В настоящее время мы испытываем технические трудности с чатом, и клиенты могут не получать сообщения от наших живых агентов.
Pending
- investigating
В настоящее время мы расследуем этот вопрос.
Автоматический перевод официального обновления инцидента.
54 Stampscom incidents · август 2024 г. — official updates, affected components, duration and resolution details.
В настоящее время мы расследуем этот вопрос.
Автоматический перевод официального обновления инцидента.
С 1 июля Европейский союз ввел новую таможенную пошлину в размере 3 евро за код HS для товаров стоимостью менее 150 евро в дополнение к НДС на импорт. Узнайте больше здесь. Из-за новых правил ЕС Германия больше не принимает поставки IOSS DDU стоимостью менее 150 евро, а Франция примет их только до конца июля. Чтобы избежать автоматических возвратов, таможенных задержек или дополнительных сборов, мы настоятельно рекомендуем использовать наши услуги DDP, включая пошлины и налоги. Подробности смотрите здесь. Canada Post: С 3 июля 2026 года, Канада Почта временно приостанавливает прием посылок для выбора направлений в ЕС из-за новых таможенных требований ЕС для поставок с низкой стоимостью. Подробности смотрите здесь.
Автоматический перевод официального обновления инцидента.
We are aware of a problem that may impact some customers’ ability to use Stamps.com API. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to rate and print UPS shipping labels through our classic Windows client application. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the UPS postage rating and printing issues within the Windows client. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
We are aware of a problem that may impact some customers’ ability to use Stamps.com service. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
We are aware of a problem that may impact some customers’ ability to use Stamps.com service. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so. Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.
We are aware of a problem that may impact some customers’ ability to sign up for a new Stamps.com account. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Stamps.com account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to connect new store profiles or import orders within the Stamps Classic Software. Stamps.com
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to connect new store profiles or import orders within the Stamps Classic Software. Stamps.com Engineers have identified the issue and are working at implementing a fix.
Stamps.com Engineers are working towards implementing a fix.
This incident has been resolved.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Our Engineers have identified an issue that may affect some of our customers' ability to login into their Stamps.com account through the Stamps.com Classic Windows Client application. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
We are aware of an issue impacting the ability to add a new payment method to your Stamps account. Our engineers are currently investigating and an update will be provided as soon as one is available.
This incident has been resolved.
Stamps software may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
We are continuing to monitor for any further issues.
The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.
Stamps.com Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
We are continuing to investigate this issue.
The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
We are continuing to investigate this issue.
This incident has been resolved.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.