.

1. 28 августа 2025 г. в 14:48 UTCinvestigating

   We have identified an issue with Evri services where customers are having issues generating Evri labels. We have contacted the carrier to investigate and will continue to work to restore normal service. If you're having any difficulties with creating Evri labels please contact [email protected] Please check back here for updates on this issue.

2. 28 августа 2025 г. в 14:54 UTCinvestigating

   Evri have said that they are aware of the issue and are working to resolve it - once we have more detail we will add an update here.

3. 29 августа 2025 г. в 07:48 UTCresolved

   This issue has now been resolved and customers are able to successfully print Evri labels again.

1. 5 июня 2025 г. в 08:39 UTCinvestigating

   We are currently experiencing issues with our support phone system. If you are trying to contact us about an urgent issue, please raise a ticket with urgent in the subject line, and we will act on it as a priority. Apologies for any inconvenience, but we hope to resolve this as soon as possible.

2. 5 июня 2025 г. в 09:06 UTCmonitoring

   A change has been implemented, and our phone system is now back up and running. We will continue to monitor to make sure that there are no further issues. But if you experience any problems with contacting us via phone, please reach out to [email protected]

3. 6 июня 2025 г. в 08:30 UTCresolved

   This incident has been resolved.

1. 5 февраля 2025 г. в 09:16 UTCinvestigating

   We have identified an issue with DPD UK services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 5 февраля 2025 г. в 09:56 UTCidentified

   DPD has confirmed that the issue with the service is on their end and is currently being looked into as a matter of urgency. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

3. 5 февраля 2025 г. в 13:58 UTCmonitoring

   It's been confirmed by DPD that they have resolved the issue, and labels are now generating successfully. We will continue to monitor over the next while to make sure that the issue does not occur again If you're still experiencing any issues, please contact [email protected]

4. 6 февраля 2025 г. в 11:35 UTCresolved

   We have monitored DPD and can confirm that the issue now looks to be resolved. If you are experiencing any issues, please contact [email protected]

1. 21 января 2025 г. в 09:23 UTCinvestigating

   We are currently investigating an issue with Amazon Shipping where some customers are reporting that they are unable to produce an Amazon shipping label. Please monitor the Scurri status page for updates.

2. 21 января 2025 г. в 12:57 UTCresolved

   This issue has been resolved and Amazon Shipping is working as expected.

1. 4 декабря 2024 г. в 14:25 UTCidentified

   We have identified an issue within the Scurri platform that may be service-affecting. We are currently investigating and will update this post with further information when available.

2. 4 декабря 2024 г. в 14:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 декабря 2024 г. в 15:10 UTCresolved

   This incident has been resolved.

1. 20 ноября 2024 г. в 09:33 UTCinvestigating

   We have been advised by DPD Ireland that they are currently experiencing technical issues with their API services which may affect your service. The DPD Ireland IT Team is aware and actively pursuing an immediate resolution Please check back here for updates on this issue.

2. 20 ноября 2024 г. в 13:02 UTCresolved

   DPD Ireland has confirmed that their systems are up and running and all the issues have been resolved. We will continue to monitor on our side and communicate with DPD if there are further issues If you are experiencing any issues, please contact [email protected]

1. 19 ноября 2024 г. в 08:47 UTCinvestigating

   We have identified an issue with Evri services and are currently investigating. Evri have acknowledged the issue and are working on a solution. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 19 ноября 2024 г. в 11:20 UTCmonitoring

   Evri have implemented a fix and we are seeing successful label requests. We are now monitoring. If you continue to see issues on Evri please contact [email protected].

3. 19 ноября 2024 г. в 16:14 UTCresolved

   This incident has been resolved.