История сбоев Smart Recruiters

1. 21 июля 2026 г. в 22:18 UTCinvestigating

   В настоящее время мы расследуем вопрос, влияющий на производительность. Несколько страниц (страница «Люди», страница «Работа», «Сообщества») могут столкнуться с ошибкой при загрузке. Спасибо за ваше терпение, пока мы смотрим на это. Datacentre: [DCEU: SmartRecruiters] Prod: [Страница людей, страница работы, сообщества]

2. 21 июля 2026 г. в 22:57 UTCidentified

   Мы выявили проблему, влияющую на различные страницы при загрузке, которая затрагивает некоторых пользователей. В настоящее время мы работаем над решением этой проблемы и будем держать вас в курсе. Мы ценим ваше терпение! Datacentre: [DCEU: SmartRecruiters] Prod: [Страница людей, страница работы, сообщества]

3. 21 июля 2026 г. в 23:31 UTCmonitoring

   Наша команда определила проблему, вызывающую ошибки на страницах, и внедрила исправление. Сейчас мы отслеживаем результаты по любым дальнейшим вопросам эффективности. [DCEU: SmartRecruiters] Prod: [Страница людей, страница работы, сообщества]

4. 21 июля 2026 г. в 23:42 UTCresolved

   Проблема производительности, затрагивающая SmartRecruiters, решена! Вы можете использовать платформу в обычном режиме. Счастливого найма! [DCEU: SmartRecruiters] Prod: [Страница людей, страница работы, сообщества]

Автоматический перевод официального обновления инцидента.

1. 22 июня 2026 г. в 09:16 UTCinvestigating

   We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

2. 22 июня 2026 г. в 10:15 UTCidentified

   We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

3. 22 июня 2026 г. в 11:24 UTCmonitoring

   Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

4. 22 июня 2026 г. в 12:37 UTCresolved

   The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

1. 6 мая 2026 г. в 19:19 UTCinvestigating

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

2. 6 мая 2026 г. в 19:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 мая 2026 г. в 19:54 UTCinvestigating

   We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

4. 6 мая 2026 г. в 20:09 UTCmonitoring

   Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

5. 6 мая 2026 г. в 20:25 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 22 апреля 2026 г. в 13:36 UTCinvestigating

   We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

2. 22 апреля 2026 г. в 14:37 UTCidentified

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

3. 22 апреля 2026 г. в 14:50 UTCidentified

   We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

4. 22 апреля 2026 г. в 15:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 22 апреля 2026 г. в 15:29 UTCresolved

   This incident has now been resolved. We apologise for the inconvenience caused during this period.

1. 18 февраля 2026 г. в 08:51 UTCinvestigating

   We are currently investigating an issue causing the People page to appear blank.

2. 18 февраля 2026 г. в 09:52 UTCidentified

   We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

3. 18 февраля 2026 г. в 10:34 UTCresolved

   A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

1. 5 декабря 2025 г. в 09:08 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5 декабря 2025 г. в 09:18 UTCresolved

   This incident has been resolved.

1. 5 декабря 2025 г. в 08:59 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5 декабря 2025 г. в 09:16 UTCmonitoring

   Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

3. 5 декабря 2025 г. в 09:17 UTCresolved

   This incident has been resolved

1. 29 октября 2025 г. в 16:26 UTCidentified

   SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

2. 29 октября 2025 г. в 16:30 UTCidentified

   We are continuing to work on a fix for this issue.

3. 29 октября 2025 г. в 16:50 UTCidentified

   Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

4. 29 октября 2025 г. в 17:18 UTCidentified

   We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

5. 29 октября 2025 г. в 18:17 UTCidentified

   Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

6. 29 октября 2025 г. в 19:18 UTCidentified

   Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

7. 29 октября 2025 г. в 21:17 UTCidentified

   SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

8. 30 октября 2025 г. в 07:19 UTCmonitoring

   Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

9. 30 октября 2025 г. в 08:56 UTCmonitoring

   The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

10. 30 октября 2025 г. в 09:10 UTCmonitoring

    The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

11. 30 октября 2025 г. в 10:27 UTCresolved

    This incident has been resolved.

1. 28 октября 2025 г. в 00:41 UTCinvestigating

   We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

2. 28 октября 2025 г. в 02:23 UTCmonitoring

   A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

3. 28 октября 2025 г. в 04:01 UTCresolved

   The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

1. 22 октября 2025 г. в 14:46 UTCinvestigating

   Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

2. 22 октября 2025 г. в 15:36 UTCresolved

   The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

1. 12 октября 2025 г. в 02:33 UTCinvestigating

   The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 12 октября 2025 г. в 02:48 UTCresolved

   This incident has been resolved.

1. 16 сентября 2025 г. в 13:01 UTCinvestigating

   Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

2. 16 сентября 2025 г. в 13:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 сентября 2025 г. в 13:07 UTCmonitoring

   Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

4. 16 сентября 2025 г. в 17:13 UTCresolved

   This incident has now been resolved. Our apologies for the inconvenience caused during this time.

1. 22 августа 2025 г. в 10:02 UTCinvestigating

   We are currently investigating this issue.

2. 22 августа 2025 г. в 11:36 UTCidentified

   The issue has been identified. During the investigation, the SmartTips have been disabled.

3. 22 августа 2025 г. в 13:04 UTCresolved

   This incident has been resolved and SmartTips have been reactivated.

1. 19 августа 2025 г. в 12:35 UTCinvestigating

   The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 19 августа 2025 г. в 13:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19 августа 2025 г. в 14:52 UTCresolved

   This incident has been resolved.

1. 3 июня 2025 г. в 21:27 UTCinvestigating

   We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

2. 3 июня 2025 г. в 22:03 UTCidentified

   We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

3. 3 июня 2025 г. в 22:32 UTCmonitoring

   Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

4. 3 июня 2025 г. в 22:55 UTCresolved

   The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

1. 30 мая 2025 г. в 13:58 UTCinvestigating

   We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

2. 30 мая 2025 г. в 14:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 мая 2025 г. в 14:13 UTCresolved

   This incident has been resolved.

1. 6 мая 2025 г. в 12:42 UTCinvestigating

   We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

2. 6 мая 2025 г. в 12:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 мая 2025 г. в 13:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 мая 2025 г. в 14:36 UTCresolved

   This incident has been resolved.

1. 28 апреля 2025 г. в 14:31 UTCidentified

   We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

2. 28 апреля 2025 г. в 16:55 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 15 апреля 2025 г. в 11:55 UTCinvestigating

   We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

2. 15 апреля 2025 г. в 12:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 апреля 2025 г. в 12:46 UTCresolved

   This incident has been resolved.

1. 26 марта 2025 г. в 09:13 UTCinvestigating

   We are currently investigating this issue.

2. 26 марта 2025 г. в 09:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 марта 2025 г. в 09:35 UTCresolved

   This incident has been resolved.