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    История сбоев Section

    50 Section incidents · март 2021 г. — official updates, affected components, duration and resolution details.

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    Connectivity issues with Section Anycast network

    Начало 20 февраля 2026 г. в 18:45 UTC · 5h 6m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Anycast
    1. 20 февраля 2026 г. в 18:59 UTCinvestigating

      Section is currently experiencing connectivity issues with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 февраля 2026 г. в 19:19 UTCidentified

      We’ve identified an issue with an upstream partner that is affecting the Section Anycast network.

    3. 20 февраля 2026 г. в 19:34 UTCmonitoring

      We have followed mitigation steps provided by our upstream partner to readvertise affected IP prefixes. We are now seeing traffic levels stabilize and connectivity issues beginning to resolve across the network. We will continue to monitor the situation closely to ensure full stability.

    4. 20 февраля 2026 г. в 19:44 UTCmonitoring

      We are now seeing connectivity and traffic flow return to normal levels. We will continue to monitor to ensure the stability of these routes.

    5. 20 февраля 2026 г. в 19:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 20 февраля 2026 г. в 21:04 UTCmonitoring

      While we await a final resolution from our upstream partner regarding the broader incident, our services are currently operating normally. We will continue to monitor the situation until their investigation is fully concluded.

    7. 20 февраля 2026 г. в 23:56 UTCresolved

      The incident has been resolved. Our upstream partner has also officially concluded their investigation and closed the underlying incident. We have verified that all services are operating at expected performance levels and have now concluded our monitoring period. We apologize for the disruption and appreciate your patience while we worked toward this resolution.

    Section Management Console Issues

    Начало 23 января 2024 г. в 17:54 UTC · 23m

    Pending
    Затронутые компоненты
    ConsoleAPI
    1. 23 января 2024 г. в 17:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 23 января 2024 г. в 18:17 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Начало 30 октября 2023 г. в 20:21 UTC · 2h 20m

    Pending
    Затронутые компоненты
    Console
    1. 30 октября 2023 г. в 20:21 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 30 октября 2023 г. в 20:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 октября 2023 г. в 20:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 октября 2023 г. в 22:40 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Начало 17 октября 2023 г. в 22:54 UTC · 31m

    OutageСерьёзный инцидент
    Затронутые компоненты
    ConsoleAPI
    1. 17 октября 2023 г. в 22:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 17 октября 2023 г. в 22:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 октября 2023 г. в 23:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 октября 2023 г. в 23:25 UTCresolved

      This incident has been resolved.

    Aperture certificate and Console access issues

    Начало 6 июля 2023 г. в 18:23 UTC · 22m

    OutageКритический инцидент
    Затронутые компоненты
    ConsoleAPI
    1. 6 июля 2023 г. в 18:23 UTCinvestigating

      We are currently investigating this issue.

    2. 6 июля 2023 г. в 18:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 июля 2023 г. в 18:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 6 июля 2023 г. в 18:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 июля 2023 г. в 18:45 UTCresolved

      This incident has been resolved.

    Section Console unavailable

    Начало 19 апреля 2023 г. в 23:23 UTC · 1h 26m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Console
    1. 19 апреля 2023 г. в 23:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 апреля 2023 г. в 00:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 апреля 2023 г. в 00:49 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Начало 8 апреля 2023 г. в 00:47 UTC · 3h 19m

    Pending
    Затронутые компоненты
    ConsoleAPI
    1. 8 апреля 2023 г. в 00:47 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 8 апреля 2023 г. в 01:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 апреля 2023 г. в 03:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8 апреля 2023 г. в 03:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8 апреля 2023 г. в 04:07 UTCresolved

      This incident has been resolved.

    Degraded Service with Section Anycast Network

    Начало 20 декабря 2022 г. в 15:18 UTC · 2h 19m

    IssuesНезначительный инцидент
    Затронутые компоненты
    AnycastCalifornia
    1. 20 декабря 2022 г. в 15:18 UTCinvestigating

      Section is currently experiencing degraded performance with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 декабря 2022 г. в 15:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 декабря 2022 г. в 15:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 декабря 2022 г. в 17:36 UTCresolved

      This incident has been resolved.

    Degraded Service in AWS US-EAST2 Region (Ohio)

    Начало 5 декабря 2022 г. в 20:46 UTC · 42m

    OutageСерьёзный инцидент
    1. 5 декабря 2022 г. в 20:46 UTCidentified

      Section is currently tracking an issue in AWS US-East 2 region that is currently impacting multiple customers. See here for more details: https://health.aws.amazon.com/health/status Section has automatically routed customer traffic away from this AWS POP however if customer origins are deployed in this region they will be experiencing 522 and 524 errors. Updates will continue to be provided on the status of this issue.

    2. 5 декабря 2022 г. в 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 декабря 2022 г. в 21:28 UTCresolved

      AWS has resolved the issue with AWS US-East-2 (Ohio) For more information please reference the AWS health status page here: https://health.aws.amazon.com/health/status

    Degraded performance within AWS PoPs

    Начало 16 ноября 2022 г. в 10:12 UTC · 6h 13m

    IssuesНезначительный инцидент
    Затронутые компоненты
    LondonOregon
    1. 16 ноября 2022 г. в 10:12 UTCinvestigating

      We are currently investigating an issue with several AWS PoPs in North America & Europe

    2. 16 ноября 2022 г. в 11:16 UTCinvestigating

      Section Engineers continue to work on this issue with urgency. Updates will continue to be provided until the issue has been resolved.

    3. 16 ноября 2022 г. в 12:08 UTCinvestigating

      We are continuing to investigate this issue. Updates will continue to be provided until the issue has been resolved.

    4. 16 ноября 2022 г. в 13:09 UTCmonitoring

      A fix has been implemented, and we are currently monitoring the results.

    5. 16 ноября 2022 г. в 16:26 UTCresolved

      This incident has been resolved.

    DNS Resolution Issues

    Начало 14 ноября 2022 г. в 02:37 UTC · 9m

    OutageСерьёзный инцидент
    Затронутые компоненты
    SydneyDNS
    1. 14 ноября 2022 г. в 02:37 UTCinvestigating

      Section is currently experiencing experiencing DNS related issues. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 14 ноября 2022 г. в 02:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 ноября 2022 г. в 02:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 ноября 2022 г. в 02:46 UTCresolved

      This incident has been resolved.

    Control Plane Degradation

    Начало 9 ноября 2022 г. в 06:15 UTC · 26m

    IssuesНезначительный инцидент
    Затронутые компоненты
    ConsoleAPI
    1. 9 ноября 2022 г. в 06:15 UTCinvestigating

      On Nov 9th starting at 03:15 UTC, Section began experiencing degradation in its control plane. This would affect the time it takes for updates to reach the Points of Presence. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 9 ноября 2022 г. в 06:41 UTCresolved

      This incident has been resolved.

    User interface and APIs slow

    Начало 13 октября 2022 г. в 19:39 UTC · 28m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Console
    1. 13 октября 2022 г. в 19:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13 октября 2022 г. в 19:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 октября 2022 г. в 20:06 UTCresolved

      This incident has been resolved.

    New Project Creation API Issues

    Начало 11 октября 2022 г. в 19:22 UTC · 23m

    OutageСерьёзный инцидент
    Затронутые компоненты
    ConsoleAPI
    1. 11 октября 2022 г. в 19:22 UTCidentified

      Users are unable to create new Projects on the Section platform. We have identified the issue and a fix is in progress.

    2. 11 октября 2022 г. в 19:45 UTCresolved

      This incident has been resolved.

    Management Console and API features unavailable

    Начало 19 сентября 2022 г. в 17:06 UTC · 1h 2m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Console
    1. 19 сентября 2022 г. в 17:06 UTCinvestigating

      We are currently investigating this issue.

    2. 19 сентября 2022 г. в 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 сентября 2022 г. в 17:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 сентября 2022 г. в 18:08 UTCresolved

      This incident has been resolved.

    Section KEI Dashboard Issues

    Начало 15 сентября 2022 г. в 20:22 UTC · 54m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Console
    1. 15 сентября 2022 г. в 20:22 UTCinvestigating

      Section is currently experiencing issues with our KEI Management Console. End-users may experience issues with accessing the console or performing certain functions. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 15 сентября 2022 г. в 21:16 UTCresolved

      This incident has been resolved.

    Degraded Service in AU Melbourne

    Начало 13 сентября 2022 г. в 02:04 UTC · 4h 17m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Melbourne
    1. 13 сентября 2022 г. в 02:04 UTCinvestigating

      We are currently investigating this issue.

    2. 13 сентября 2022 г. в 02:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 сентября 2022 г. в 02:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 сентября 2022 г. в 06:21 UTCresolved

      This incident has been resolved.

    New logins to console.section.io may be slow or error

    Начало 7 сентября 2022 г. в 22:31 UTC · 27m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Console
    1. 7 сентября 2022 г. в 22:31 UTCidentified

      Users that are not already logged in to console.section.io and are attempting to login may experience slowness or errors and will need to retry. Already logged in users should not be affected. Logins to aperture.section.io should not be affected. The issue has been identified and mitigations are being prepared.

    2. 7 сентября 2022 г. в 22:58 UTCresolved

      This incident has been resolved.

    KEI API unavailable

    Начало 7 сентября 2022 г. в 00:55 UTC · 2h 47m

    OutageСерьёзный инцидент
    Затронутые компоненты
    API
    1. 7 сентября 2022 г. в 00:55 UTCinvestigating

      On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 7 сентября 2022 г. в 01:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 сентября 2022 г. в 02:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 сентября 2022 г. в 02:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 7 сентября 2022 г. в 03:41 UTCresolved

      This incident has been resolved.

    KEI Add Project is currently unavailable

    Начало 6 сентября 2022 г. в 03:22 UTC · 51m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Console
    1. 6 сентября 2022 г. в 03:22 UTCinvestigating

      We are currently investigating the issue

    2. 6 сентября 2022 г. в 03:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 сентября 2022 г. в 04:14 UTCresolved

      KEI projects can be created as documented here https://www.section.io/docs/get-started/create-environment/