Orders Grid - Unable to load orders
- investigating
We are currently investigating this issue.
- resolved
This incident has been resolved.
59 Shipstation incidents · май 2025 г. — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
This incident has been resolved.
ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe. In the meantime, other European carriers remain available for your UK shipments at this time.
ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Canada Post status page here: Visit the Canada Post Status Page
Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.
Мы знаем о проблеме с опцией дублированного пакета для многопакетных перевозок и работаем над исправлением.
Этот инцидент был урегулирован.
Автоматический перевод официального обновления инцидента.
Инженеры ShipStation знают о технических проблемах, влияющих на создание международных марок. Мы активно работаем над решением этой проблемы и будем предоставлять обновления по мере их поступления. Спасибо за ваше терпение!
Реализовано исправление, и мы отслеживаем результаты.
Этот инцидент был урегулирован.
Автоматический перевод официального обновления инцидента.
С 1 июля Европейский союз ввел новую таможенную пошлину в размере 3 евро за код HS для товаров стоимостью менее 150 евро в дополнение к НДС на импорт. Узнайте больше здесь. Из-за новых правил ЕС Германия больше не принимает поставки IOSS DDU стоимостью менее 150 евро, а Франция примет их только до конца июля. Чтобы избежать автоматических возвратов, таможенных задержек или дополнительных сборов, мы настоятельно рекомендуем использовать наши услуги DDP, включая пошлины и налоги. Подробности смотрите здесь. Canada Post: С 3 июля 2026 года, Канада Почта временно приостанавливает прием посылок для выбора направлений в ЕС из-за новых таможенных требований ЕС для поставок с низкой стоимостью. Подробности смотрите здесь.
Автоматический перевод официального обновления инцидента.
Мы знаем о следующей ошибке при попытке загрузить ShipStation и работаем над исправлением. Запрос провалился с кодом 504 статуса. Url был /продавцом / поставщиком этикеток
Этот инцидент был урегулирован.
Автоматический перевод официального обновления инцидента.
Мы знаем о проблеме с созданием этикеток с использованием Australia Post от ShipStation и активно расследуем это. Тем временем мы рекомендуем использовать другие перевозчики ShipStation для дальнейшей отправки посылок.
Эта проблема была решена, и теперь ярлыки могут быть созданы снова при использовании Australia Post от ShipStation.
Автоматический перевод официального обновления инцидента.
ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
ShipStation identified an issue that affected some merchants' ability to log in. Our engineers are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
Earlier today, ShipStation identified an issue affecting some merchants' ability to log in. Our engineers have confirmed this issue should now be resolved.
ShipStation is currently experiencing performance issues due to an ongoing Shopify outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Shopify status page here: Visit the Shopify Status Page
This incident has been resolved.
ShipStation is aware of the technical issues impacting logins. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
After monitoring the fix regarding ShipStation logins we have not seen any new instances of the issue and are happy to announce this has been resolved.
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
Amazon's AWS performance issue has been resolved and store connectivity functions should be fully operational for ShipStation merchants.
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes
The fix has been released for most stores. You may need to manually refresh your store in the top right
The fix has been fully released. You may need to manually refresh your store in the top right
This incident has been resolved.
ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.
We are continuing to work on a fix for this issue.
This incident has been resolved
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
This incident has been resolved.
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.