История сбоев Smugmug

1. 30 июня 2026 г. в 16:29 UTCinvestigating

   Небольшое количество людей могут испытывать кратковременные проблемы с отображением некоторых страниц веб-сайта. Мы добираемся до сути этой ошибки и будем обновлять больше информации, как только мы исправим это.

2. 30 июня 2026 г. в 16:45 UTCmonitoring

   Мы определили источник проблемы и наблюдаем восстановление.

3. 30 июня 2026 г. в 16:52 UTCresolved

   Все системы вернулись к нормальной работе.

Автоматический перевод официального обновления инцидента.

1. 3 июня 2026 г. в 08:50 UTCinvestigating

   A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 3 июня 2026 г. в 11:57 UTCresolved

   This incident has been resolved.

1. 11 апреля 2026 г. в 03:21 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 11 апреля 2026 г. в 03:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 апреля 2026 г. в 03:51 UTCresolved

   This incident has been resolved.

1. 7 февраля 2026 г. в 18:58 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 7 февраля 2026 г. в 23:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 февраля 2026 г. в 01:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 февраля 2026 г. в 03:09 UTCresolved

   This incident has been resolved.

1. 7 февраля 2026 г. в 04:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 7 февраля 2026 г. в 07:14 UTCresolved

   This incident has been resolved.

1. 27 января 2026 г. в 15:20 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 27 января 2026 г. в 16:24 UTCresolved

   This incident has been resolved.

1. 21 декабря 2025 г. в 22:08 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 21 декабря 2025 г. в 23:34 UTCresolved

   The incident has been resolved.

1. 29 октября 2025 г. в 08:39 UTCinvestigating

   We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where settings changes result in errors. We would advise against removing the plug-in as this won't resolve the issue. We’re getting to the bottom of this bug and will update with more info once we’ve made a fix.

2. 29 октября 2025 г. в 16:04 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 07:17 UTCinvestigating

   We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Services, and we are working with them on a fix.

2. 20 октября 2025 г. в 08:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 октября 2025 г. в 09:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 октября 2025 г. в 16:39 UTCresolved

   This incident has been resolved. Marketing pages may load inconsistently as they have a dependency that has been intermittently down.

1. 9 июля 2025 г. в 17:34 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 9 июля 2025 г. в 17:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 июля 2025 г. в 18:04 UTCresolved

   This incident has been resolved.

1. 9 июля 2025 г. в 16:30 UTCinvestigating

   We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 9 июля 2025 г. в 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 июля 2025 г. в 17:07 UTCresolved

   This incident has been resolved.

1. 17 февраля 2025 г. в 01:27 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 17 февраля 2025 г. в 02:21 UTCresolved

   This incident has been resolved.

1. 24 июля 2024 г. в 21:13 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 24 июля 2024 г. в 23:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 июля 2024 г. в 00:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 июля 2024 г. в 00:27 UTCmonitoring

   The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

5. 25 июля 2024 г. в 00:32 UTCresolved

   All uploaded images have now been processed.

1. 24 мая 2024 г. в 19:13 UTCidentified

   Add-to-cart is failing in some browser configurations. Our engineers are on the case and will have a fix shortly.

2. 24 мая 2024 г. в 19:30 UTCresolved

   This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issue.

1. 18 марта 2024 г. в 18:21 UTCidentified

   Sitemap xml files are temporarily unavailable. Our teams are working on a fix.

2. 19 марта 2024 г. в 16:47 UTCresolved

   This incident has been resolved.

1. 14 февраля 2024 г. в 09:22 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 14 февраля 2024 г. в 09:36 UTCresolved

   This incident has been resolved.

1. 7 февраля 2024 г. в 21:19 UTCinvestigating

   We are currently investigating this issue.

2. 7 февраля 2024 г. в 21:56 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 февраля 2024 г. в 22:44 UTCresolved

   This incident has been resolved.

1. 15 января 2024 г. в 17:39 UTCinvestigating

   Stats are processing slowly. Our engineers are investigating this issue.

2. 15 января 2024 г. в 18:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 января 2024 г. в 19:42 UTCidentified

   Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.

4. 16 января 2024 г. в 09:27 UTCidentified

   Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).

5. 17 января 2024 г. в 23:13 UTCidentified

   The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.

6. 18 января 2024 г. в 20:03 UTCresolved

   This incident has been resolved. Stats are within 24 hours of real-time.

1. 6 ноября 2023 г. в 13:59 UTCidentified

   Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.

2. 6 ноября 2023 г. в 15:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 ноября 2023 г. в 15:47 UTCresolved

   This incident has been resolved.

1. 23 сентября 2023 г. в 20:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 23 сентября 2023 г. в 20:46 UTCresolved

   This incident has been resolved.